Universal Group, Inc.    

To those in search of a reliable contractor,

I was introduced to Tamir Zapori and Universal Pools and Spa about 2 years ago through a friend. Tamir
and his team have done a number of things for my house, from adding copper pipes, a new sewer
system, new lighting and the renovating a guest house.

Through the entire process I always felt like the team just wanted me to be happy with the work. They
would continue to come back and fine tune things until I was completely satisfied. I also felt that the
prices were very reasonable, and there were never hidden costs. Tamir was able to stick to my budget,
and I was never worried about price gauging.

In addition, as a female homeowner, it has been invaluable to have people that I trust and know are
available 24/7. They feel like a part of the family, and I don’t feel I need to be there to oversee the
work. Even in during a plumbing emergency on Thanksgiving they were able to come out and fix the
problem quickly and at no additional charge.

I highly recommend Tamir and his team for any upcoming projects or renovations you are considering.

All the best,

Kelly Luegenbiehl

To Whom It May Concern:

We are really very happy with the work that Tamir and the Universal Group, Inc. did on our house. Tamir was incredibly responsive as new problems arose. He was smart about problems and knew ways for us to get the same effect without the price getting too high.

They did quite a lot of work on our house both interior and exterior. The quality of their crew was excellent and the workmanship shows.

We really appreciate everything they did for us.

Sincerely,

Ken Greenblatt & Peter Walsh