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Cadillac Tile Company LLC
Cadillac tile LLC has been in business in the Phoenix metro area since 1990, With a blemish free ZERO complaint ever recorded with the AZ ROC!!!'' we must be doing something right.''
And that something is remembering that 1 satisfied client at a time is the way to success, its true you may have to wait a bit for us to get to your project ,but when we do you will be our top priority during that time, Please contact me and lets get together and see what we can do for you, You will be glad you did. Thank you for your interest .
James Hood owner/craftsman 602 392 9000
From BuildZoom: Cadillac Tile Company LLC, Phoenix, AZ (Owned by: James Hood) holds a Specialty Dual license and 2 other licenses according to the Arizona license board.
Their BuildZoom score of 130 ranks in the top 1% of 71,576 Arizona licensed contractors.
Their license was verified as active when we last checked. If you are thinking of hiring Cadillac Tile Company LLC, we recommend double-checking their license status with the license board and using our bidding system to get competitive quotes.
Cadillac Tile Company LLC Services
Cadillac Tile Company LLC Reviews
5 out of 5 stars, based on
116
reviews
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By Dave A.May 26, 2026Master bath$20,000
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By Timothy T.October 13, 2025Kitchen, bedrooms and living room remodel
We purchased a Casita in Westbrook Village. I contacted Jim to quote the remodeling and he was great! Very personable and knowledgeable and was a great help in deciding what was the best route to accomplish what we wanted. He handled every aspect of the job and at times, because we live in another state, went above and beyond! His quotes were right on and payment was made when the job was finished. We highly recommend using Cadillac Tile for any and all projects you need done.
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By Ruth M.August 11, 2024Handicap Accessible bathroom
After purchasing a house from a different state, I looked for a contractor who could make my new home handicapped accessible so that we could move in. Jim was able to help me build the bathroom of our dreams and do it within our budget. Even though I was 2,500 miles away, Jim made me feel like I was right there with him through the design, distraction, and rebuild. I was able to see the daily progress and be a part of every decision. He showed great respect with the house and keeping it clean while working in one area. I was so happy to come out and see the finish product. It has met our every expectation. Jim has great ideas and listens to what the customer wants and makes the most out of what he has to work with. I am so happy we went with him as our contractor. The work was done well, on time, a fair price, and I felt like I was a part of the process even though I was across the country. When you hire Cadillac tile, you have a contractor who will provide the services we need and guide you along the way. I would definitely hire him again for any work needed in my home.
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By Gary R.August 11, 2024Master Bath RemodelRead more
Jim Hood with Cadillac Tile came highly recommended to us by a friend when we decided to update our master bathroom. He was a pleasure to work with along with Mitchell and the two subs that he efficiently partnered with on this project. He brings a great deal of expertise into each project allowing him to provide feedback and suggestions while also working with us on our vision and ideas. We were very impressed how he was able to tailor and develop his project to fit within our budget. He will not cut corners, but will help you find ways to save money on the project, whether it be in the design or materials chosen. For example, we definitely wanted to redo the countertops of our bathroom cabinets, but Jim told us he could refinish the cabinets themselves vs. replacing them, and he would make them look brand new. The finished product was unbelievable and saved us probably a few thousand dollars.
We were originally scheduled for a September timeframe, but were notified by Jim that he could slide us into his July schedule. He worked with us to ensure all of our questions were answered and all of the details were taken care of prior to the start, so that the project would not be delayed. Unlike other contractors, he estimate a two week timeframe for our master bathroom project and he met that timeframe. His attention to one project at a time, allows his team to stay focused on doing the work necessary to complete each project on time and also meet his customers’ satisfaction.
We are extremely satisfied with the overall project and love our new master bath highlighted by the new shower and bathtub design. Because of our positive experience with Cadillac Tile, they will be our first and probably only contact when we decide to move on to bathrooms number two and three. Thank you, Jim and crew!
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By Dorothy S.April 5, 2024master bathroom remodel refresh$1
Jim did an amazing job remodeling our master bathroom ten years ago. We had some concerns recently so Jim came over to check things out. Everything was fine and he refreshed the grout. Our bathroom looks brand new! We absolutely recommend him and the long lasting quality of his work.
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By Bob M.July 12, 2023Shower remodel$18,000
Jim was recommended by a co worker on my shower remodel. It was an absolute pleasure to work with him! He was very professional and gave some great pointers on what to do and what not to do! The remodel was completed in the time frame we talked about, the price quoted was right on and the shower turned out beautiful! He did such a great job on our shower, we decided to have him also remodel the shower in my daughters bathroom. When the job was complete, you would not have known he was even there as everything was spotless! If you want to have a remodel completed and want someone you can trust and count on, you need not go anywhere else than Jim at Cadillac tile! Very pleased with the entire process!
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By Suzanne M.March 14, 2023Master bath remodel
Visionary. Superior quality. Ahead of schedule. True craftsmanship. No surprises. A pleasure to work with. Are these the type of phrases that come to mind when you think about home renovation? Probably not. Unless you’ve had the opportunity to work with Jim Hood at Cadillac Tile.
Jim works on one job at a time, which means his focus is on his current, active client. It also likely means waiting in line for your turn on his schedule, but it is so well worth the wait. Jim knows his stuff, and his talented designer Teresa is available for consultations on every aspect of color, placement, and materials. Their focus is on customization and what will work best for their client. They are easy to work with, have great ideas, and explain things very clearly.
Jim does what he says he will and within the timeframe he promises it. My large bath remodel was done ahead of schedule. Other than the beauty of the finished project, there was no indication that he and his team had been there once they were gone – everything was left in sparkling condition. The only surprises were the good kind, and he and his team exceeded my expectations. I’ve dealt with numerous contractors in my life, and my only regret is that I didn’t find Jim sooner. I recommend him wholeheartedly.
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By Russ M.December 16, 2022Bathroom and kitchen remodel
Cadillac Tile recently completed a three room remodel on our condo. We appreciated Jim’s professionalism, not only in his workmanship but also in his willingness to direct us through the process. He is definitely a people person, and truly cares that his customers get what they want. Jim is a perfectionist, the quality of work is outstanding. Regardless of the mess created during the project, by the end of the day the workspace was cleaned and usable. Project deadlines were met and payment was made after each phase of the project was completed. Jim arrived when he said he would and kept us informed throughout the process. We highly recommend Cadillac Tile for any project, big or small. His attention to detail and talented crew will not disappoint.
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By Rebecca H.December 7, 2022
Mr.Jim came into our lives roughly two years ago I would see Mr. Jim drive by almost everyday or in my Neighborhood for about a year before I called and spoke with him. I looked him up and read his reviews and began the process to begin remodeling my two outdated bathrooms. Our remodeling began with a new AC unit and duct work remodication and removal and elementaing the soffit in both our bathrooms. Next began the old masterbath renovation and renewal and in a week an amazing transformation occured. Mr. Jim is an artist and created a beautiful modern bathroom that left no remnant of the past. Mr. Jim then returned to complete the front bathroom into a show piece. Both designs were unique unto themselves and gorgeous. My next project begins in January and will be a new kitchen and greatroom renovation with new flooring throughout the house. Mr. Jim makes me cry but only in a happy way. My dreams and visions are being made into reality and for that I am forever grateful to Mr. Jim and his crew for creating a space to enjoy and live in and entertain in for the remainder of my days here on this earth.
Sincerely,
Rebecca Hernandez -
By Mike G.December 7, 2022Entire house remodeling
Jim and his crew were outstanding! Jim stays in contact with you through the entire project. His vision on design and detail is top notch/amazing. He did a whole house remodel for us. We couldn't be happier with the results. Jim was recommended to us by a couple of my golf buddies. I would most definitely recommend his services to anyone! He was a pleasure to work with.
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By Teri C.April 16, 2022Master bathroom and flooring
Jim was a pleasure to work with. The remodel of our master bath and new flooring in 6 rooms came out fantastic! We couldn’t be happier. From the time we started talking to Jim, he laid out what to expect and what we needed to do to get ready. Once the job started, it moved quickly and was done in a very professional manner. Jim is easy going and easy to work with. He shared his ideas but also really listened to what we wanted. He steered us in the right direction throughout the process. We would definitely do business with him again.
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By Gary T.October 15, 2021bathroom/shower remodel
Cadillac Tile is a top notch contractor who provided us with a fabulous custom shower that transformed the entire look of our 20+ year old bathroom. The quality of work was excellent and the turnaround time was much faster than we anticipated. We are planning to use Cadillac Tile for additional remodeling projects in the future. Jim is very focused on customer satisfaction and was wonderful to work with.
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By Loy B.April 26, 2021Remodel bathroom showers$8,000
Cadillac Tile remodeled our Guest Bathroom shower and our Master Bathroom shower. What a wonderful experience and both bathrooms are beautiful and the quality of work is exceptional. Protecting our home during the work was a top priority for Jim; everyday, plastic carpet protection and drop cloths were used. The outside tile cutting area was kept neat and out of the view of our neighbors. The finished product was just as I envisioned it....we loved working with Jim Hood and Cadillac Tile.
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By Rick G.April 11, 2021Master bathroom remodel$21,000
9603 W Sierra Pinta Dr, Peoria, AZ 85382
Cadillac Tile recently completed a remodel of our master bathroom. We highly recommend them. Jim is courteous, trustworthy and professional. He finished the job quickly and meticulously. We were pleased that he didn't collect any money until the job was finished! We haven't seen that before. Our "rain window" is so unique. The outside job site was never messy, they covered our personal belongings, and, upon completion of the job, cleaned up the inside thoroughly to its original condition. Many of our neighbors have seen our bathroom and have said they will call him for any similar work they need done.
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By Dennis S.April 3, 2021remodel 2 Bathrooms showers
Cadillac Tile are hardworking professionals who truly take pride in their work. We were very comfortable working with Jim in both selections and recommendations for our bathroom remodel projects. We would highly recommend Cadillac Tile!
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By Gary A.January 9, 2021Remodel master bath and guest bath$45,000
Go to Cadillac Tile for excellence in every phase of bathroom remodeling!
Cadillac Tile made remodeling our master and guest bathrooms easy and stress-free. Dave Schmitt helped us select tile, fixtures and trim and had very helpful ideas about how to make our bathroom look great while meeting our budget. The work was done with excellence and proceeded without delay from start to finish. In addition Dave and his assistants were a pleasure to work. We will go directly to Cadillac Tile with our next remodel project.
Gary and Nancy
Surprise, AZ -
By Scott B.January 2, 2021Bathroom remodels, tile floor replacement, stone wall installation, BBQ reconfigureation
We have hired Cadillac Tile / Mr. Hood for multiple projects over the past several years. His work is always consistent, quality is impeccable, and professionally executed. They take exceptional care to cover your flooring, surrounding areas, and keep the work site meticulously organized. Some of the projects his company has done for us include a stone wall installation, two bathroom remodels, BBQ reconfiguration, and a substantial area of floor tile replacement. We would not hesitate to recommend Jim Hood & Cadillac Tile to anyone.
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By John J.December 28, 2020Shower$9,000
High quality, on time, easy to work with. Very helpfull with color and style selection. The few subs he works with are outstanding just like Jim. John and Jeanne Bencich
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By Allen D.December 20, 2020
Cadillac Tile was a complete joy to work with. Not only did he remodel our Master and Hall bath with skilled craftsmanship , it was also completed on time and within budget. Jim Hood was at all times sensitive to our concerns and questions. He made sure that his whole team conformed to Covid protocols and they made sure everything was in order at the end of each day. No payment was required until the work was complete and he made excellent suggestions in order to get the most of our investment. My wife and I are happy to give Cadillac Tile a 5Star rating.
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By Deborah L.December 16, 2020Small kitchen remodel, replace windows and doors, exterior paint$19,000
I have known Jim Hood many years. Probably 20+ years ago he did a complete remodel of two bathrooms and kitchen, which also required complete rewire of kitchen. He was meticulous, fair, made helpful and tasteful recommendations. He and workers were fastidious about cleaning up daily so we could live. I later invited him to bid on a remodel of church bathrooms and lobby, where his creative work enabled us to finally offer handicap access in very limited space in men and women's bathrooms. Latest projects: Small kitchen redo, replace windows and doors, paint. All done with exquisite care. His firm is trustworthy and deserves your consideration.
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By rsohaskyNovember 20, 2020Remodel hall bath
We are extremely pleased with the remodel project Jim did in our hall bath. His communication skills are outstanding. Throughout the project he kept us informed of status and verified our design plan. His expertise in his craft is outstanding. He does not even require a down payment! Only collects payment when customer is satisfied and job is completed. We had the project completed during COVID and he always wore a mask around us, being sensitive to clients with health issues. I look forward to working with him on my next remodel project!
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By Scott C.November 19, 2020Bath remodel
Jim did an excellent job on a bath remodel and new floors in our house
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By Bob M.November 18, 2020Bathroom remodel$10,500
Cadillac Tile did a superb job in converting the tub area in my Master Bath into a beautiful shower area. They also removed my separate stand-up shower unit to prepare that area for a generous sized linen closet.
I approached Jim when he was doing other work in my neighborhood. After seeing that work and listening to that customer I was certain I wanted Jim to handle my job. His estimate was competitive with others and he did not require any payment up front.
Jim knows design and I went with several of the style elements he recommended and I'm happy I did. I wasn't sure I needed a cove for shampoo, etc. but Jim convinced me of the merits of it and it really enhances the looks of the shower as well. I have been using the shower for a month now and couldn't be happier with the way everything works. Jim is a perfectionist in his work and the final product shows it. Every job has adjustments due to flaws in the original home construction and Jim adapted to those very well.
I highly recommend Cadillac Tile and if I can add photos of the finished work to this post later on, I will do that.
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By Denise C.November 1, 2020Remodel bathroom$15,000
Cadillac tile did a wonderful job completing our bathroom remodel. Jim was very straightforward and honest in assisting us with decisions. He also did not collect any money until the job was completed to our satisfaction.
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By Lee L.September 22, 2020Master bathroomRead more
Jim Hood (Cadillac Tile) is a MAN OF HIS WORD! Our recent Master Bath remodel is proof that delivery of expectation still exists and Jim is willing to even go beyond those expectations. The project included removing “everything” from the existing bathroom, reconfiguring and creating a new "retreat" as I refer to it.
The project began with a handshake and ended with complete satisfaction.
Yes, “NO MONEY UNTIL JOB IS COMPLETE “ - who does that today? - Jim Hood.
Jim listened to our ideas, made suggestions and together we came up with a plan. We never felt rushed or pressured but once the project began, it moved like clockwork. Our bedroom furniture, doors, and windows were wrapped, carpeting was covered and the outdoor work area was even covered and neatly staged. At the end of the day all debris was gone and ready for the next day. Jim and his helper Mitchell were on time, courteous, and conscientious. Subs were equally professional and delivered excellent results without any delays. Any questions about the project were always handled directly with Jim. Pride is evident in Jim’s superior craftsmanship and detail. Besides his excellent work he was also concerned that each placement of lighting and accessories were custom to our liking. We love our new bathroom and would highly recommend Cadillac Tile. Besides the quality of work, I would be remiss if I did not mention that upon completion of the job, Jim removed all the coverings, “polished” the furniture, wiped down the entire bathroom including the ceiling fan, did the inside windows, and swept the entire outside patio areas. Oh and by the way, the day after completion, Jim sent a company to professionally clean the bedroom carpeting. Any regrets? Yes, we wish we found Jim Hood/Cadillac Tile sooner.
Lee and Matthew -
By Lee L.September 22, 2020Read more
Jim Hood (Cadillac Tile) is a MAN OF HIS WORD! Our recent Master Bath remodel is proof that delivery of expectation still exists and Jim is willing to even go beyond those expectations. The project included removing “everything” from the existing bathroom, reconfiguring and creating a new "retreat" as I refer to it.
The project began with a handshake and ended with complete satisfaction.
Yes, “NO MONEY UNTIL JOB IS COMPLETE “ - who does that today? - Jim Hood.
Jim listened to our ideas, made suggestions and together we came up with a plan. We never felt rushed or pressured but once the project began, it moved like clockwork. Our bedroom furniture, doors, and windows were wrapped, carpeting was covered and the outdoor work area was even covered and neatly staged. At the end of the day all debris was gone and ready for the next day. Jim and his helper Mitchell were on time, courteous, and conscientious. Subs were equally professional and delivered excellent results without any delays. Any questions about the project were always handled directly with Jim. Pride is evident in Jim’s superior craftsmanship and detail. Besides his excellent work he was also concerned that each placement of lighting and accessories were custom to our liking. We love our new bathroom and would highly recommend Cadillac Tile. Besides the quality of work, I would be remiss if I did not mention that upon completion of the job, Jim removed all the coverings, “polished” the furniture, wiped down the entire bathroom including the ceiling fan, did the inside windows, and swept the entire outside patio areas. Oh and by the way, the day after completion, Jim sent a company to professionally clean the bedroom carpeting. Any regrets? Yes, we wish we found Jim Hood/Cadillac Tile sooner.
Lee and Matthew -
By Shannon J.May 3, 2020flooring
Jim and his crew tore out tile and carpet and replaced my living room and kitchen with new flooring. I am 100 percent satisfied. Was very impressed with the meticulous work in every detail. I most definitely will be calling Cadillac Tile when ready for another project.
Shannon
Westbrook Village -
By StacyApril 21, 2020Bath remodel$7,500
We had an emergency remodel needed at our rental property - bathroom leak and damage. Jim and team for our job in as soon as they completed the job they were working on. They only do ONE job at a time so that it is given full attention and is completed timely. They completed our job within a week as promised and it looks wonderful. We wouldn’t hesitate to recommend Cadillac tile and team for any remodeling needs you have. In fact they will be doing our home bath remodeling in the the near future. They don’t even ask for payment until the job is done! Very happy with the work they did. Thank you
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By Mary D.April 20, 2020master bath remodel
Jim and company recently renovated my master bath and I could not be more delighted with the results! The quality of work and attention to detail are outstanding. I knew the master bath would be beautiful as I worked with Jim in the past on other projects. It still exceeded my expectations! I highly recommend Cadillac Tile.
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By Keith H.April 19, 2020Bathroom and Laundry Remodel, Exterior Painting
Looking for a contractor? Start with Jim and don't waste your time, money and peace of mind! Cadillac Tile remodeled my master bath along with set up of laundry area and contracting a painter for the exterior. Had a lot going on, Jim was knowlegable, attentive, patient working thru all the various details and multiple changes with a smile and a wealth of suggestions to get the look we were looking to attain. And the work itself with all the changes and unexpected was detailed, up to code, communicated, on time and clean. Really appreciated Jim's team daily clean up routine. Check him out!
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By Stephen R.April 19, 2020bathroom remodel; garage finishing; garage door replacement; laundry refit; exterior repair and exte
Look no further for contractor!
For renovations, a contractor must be knowledgeable, have ideas to fit your vision, and flexible to work around the issues that are inherit with any remodeling project.
I designed most of the interior and exterior renovations in a north Phoenix home that was purchased 'as is,' which meant NOTHING was done correctly or up to code. Throughout the various phases of the renovations, I'd worked with multiple contractors; Jim was in the top two of those hired.
Jim was so impressive upon our first meeting that we hired him for not only the bathroom remodel, but for the garage repair, garage door replacement, laundry refit, exterior repair and exterior painting jobs as well.
His work ethic is unparalleled. His crew respectful, thorough, efficient and clean in a manner that would have pleased my German grandmother.
If there was any change, and there were many along the way, Jim took the time to explain, document and photograph the existing issues and how best to circumvent them, under Code, to achieve our end goal within budget.
Again, with remodels, this can be a challenge, and Jim was always on site to offer a more practical, affordable solution that still maintained my vision without breaking the bank.
Again, if you're looking for great, honest labor and creativity, Jim is the man. I'll happily refer him to work with both as a designer and consumer! -
By MandarinoApril 18, 2020bathroom$9,000
Cadillac tile did a fantastic job on our bathroom remodeling. Jim & his assistant Mitchel are a great team. Always on time, courtesy, neat. professional, and respected the COVID-19 precautions. we are so blessed to have found him. we will most definitely be referring him. look forward to working with him next year for another project. Jo & Vito
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By Ross M.April 17, 2020Bathroom RemodelRead more
Jim Hood (aka Cadillac Man) is truly an artist with a keen eye for colors, textures, and patterns to transfer a bathroom into a work of art. Our original bathroom, after 20 years, was definitely showing its age, and Jim was able to modernize the shower into a showpiece of our home. Many Monte Carlo homeowners, in Westbrook Village, opt to remove their tub and create a two-person shower. However, our tub us used on a regular basis, and as such we wanted to keep it. Jim not only accented the tub with stylish tile-work, he was able to increase the size of the original shower footprint. In addition to the tiling, Jim suggested modern LED lighting, adding a light over the shower, along with replacing one medicine cabinet, plus adding a second. All, of which we opted for, and we are happy that we did.
In addition to the excellent tile, electrical, plumbing, construction, and painting results another thing that impressed us, was Jim’s attention to detail and cleanness. Particularly during the COVIC-19 crisis. All the master bedroom furniture was covered in plastic and the carpet was covered with heavy cloth runways. When the heavy construction was complete, the carpet was vacuumed and all surfaces were wiped down and cleaned. Jim even went so far as to wrap part of a near-by tree to avoid a splattering during tile cutting.
Finally, Jim closely coordinated with his suppliers (granite and glass), so that both items were delivered in a timely fashion. We selected the more costly borderless glass that required tempering. The glass was installed within four work days of measuring.
In closing, we highly recommend Cadillac Tile Company for your bathroom remodel. We truly surprised about the amount of work that is required for a bathroom remodel. Jim Hood, along with his assistant Mitchell, worked long days to complete the project within the stated time. In addition to our home, our next door neighbor and another friend in Westbrook, each had Jim remodel their bathrooms. Based on their positive experiences and recommendations we chose Jim for our remodel. To say the least, we are very happy with the results and enthusiastically recommend Cadillac Tile, and Jim Hood, for your bathroom remodel.
Ross and Jan McCollum
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By Dodie T.February 22, 2020Master bedroom and Bath, Interior and exterior painting, kitchen backslpash
I’m extremely pleased with Cadillac Tile’s remodeling of my home. Every detail was finished with expertise. Most importantly, the job was completed as planned and I have no doubt if something needs repair, Jim will be back in timely fashion. I appreciated all the extra projects he did for me ,also.
Jim is an excellent communicator listening to my ideas and giving sound advice. He stayed within my budget with no hidden costs. Can’t wait for my next remodel! Dodie Trinkl Cave Creek -
By Bob B.October 10, 2019Bathroom
Jim and crew did a wonderful job on our bathroom. The result was fantastic, just what we wanted and more. Jim also did additional work that was above and beyond. They were prompt, on time, were courteous and respected our wishes.
He is also very trustworthy... that is so important in a contractor!
Bob -
By Mike B.July 3, 2019
Cadillac Tile is NOT JUST TILE!!!
Jim at Cadillac Tile did remodels on
*Master Bath & Shower, including Vanity.
*Guest Bath & Shower, including Vanity.
*Entire Kitchen Remodel, including Cabinets, Counter Tops, Island & Back Splash.
Did I mention he removed our old tile and carpeting and tiled the entire house!
Loved his work, professionalism and quick turn around on all.
I would recommend Jim and his team at Cadillac Tile in a heartbeat.
Mike -
By JaimeJune 17, 2019Hall bath remodel$11,000
Highly recommend Cadillac Tile! Jim Hood was excellent to work with. The re-model of our hall bath was a bit of a challenge. As it happens in older homes, several issues with electrical and the tub drain were discovered, and corrected efficiently while staying within budget and timeline. Turned out beautiful.
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AnonymousMay 28, 2019
Cadillac Tile recently did a total remodel of our master bathroom. The experience as well as the results surpassed our expectations. The entire process
was truly painless. Jim and his assistant showed us respect as well as the entire work area. He went above and beyond especially in areas where he used sub contractors such as the vanity top and mirrored doors. -
By WayneMay 27, 2019remodel shower area in master bath
Jim and crew were very neat and clean. The job site was always cleaned when the left each night. They covered our house floors upon arrival each day so no messes were left behind. They were very helpful in helping to design the remodeling of our bathroom and we are extremely happy with the results. We will be doing some other remodeling in the future and will definitely use Cadillac Tile.
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By Pete S.March 31, 2019Bathroom Remodeling
We went with Cadillac Tile because we were impressed with Jim Hood's expertise, professionalism and innovative design recommendations. Cadillac Tile completely remodeled our outdated master bathroom and the entire process was quick and painless. In just under 10 days our bathroom was transformed into a beautiful, modern and functional room that we love and are proud of. Jim and his team kept the work areas clean and were always polite and considerate. We highly recommend Cadillac Tile and will use them again for upcoming home improvement projects.
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By Steve M.March 19, 2019Master Bath remodel
Jim Hood / Cadillac Tile did a wonderful job on our Master Bath and shower remodel. Jim has great ideas on materials, designs, plumbing fixture placements, deco tiles, niche locations etc. The entire construction process from demo, to framing for our new shower, to plumbing, waterproofing, tiling etc. was impressive. The project was completed ahead of schedule and we love the new look. The job site is left clean and neat when he is completed and Jim will go out of his way to make sure you are completely satisfied with your finished project.
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By Deb D.March 8, 2019Master Bathroom Renovation$35,000
We recently hired Cadillac Tile Company LLC, owned and operated by Jim Hood, to renovate and remodel our master bathroom. We needed an ADA compliant bathroom, but wanted it to be a beautiful asset in our home as well. We were fortunate that Westbrook Village residents were familiar with Jim's exceptional workmanship, attention to detail, and hands on project oversight. In fact, several folks said they would have nobody but Cadillac Tile handle remodeling in their homes. Their recommendations were well founded.
Jim completely transformed our master bathroom into a gorgeous, efficient, and, yes, ADA compliant suite in record time and we were able to live in our home while the work was being done. The many custom cabinets, countertops, and tile are stunning. Friends and family who have visited are awe struck by the beauty of our master bath. Only one recognized it as ADA compliant, and she is a nurse who works with disabled patients. She said she had never seen one so well done with everything perfectly situated for safety and yet spa or resort like.
Many friends have commented on the attention to detail and workmanship.The design uses all space efficiently, providing tremendous storage as well as room for a transport chair to maneuver in all areas. It is exactly what we needed and more beautiful than we imagined possible. David and I highly recommend Jim Hood for any home rennovation or remodeling needs you may have. He will not disappoint!
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By Susan B.September 28, 2018shower remodel$7,600
Cadillac has been used around our neighborhood! I had them replace our kids shower and they absolutely love it. They are so happy we got it done. Jim was great to work with! I will have him help when I update my other bathrooms.
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AnonymousAugust 24, 2018
We just had our kitchen remodeled and Jim Hood installed our glass tile, under and over head cabinet lights and a fan. Wish I had known about Jim before starting our project. We had another company paint the cabinets and put in the quartz counter but if I had met Jim first, we would have hired him to do the entire project. While the other contractors were fine, they did not clean up afterward and weren't as careful as Cadillac Tile. Because we were putting in a glass tile it was important for the contractor to have a glass saw which many of the contractors out there don't and that is how we contacted Cadillac tile. Next year we are going to be doing a bathroom and a media wall and we have already decided Cadillac Tile is doing the projects.
If you want someone professional and precise, look no further than Jim Hood's Cadillac tile. -
By Dd F.August 11, 2018MBR remodel
Jim converted our 1990s gold trimmed/blue carpeted/tub/shower MBR suite into a refreshing walk in shower/new vanity/new closet doors/new flooring throughout and added new lights and paint. He didn't expect any payment until after project was done. He and his crew did some extra work in a hall bath, taking out virtually anything with gold trim and replacing them with more contemporary fixtures and they replaced 3 ceiling fans all for a reasonable price.
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AnonymousAugust 6, 2018
Cadillac Tile did a complete interior remodel of our home which included a complete redesign and remodel of two bathrooms, all new flooring, new and refurbished cabinets, and painting the complete interior of the house. His design input, workmanship, and professionalism were way beyond expectations. We w ill definitely use Cadillac Tile in all our future projects.
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By J. J.July 28, 2018Master bath remodel
This was our second project done by Jim Hood and Cadillac Tile. Our first was a guest bath shower. This time was our master bath. As with our first project, Jim far exceeded our expectations. Much of the work was done while we were in Colorado at our primary residence. Jim kept us in the loop the entire time. We trusted him and his crew completely. The end result was beautiful. After the project was completed, Jim even made an extra trip to the house to check on a few items for my husband, which ended up having nothing to do with the remodel, but Jim fixed the problem anyway. He always goes above and beyond. I look forward to working with Jim on future projects and would not hesitate recommending him for any project.
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By Steve S.July 27, 2018Convert tub to walk-in shower$7,000
Cadillac Tile converted my hallway bath to a walk-in shower. I highly recommend this company! They are very professional and a pleasure to do business with! Jim Hood the owner kept me informed on everything from start to finish! They are very busy but I tell you it was worth the wait! This company strives on impressing the home owner with their knowledge and their professionalism! Five starts to Cadillac Tile! Home owner -Steve Scholz
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By a user in SurpriseJuly 23, 2018Flooring
Jim has done some plank flooring for me and it was done in a very professional manner. Always on time and finished when he said it would be done. Also Jim has helped me other small projects and would highly recommend him for all of my projects! Thanks again Cadillac Tile!!
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By Henry G.May 9, 2018TV mout and Stone WallVerified Hire
Jim was very professional from start to finish. He did a TV mount outside on my patio, and a beautiful stone wall in my home. The work was done A++++++++. Highly recomend Cadillac Tile for any work like the 2 I had contracted. Clean, caring to our new home with rugs, etc to protect our new tile floor. Look no further for work on a stone wall. Henry G.
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By Nancy K.May 5, 2018
Jim and his crew did a great job eliminating a bathtub and installing a tiled shower in our guest bathroom. He was very professional and did the job quickly.
We can't wait to have him finish the balance on our remodeling projects we have lined up with him. He's provided a great deal of design assistance with our remodel. I highly recommend his company. -
By Joe H.April 30, 2018Office/laundry room
Our desk/bookcase combo is absolutely gorgeous! Jim and his staff were the best to work with. Such perfectionism. Clean up everyday after working. Consulted with us during the entire build. We will absolutely recommend them to our friends!
Response from Cadillac Tile Company LLC May 20, 2018Always at your service, Thank you James Hood -
By Rudolf V.April 25, 2018bathroom remodel$15,000
Jim,
We are very pleased with the with the work done by the personnel of
of Cadillac Tile Co.The project was completed in record time.The people
were very good and really worked very hard.
I am really impressed with the work that they did and will recommend the company to anyone interested.
Rudolf VanderhulstResponse from Cadillac Tile Company LLC May 2, 2018Rudy you and Christina were great to work with. Thank you for your business and trust. James Hood -
By NathanApril 16, 2018New shower$8,000
Jim did a great job. We are very happy with our new shower. He finished the job ahead of schedule and was always on time and reachable. He is reliable and I highly recommend him to anyone.
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By Fred P.April 15, 2018kitchen and bath remodel$130,000
We found Jim through his distinctive track and trailer when he was working on a job in the neighborhood. We ended up doing a complete house remodel with Jim and his partner Granite Depot. Floors throughout the entire house, kitchen and bathroom countertops, cabinets refinished in the kitchen and bathrooms, baseboards, door hardware, bathroom hardware, rebuild the master shower and paint the entire house. Everything ran on schedule and we even managed to live in one half of the house while the did the other side - and then we flipped. All the crews were as clean and careful as they could be during the construction and very considerate as they worked while we were in the house.
Jim and Cristian were very helpful during the planning phase and offered ideas and guidance in the selection of materials and the design.
Very happy with the results. And while I wouldn't want to do this again anytime soon I'd certainly have them work on my next one.
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By Terry A.April 15, 2018Tile entire 1900 sq. ft. Home.$14,000
Tile is fantastic and Cadillac Tile made it happen. Workers did very professional work and were in and out of house in a timely manner with no post install complications. I would recommend Cadillac Tile to anyone.
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By Verified ClientApril 13, 2018Considered for Interior Stonework
Good_workmanship
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By Bill L.April 6, 2018Redo of master bath
Cadillac Tile is the greatest! Jim's advice & recommendations at the beginning for our master bath project were spot on & as to what we wanted. Their work throughout the project was very professional, with on time starts, cleaning up before leaving every night, to keeping us up to date on all things. Jim took care of all things for us & was true to his word. We asked for a "wow" factor in the bathroom and he gave this to us. And 3 years later they still warranty the work done. We like that feeling of confidence and peace of mind. Thank you Jim.
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By Ray S.March 11, 2018Bath remodel
Cadillac Tile: "As long as I'm in business." This contractor lives it!
Several years ago we had our master bath completely upgraded: walk-in shower, marble-topped cabinets, fixtures. A full gutting and renovation.
Jim Hood proved to be, not only a master craftsman, but an artful and imaginative price-conscience designer. A full participant in what and how; an enthusiastic and prompt implementer of owner decisions. On time; within budget.To top it off: ... A few weeks ago, while we were preparing to downsize, a building inspector found a leak in the shower pan. ... Panic call! ... "I'll be right over."
Turns out the water-proofing membrane had a slight tear consequent to some house settlement. When I commented that I couldn't find the repair either in the shower or the wall of the adjacent master bedroom Jim's simple response, "That's the idea, isn't it?'Further, and for a second "Thank you!", he arranged with associated contractors for all the house staging: floors, walls, garage. Even some plumbing and electrical. All nicely done.
"As long as I'm in business."
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By Jim R.February 28, 2018Bathroom Walk-In Shower$10,000
Jim Hood is the Absolute Best Contractor you can have doing your Home Improvement. His Knowledge, Skills, Quality Concern, Work Ethic & Customer Care Relations are Superb. Jim takes Complete Turnkey Responsibility & is On-the-job from Start-to-Finish. Jim remodeled our Master Bathroom on Schedule & Budget, we are Extremely Happy with the Results.
Faye & Jim Ridenour - Westbrook Village, Peoria.
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By Kris J.October 30, 2017master bathroom
I had Jim redo my master bathroom back in 2011. I believe the master bath sold the house. He did such an outstanding job, that I hired him again for my master bathroom in my new house. The job turned out better than I even imagined. Jim is extremely helpful with helping make decisions on material and colors. The work was done on time and within budget.
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By Steve M.October 22, 2017Remodel master bath
Remodeled the master bath - removed garden tub and box shower
We have read the above reviews on jobs completed by Jim Hood of Cadillac Tile and we feel the same about the quality of workmanship. But we want to also address the professionalism and cleanliness of the job. We dreaded the thought of a renovation and the disruption to our home. Jim completed the job in just 6 1/2 days but most importantly, the area in our bedroom and Arizona room were covered each day to minimize the mess. Jim and his employee kept the mess to a minimum in the affected areas. The additional service of the "white glove cleaning" after the project was completed was an unexpected and appreciated surprise!
We would gladly recommend Cadillac Tile to our family and friends and would be very glad to have others come and see the completed project.
Steve and Barbara M
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By Dorothy S.October 21, 2017Bathroom remodel$2,175
We just finished our second bath remodel with Cadillac Tile, We are extremely pleased with both outcomes. Our quote was accurate. The work was done efficiently. High quality materials were used. All of our questions were answered. Suggestions and recommendations were offered. Always professional and finished in a timely manner. The results are gorgeous. I highly recommend Cadillac Tile.
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By AnonymousOctober 18, 2017Repaint our inside of home
We hired Jim from Cadillac Tile to repaint the inside of our home. When Jim came out to complete the assessment of the home we provided the colors to Jim and he gave us great suggestions and ideas. Jim and his crew worked around our schedule without any delays. They arrived promptly each day and completed the job at 100% to my expectations . Also Jim came lower on his bid then another bid we did. Happy and satisfied. Thanks Jim. We will refer your business to others. Keep you in mind for our next project when we are ready.
Serina Shaw
10/18/17
Price for jour ob. $3,350.00 -
By Tom K.September 21, 2017Bath remodel$8,000
We hired Jim back in April, 2017, to take out our original shower/tub unit in the master bath, install new vanity, counter top and sink, walk-in tile shower in the master bath. Also they replaced the counter top and sink in the guest bath.
Jim, Mitch, Christian and Aaron were all very professional, courteous, friendly and answered all our questions which put us at ease.
Jim offered many suggestions which made our decision making easy.
Every day when they left, they cleaned up and briefed us about what was done and what was next. They were there when they said they would be.
We could not be happier with the finished project and have been enjoying our new shower since the end of April.
We would highly recommend Jim Hood and Cadillac Tile L.L.C.
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By Fred B.August 26, 2017bathroom remodels
We recently had Jim remodel the master bath and the guest room bath in our home and could not be happier. This was the fourth time Jim has done work for us and every time he makes the process easy for us. We worked with Jim to pick out the material and fixtures and then we left town for a few weeks and let him do his magic. A few emails and text messages during our absence kept us in touch and when we returned we were amazed at the transformation. We had an idea of what it would look like but Jim's knowledge and creativity put the project over the top.
We would highly recommend Jim Hood and Cadillac Tile. You get top-end craftsmanship at an affordable price.
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By Cathy J.August 24, 2017Master bath complete remodel$18,500Read more
We originally contacted Jim Hood with Cadillac Tile in early May, 2017 to do a master bathroom remodel. He came to our house with his portfolio and some sample tiles and cabinet doors to help us get started. During that appointment we felt instantly comfortable with Jim. He explained that he is on site for each job, so he only does one job at a time. He was booked until late June. We had talked with other contractors, but felt that waiting to hire Cadillac Tile was our choice. During the next month he had some family matters he had to attend to in another state, so we scheduled out for a start date on August 7th. In late July, we met with Jim again and chose the stone, flooring, shower tile and cabinets we wanted for our bathroom. He had great suggestions to help us get exactly what we wanted. At that time, we mentioned that we were going to put in a barn door at the entrance to our bathroom. He told us he could do a barn door, and added it to our remodel job as a gift for being inconvenienced when he couldn't start the job at the originally planned date.
August 7th, Jim and his crew started the job. They were very careful to cover the bedroom carpet and every piece of furniture before they started demolishing the old bathroom. Every day, Jim and his assistant Mitch were there as they very quickly and efficiently remodeled the room. It was amazing how much they, and their crews accomplished each day. At the end of each day, everything was left spotless and all equipment was put away so as not to be disruptive to us. Jim had originally told us they would be in and out in two weeks, but with adding the barn door, painting our other doors, refinishing our door hardware and painting the whole bedroom wall, it took one extra day. On the last day, Jim and Mitch sealed our tile and flooring, and meticulously cleaned up their work areas, in the garage and side yard. Their cleaning crew, three very nice ladies came in and cleaned not only our bedroom and bathroom, but they cleaned another of our bathrooms that we had used during the remodel. They then cleaned ceiling fans, dusted my living room and family room furniture as a service they provide. We would highly recommend Jim Hood at Cadillac Tile for any home remodeling projects! -
By Jim A.June 8, 2017Re-tile house, remodel two bathrooms, new baseboards, new stone and tile around fireplace, replace c
Based on recommendations from several friends, we hired Jim Hood to to put in new tile, baseboards, and remodel two bathrooms. His suggestion for our situation was to tile over the old tile and we couldn't be happier with the result. The bathrooms turned out great and, also based on his suggestions he upgraded 20+ can lights to LED and refinished our old fashioned looking door hardware to a modern look. Everything was done very well and topped off with his "white glove" cleanup.
My favorite thing about this project (we had been putting it off for several years) was that we had the confidence to hand him a house key and head to our summer home. They moved furniture, protected all our possessions appropriately and when I returned for the final inspections everything looked great! You know he is going to a great job when he tells you up front that he doesn't get paid anything until the job is done and you are satisfied.Jim from Sun City Grand
Response from Cadillac Tile Company LLC June 18, 2017Thank you Jim, We were happy to have the opportunity to prove installing a new tile floor ''over'' the existing tile is a very cost effective alternative to tearing out and dealing with all the mess and dust every where that goes along with it. When your ready to select locations for some of the towel bars etc, please let me know , we can take care of it in just a few hours at your convenience. I appreciate the very positive feed back, and appreciate your business. Thank you, James Hood Cadillac Tile LLc -
By Clark P.May 2, 2017Remodel on new build60 days
We just finished our new home with Cadillac Tile and as in the past when we have had Jim do remodel work for us it turned out beautiful thanks to his expertise. He and his crew are perfectionists which is really a plus when having work on your home done. Could not be happier and feel we could not have had as good of out come with anyone else. Thanks again Jim
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By a user in PhoenixMarch 17, 2017Considered for Home Remodeling
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By Linda L.January 31, 2017Remodel New Home$90,00060 days
We would definitely recommend Jim Hood, Owner of Cadillac Tile LLC. They remodeled our home in Surprise, Az. and did Beautiful work and therefore when we sold that home and moved to Scottsdale, Az. we immediately called them to remodel our new home which was built in 1994. New floor tile, carpet, cabinets, granite, the living room was turned into a full bar and sitting area, bathrooms were remodeled, kitchen was remodeled. They will go with you to pick out tile, granite, carpet etc. and make recommendations so that everything coordinates. They truly care and make sure you - the customer - is totally pleased with their work.
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AnonymousDecember 11, 2016
We enjoyed having Jim, Mitch and Christian do the remodel of both of our bathrooms, the painting in the great room, hallways, utility room and also painting the cabinets in the hallway and utility room. They were very professional, neat and courteous while they were in our house. We would have them do other things in the future and would recommend them to anyone.
Larry and Lori Classen
Westbrook Village
Peoria, AZ -
By Julie J.December 10, 2016Guest bathroom remodel4 days
Oh, how do I begin to explain how much I appreciate Jim Hood and Cadillac Tile? After a horrible experience with a "handyman" who assured me he could tile a simple guest bath shower, I called Jim Hood who actually answered his phone, to my surprise, and came to our house the next day for a bid. He returned two days later with his crew, demo'd our disaster and turned our guest shower into a show piece in 4 days! He accomplished this over the Thanksgiving holiday while we had out-of-town guests, with a minimal amount of disruption. At the end of every day he was there, I was amazed at how he and his crew cleaned up the work site. I could go on and on about our respect for Jim and his talents. We are so looking forward to working with him again on our master bath and other projects! He is a tiling genius and my hero.
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By Jody B.November 28, 2016Kitchen, two bathrooms, entertainment wall, painted complete interior$80,00030 days
My husband and I moved to the Phoenix area from the midwest. We bought a home that needed much updating. A good friend of ours referred Jim Hood to us. We interviewed several contractors and hired Jim to do a whole house remodel. And we have never looked back on that decision. Jim's attention to detail and his very neat and tidy crew makes all the difference. I will refer Jim and Cadillac tile to anyone who is looking for the best. We are so happy with the end result and will not hesitate to say, Choose your contractor wisely. We did!!!! Jody and Chuck Bartunek
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By Jacalyn O.November 21, 2016guest bathroom remodel3 days
Jim and Mitch just finished a small remodel job on our guest bathroom (retiling the tub area and installing new fixtures and lighting) and I can only say that Cadillac Tile is second to none. Jim seemed to know exactly what I wanted and carried it out...with a few suggestions that made it even more terrific. I would not hesitate to use Jim again - and probably will once I get my wish list done.
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By Rosie O.September 7, 2016Master Shower remodel to ADA shower4 days
We hired Jim Hood to remodel an older bathroom as we needed it to become Disability Compliant for our renter. He gave us one of three bids, was very competitive, completed the remodel of the shower in 4 days and it is beautiful. He is very attentive to details and we were very satisfied including the clean up. We are pleased with the job well done!
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By Kate O.September 3, 2016shower remodel1 day
Working with Jim Hood is so far superior to any other contractor I have dealt with. Jim is so conscientious, knowledgeable and willing to please. A couple of years ago Jim did a bathroom remodel for us taking a stall shower and spa bathtub and turning it into a wonderful walk-in shower. We recently decided to make one of the seating areas larger - and Jim outdid himself in finding complementary granite and working within the area to give us exactly what we wanted. I have recommended Jim Hood in the past to other friends who have been similarly impressed with his work.
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By Carole F.August 7, 2016bathroom remodelRead more
Jim Hood took our master bathroom down to the concrete slab and drywall for a remodel. A walk-in shower and sitting area replaced the old shower and garden tub. A friend built the cabinets and he and Jim coordinated their efforts well. Jim has worked in the business for decades so has a great sense of design and what will or won't work in an area. Many times that instinct of Jim's worked better than our original concept. Yet if there was something we really wanted, that was okay with him too.
Because we continued to use our master bedroom during the construction, Jim and Mitch covered the furniture daily to protect it. At the end of each work day, they dusted and vacuumed as they made their way out the door. When we visited some of the master bathrooms that Jim had remodeled, the women told me Jim left each day with nothing out of place. But I never expected the kind of clean that it turned out to be!
We were very pleased with the results. Not only have we received many compliments on the remodel but the redesign works out well for us. Jim is very detail oriented and it shows in his workmanship.
After a couple years, we had a problem in the shower area. Once Jim identified the solution, the repair was done quickly and gave us back the use of the shower in short order. The best part was that he did not charge us for the repair. He stands by his work.
Jim understood the job we wanted, gave us a fair price, and did more than we initially talked about once the project got underway. We would absolutely use Cadillac Tile for another remodeling job.
Walt and Carole F
Peoria, AZ -
By Kathy H.August 2, 2016Remodeled master and guest bathrooms.14 days
Cadillac Tile Co., LLC completely remodeled my master and guest bathrooms from floor to ceiling. The quality of work was done with a complete degree of excellence and professionalism.
Mr. Jim Hood and his team were such a pleasure to do business with and the job is completely outstanding.
Thank You Mr. Jim Hood and Team for a job well done!! I am so happy.
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By Janand F.July 9, 2016Renovate a two bedroom house$50,00030 days
Jim Hood was easy to work with. He understood my requests and was able to fulfill them. Great guy to work with and the project came out absolutely beautiful. The timeline he gave was kept and he kept me informed throughout the project and he was hands-on at all times and hard working. He gutted the whole house and with him and I working together could not have asked for better results. Everything I requested was discussed and done to perfection. I would highly recommend him to anyone.
Jan F. Sun City Grand Surprise, AZ
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By Mary J.June 23, 2016kitchen, living room, dining room and bathroom30 days
Jim Hood of Cadillac Tile Company LLC did an exceptional job of our kitchen, family room, dining room, flooring and bathroom remodel. Jim gave us a timeline of how long it would take and they finished right when he said they would. Jim and his crew are very conscientious and want to please. Jim was great coming up with ideas and allowing me to dream and create my own. The result is stunning. We couldn't have asked for anything better. Cadillac Tile's quality of workmanship is outstanding and I would recommend them to anyone.
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By Stacey W.June 21, 2016Bathroom remodel7 days
We just had a guest bathroom remodeled by Jim Hood of Cadillac Tile and are so happy with the finished product. It was a great experience working with Jim. He's very easy to work with, nice and professional. He had some great ideas for us as we really didn't know where to start and worked with our budget while providing quality work. We had a general idea of what we wanted done, but he was able to provide options and made the decision making process easier. They kept the mess to a minimum while working and dusted and cleaned up before they left each day. We would like to have other bathrooms remodeled in the future as well as our kitchen, so will we definitely use this company again.
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By Susan G.June 7, 2016Bathroom and Lower Level Floor$10 thousand
We hired David Schmitt with Cadillac Tile to do multiple jobs at our home here in Arizona. In the beginning things went well. Like in every job there were a few issues but we moved on to the next phase with the hope that these would be taken care of. The last job was the guest bathroom. After that job there were such a large amount of tile left over (12 boxes of 4 tiles per box) but David said that he would find someone to purchase them and with around $500.00 in value sitting there I believed him. The amount of tile that was ordered was the amount that I was told me to order but I had paid directly for them so I am out the money. Now after many months of waiting for him to start the final phase he has quit. So not only am I out the amount from the last job but I had already ordered and paid for the tile for this last job per David's instruction so who knows what will be left over for this job or if enough tiles were ordered. Please do yourself a favor and keep looking.
Response from Cadillac Tile Company LLC March 17, 2019Ms Guenter, In all Fairness To David , we should share both sides of the situation. Shall we? The Special Material [ie Tile] you wanted to use was going to be discontinued, so we were informed by the Retail Vendor, Your second Phase was going to be scheduled at least 1 year or more , from the time the tile was ordered.For the first bathroom. You made it very clear you did not want to use a different material ,as you wanted both to look equally as attractive. As with most all of our orders we let the client pay the Vendor directly, and also take advantage of our contractor price.[your situation was no different, Dave could only Estimate what you would need in the way of materials for a job that was going to be completed more than 1 year later in an area that was not yet even configured. [HIS BEST GUESS ] Again we did not benefit 1 dime from your purchase as you bought directly from the source. You did not Pay Cadillac Tile. As it turned out the product line was discontinued. Again I want to stress that Dave , nor I profited from this Purchase, The retailer did.And the product was delivered to your residence,so you took possession of it. Nothing out of line here. Now the second part of your post; In reference to David ,QUITTING your job. Lets be honest here, you called on Dave almost 2 years later.!! How could he quit something that was never started, ?? aside from the idea or concept of what may be done later.? David decided he did not want to work with you on the next phase of your renovation. That is his prerogative. And I support this Privilege 100% If you recall [ i still have your e mails] You had nothing but Outstanding Phrases for the work he completed in Phase 1, Isn't that why you called him back to work on Phase 2? Sure it was! But when He said No Thanks Ill Pass this time......... It upset you a great deal so you contacted me as well, After several failed attempts, You became very angry,then demanding. FACT IS You even threatened to report us to the ROC, If we did not yield to your demands, we held our position, and in turn you went to the THE AZ ROC .as promised , no surprise to me at this point. But the truth here is you have called the ROC on EVERY single Contractor who has worked for you? Isn't that the truth? Sure it is....... I know because they were CONTRACTORS I also work with from time to time, and they reached out to me[to see what we did] when you went after them as well. I am sure the ROC is starting to see a Pattern here by the time your complaint about us came into view. [ Fortunately the ROC also protects the Contractor as well as the client] However after researching your complaint The AZ ROC found that we were not in any way In violation per our actions. No promise or contract of future work was provided nor Payment Received By Cadillac Tile LLC. for any alleged future work. So your ploy to FORCE us to work for you FAILED, and the complaint was never recorded, AND we still hold a ZERO complaint on record today. The case file AR-182-374B A Which was , RESPECTFULLY declining to work for you any further. In closing ; Fortunately we still live in a country where we have the option to work for whom we choose too, oh sure there have been law suits filed against retailers/ vendors who Refused to'' bake a cake'' for a client, or serve them in their family restaurant. But in the end the Merchant prevailed. Susan, It was never our intention to upset you. Its up setting for us as well when Our clients are not satisfied, or unhappy about a situation. Fact is we work diligently to go above and beyond to exceed our clients needs and expectations with few exceptions. Since we are a referral driven Business our clients opinion is an extremely valuable asset to us. Which brings me to the main reason I decided to respond to your post. You have my sincerest apology that we were not able to provide this Professional level of service for you on your Phase 2 project. Respectfully, James Hood Owner /Craftsmen Cadillac Tile LLC Cadillac Property's INC -
By P&b C.May 6, 2016Bedroom and bath remodel7 days
Jim Hood Cadillac Tile and crew just finished a complete remodel of our master bedroom and master bath including removing the tub and creating a huge walk-in shower.
Jim and his crew arrived on time and provided valuable suggestions and input. He and made sure we were his top priority from project start to finish and followed up.
His attention to detail has been amazing. Jim Hood Cadillac provides quality work at a fair price. We wholeheartedly recommend Cadillac Tile, Jim Hood and will definitely use him again.
Bettina & Peter Carlo
Westbrook Village
Peoria AZ -
By Curt A.May 2, 2016Bathroom remodel$10,00010 days
We had our master bath remodeled in 2011 by Cadillac Tile, and were very pleased with the results. In March 2016 there seemed to be an issue with the floor tile grout in the shower. I called Jim at Cadillac Tile, he came out and resolved the problem to our satisfaction very promptly. Service, even 5 years after the sale, was excellent. I highly recommend them.
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AnonymousApril 28, 2016
Jim and Mitch did an absolutely great job remodeling both our guest and master bathrooms. Since we pretty "visual" people, rather than describing,they physically laid out tiling options for the showers so we could determine which we liked best. Was a great help. Truly love the end result. We recently had someone stay with us and he commented on how wonderful a job Cadillac had done specially compared to his recent re-model. He wishes he had used Cadillac Tile also. They are also very clean. Cover everything and then when the project is done, dust and vacuum and also bring a professional cleaner to again clean. Can't tell you how happy we are.
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By Jacalyn O.April 14, 2016kitchen tiling and bathroom remodel10 days
Jim Hood and crew just finished a complete remodel of our master bath including removing the tub and creating a huge walk-in shower. Jim provided valuable suggestions and input and made sure we were his top priority from project start to finish. His attention to detail is amazing and his crew provides quality work at a fair price. We wholeheartedly recommend Jim and Cadillac Tile and would definitely use them again.
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By Michael M.December 8, 2015Kitchen and bathrooms30 daysCadillac tile
Awesome, living in South Carolina most of the year we needed a great contractor. And we found one in Jim and his crew.
The commutation was great, always a call from Jim letting us know what was going. The experience was awesome.
Thank you for great remodeling.November 2016
We just hired Jim and is crew again. This time for a update in our carpeting in our bedrooms and the painting of the two bedrooms.
Quality of Jim work is awesome. No mistake in hiring Jim Hood. Great person and has great work ethics. -
By Pam K.September 30, 2015
Jim Hood with Cadillac Tile just completed a master bathroom remodel project for us. Jim had great ideas and suggestions. His attention to detail was greatly appreciated. Jim and his staff were always friendly and mindful of keeping the job site clean from start to finish. We would highly recommend Cadillac Tile. Sept 2015
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By Sandi D.August 7, 2015Master bath5 daysMaster Bath
Jim Hood with Cadillac Tile just completed a master bathroom remodel project for us. Jim had great ideas and suggestions on the initial bid and to our delight completed the job professionally and timely. His attention to detail was greatly appreciated from the stone wall installation to the master tile shower and tile flooring redo. Jim and his staff were always friendly and mindful of keeping the job site clean from start to finish. We would not hesitate using Jim and his workers again on any future project and would highly recommend his work to others.
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By Kevin L.July 3, 2015TILE THE MASTER BATHROOM4 daysHIGHLY RECOMMENDED TILE CONTRACTOR
I have been working with Jim Hood of Cadillac Tile for close to twenty (20) years time. he has remodeled numerous residential properties for me over the course of this time period. There is a reason I always contact Jim's company for ALL of my tiling needs. He is always very prompt and makes sure he protects the work area. He always has great ideas and listens to the needs of the homeowner. He has a busy schedule but is always worth the wait to get the job done right.
His most recent bathroom remodel was completed yesterday, July 2, 2015. it took four days time to tile the entire bathroom area that had been stripped down to the studs. Jim is knowledgeable about all current code building requirements. HIGHLY RECOMMENDED. %++ stars. -
By Barry B.May 10, 2015Bathroom Remodel$12,00010 daysExceptional Contractor
Cadillac Tile remodeled our bathroom & it is now the best bathroom we have ever had. Jim was able to show us several of his previous bathroom remodeling project including one or two similar to what he proposed for us. His tile work is amazing and his planning, execution and ideas are exceptional. He estimated a two week construction and completed on time in 10 work days, coordinating perfectly with his entire crew. Each night, his crew left our bathroom clean and at the end of the job, it was a real showplace!
Each day, Jim would review his ideas with ours and we would agree on each design choice. We never made a design choice that Jim didn't agree with and we are sure happy that we didn't, as he has the experience to know how the end result will look.
We highly recommend Cadillac Tile and the superb business ethics of JIm Hood.
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By AnonymousFebruary 16, 2015Bathroom remodel13 daysCadillac Tile LLC Review
Jim Hood and Cadillac Tile recently remodeled a guest bath and a master bath for us. They did a wonderful job, we are very happy that we chose Jim and Cadillac Tile to do our renovation. The bathrooms are not only beautiful, he listened to our ideas and also shared his expertise on everything. He and the crew were all very courteous and very professional, we have no complaints. They delivered everything they said they would and even more. We received quality workmanship, everything done on schedule and Jim worked with us on keeping costs under control all the way. We are proud to show off our new rooms and would highly recommend Jim Hood Hood and Cadillac Tile.
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By Kathy P.December 5, 2014Re-paint, Re-carpet, Re-tile$$15,0007 daysTile on Tile
Along with new paint and new carpet, we decided to re-tile our entryway, kitchen, and two bathrooms. Our initial contractor provided an estimate that included removing all old tiles, then re-tiling the areas. He advised we would need to move out of the house (with our two cats) for about 3 weeks while the tile work was done!
A friend told us about Jim Hood & Cadillac Tile who had remodeled their master bath, which was gorgeous! We contacted Jim who gave us an estimate for the entire job, including providing TILE ON TILE!! We never heard of this and when we did some research, many contractor websites advised against this method but never gave a reason why. We visited a house in our area in which Jim had completed the tile-on-tile work and it was beautiful The owner of the house said that they had experienced water damage & flooding during the September 2014 storm but incurred absolutely no damage to or moisture problem with the tile work Jim had done. The job (paint, carpet, tile) took about 61/2 days and was professionally well done. (We remained in our home with our cats during the entire period!) Jim not only did the tile work but coordinated timing and the work with the painter and carpet subcontractors so that no one was in each others' way. Jim arrived when he said he would, cleaned up at the end of each day, and delivered the professional quality work that he promised at a reasonable price. Can't ask for more than that!
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By Kelly L.October 29, 2014Bathroom RemodelsFirst Class
Jim and his crew are a pleasure to work. He transformed 3 bathrooms ( including a master ) to updated, beautiful rooms. He was extremely helpful with cabinet, granite and tile choices. He even helped me decorate ! I never worried about the quality or honesty he provided. I highly recommend his work.
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By Bonnie P.September 11, 2014bathroom remodel$$10,000.8 daysOutstanding ContractorRead more
Jim Hood and his crew are highly professional and highly knowledgeable in all aspects of remodeling. He bases his unequaled integrity on the old school honor system of mutual trust between customer and contractor. Not only does he not require any upfront deposit, he will not collect any payment until the owner has had a few days to experience the finished product and feel totally satisfied that all details of the job have been satisfactorily accomplished. When he commits to a job, the owner is benefited with his full attention to that job until it is completely finished.
As an example of the respect with which he treats his customers and the depth of his work ethic, our job was a transformation of our master bathroom which is directly off of our bedroom with our clothes closet opening off the far end of the bathroom, while we were remaining in our home for the duration. All affected doorways were carefully draped with material to deter all dust and detritus from the construction to filter into the bedroom or rest of the house. All walkways they would be trafficking were covered with protective plastic runners to protect our carpeting. Then, everyday when they ever so quietly departed, every tool and piece of material was removed to their outside neatly established work area and covered with tarps. He did everything he could to not disrupt our normal schedule, including choosing the least intrusive entry door for their only use.
I would highly recommend Jim Hood, Cadillac Tile for any future work we need done to our home and have referred them to everyone we know as well.
Bonnie & Bill
Peoria, AZ -
By AnonymousSeptember 8, 2014Two Bathrooms$23,00010 daysCadillac Tile
Cadillac Tile is the best. I have never had remodeling done with such speed, and attention to cleaning up every day. It may be a little or a lot more money, but you get what you pay for and they are perfection. They were more than polite. I loved listening to their music and singing. Felt like dancing. It is very refreshing to feel their honesty and to know you won't need to call someone later to fix mistakes.
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By AnonymousJune 30, 2014Resurface a dated back patio4 daysPatio Remodel in Scottsdale
I recommend Cadillac Tile with out hesitation.
Jim is professional, personable, and has a keen eye for bringing projects into focus aesthetically and practically .
The work is done promptly and faultlessly . I look forward to working with him again.
I should mention I am a General Contractor, and have worked with many independent Contractors, Jim's work stands out from among them as the best... -
By Thekla L.March 26, 2014
Jim recently remodeled my guest and master bathrooms. He did a great job and I am very happy with the results. He is dependable, courteous, and professional. I would highly recommend his company for any remodeling projects.
Thekla
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By Nancy L.December 18, 2013
My mother (who lives in Sun City) recently used Jim for a kitchen remodel. Jim definitely delivered on his promise of having the kitchen completed before Thanksgiving. He took the stress off of her and the kitchen is simply beautiful. Jim also has a good eye for color as well. As a daughter, we look out to see who comes into mother's home, and all of Jim's workers were professional, neat and clean.
I would recommend his company in a heartbeat and hope to use him for my bathroom remodel in the near future!
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By W.k. B.August 29, 2013
We did not know ,Jim and his team did carpet work as well as just about every thing else that could use some fixin up. Thanks for the quality job, with a very fair price tag too I might add, We will surly be calling on Jim in the near future for other jobs we could use some help with.They do smaller jobs too, like install ceiling fans, and different light fixtures, Who would have ever thought,....dont let the ''tile''word in the name fool you these guys are good with any thing they put there hands on!
W.K. Bergen Sun city Az -
By SusanAugust 10, 2013
Jim Hood has done tile work throughout our home we built in 2000. Floors, showers, entire bathrooms, back-splashes, kitchen hood and walls, countertops, and more. His attention to detail is exquisite. He strives to make the customer happy, but has his own standard that is so high i can trust him to do the best job possible. Since our home construction we have hired him back to tile our Bar-B-Que, and of recent a mirrored wall. Jim is a man of integrity, and i can count on him to do a great job. Thanks Jim! Who knows what the next project will be!
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By Mark W.June 9, 2013
Jim Hood and Cadillac Tile remodeled our master bathroom in May 2013. In summary, Jim did a masterful job within the agreed-upon budget and timeframe.
Jim adheres to the highest quality standards for engineering and construction. He uses top quality materials and is a superb designer of modern and functional bathrooms. He has a tremendous eye for detail; in fact, he is a perfectionist!
All you have to do with Jim is specify your budget and let him suggest options for a beautiful finished product. He uses a custom cabinet maker who created the most beautiful vanity we have ever seen. It is simply gorgeous, constructed of high quality materials and fits perfectly.
Jim makes sure that any construction dust is minimized. He covered the furniture in our adjoining master bedroom and placed plastic on the carpet to protect it completely. We were extremely pleased with how neatly Jim and his crew performed the demolition of our previous bathroom and the construction of the new one.
We will be using Cadillac Tile to remodel our other bathrooms as well as complete another project in our home. If you are looking for a state-of-the-art remodeling to be completed within the agreed-upon budget and timeframe, then look no further than Jim Hood and Cadillac Tile!
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By DonnaMay 15, 2013
I had Cadillac Tile remodel my kitchen in March 2013. It was such a positive experience and the end result is gorgeous. Jim Hood made the project a pleasure by removing all the stress from me. He helped select the granite and chose the backsplash, sink, and faucet when I was overwhelmed . The cabinets were re-faced, but look like totally new. The workmanship is impeccable. The entire job only took about three weeks. Jim is a perfectionist and the attention to detail is remarkable. I am now looking forward to bathroom remodels. I would not consider going with any other company!
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By GaryFebruary 13, 2013
Jim and his team have done several large jobs for us. Without exception his work is first class. He is scrupulously neat, detail oriented and professional - everything you would want in a contractor. He is very creative making any necessary adjustments and corrections as needed during the project. Jim is also very responsive. He is the only contractor we will be using for any future projects.
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By ErichFebruary 12, 2013
My wife and I have been using Cadillac Tile (Jim Hood) since 2001. He has always been professional, reasonable, and does exceptional work. He also is always courtious and keeps the area as clean as reasonable. That is why we keeping going back to Jim.
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By RichardFebruary 7, 2013
Cadillac Tile did three jobs for me. Two bathrooms were remodelled and a walkway was tiled. The quality of the work is top notch and I was impressed with the cleanliness of the job site. I always notice what the contractors vehicle looks like before I contract the job. Jim Hood's vintage truck is emaculate as is his equipment. The truck reflected his workmanship.
Jim is also a very personable guy.
Rich Sneberger
Cave Creek, AZ -
By PhoenixFebruary 6, 2013
Jim did a fantastic job remodeling my master bath, spare bathroom and kitchen. His professionalism, expertise, and meticulous attention to detail made each project worry free. If you are in need of an honest reliable contractor, Cadillac Tile is the company for you. They're the only one I'll use.
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By RkfFebruary 5, 2013
Cadillac Tile was referred to us for a tile project in our bar. Jim and his crew did such a great job and we were so impressed by his fair pricing, trustworthines, and attention to detail we asked him to stay and do some paint work as well. Jim is very creative, patient, and an absolute joy to work with. I would highly recommend his company.
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By CarlosFebruary 5, 2013
Jim Hood and his crew are exceptional people. I was referred to Cadillac tile by a friend after I saw the work he did for him and I wanted a similar job at my house and I got it. I am proud to show off my new master bedroom and bath and everyone says "wow". When Mr. Hood came to my house to give me his ideas after he listened to what I wanted, I was impressed with his commitment to detail. I told him I wanted a master bathroom that would have the "wow" effect and that is exactly what I got. So beautiful I almost did not want to use it. I would highly recommend Cadillac Tile for a remodeling job. I plan to use them when I am ready to redo my kitchen.
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By AlFebruary 4, 2013
My wife & I have been using Cadillac Tile (Jim Hood) for several years and have had nothing but outstanding experiences., including wood floor repair, Kitchen tile and a complete Guest bath remodel. We also intend to use him for a complete master bath remodel . I would recommend him to any one for any type of remodeling job. He is not only a master craftslman but an honest real nice guy! You can certainly trust his work.
AM -
By ChristineFebruary 4, 2013
We saw Jim's beautiful truck in our neighborhood. My husband walked over to where he was working and asked if he could swing by and give us a bid. He was very prompt, polite and gave us a lot of options and ideas to consider. He also gave us the name of two tile companies to check for the kind of tile that we were looking for (and met us there to help). We thought his bid was fair,so, we scheduled the job. We live here part-time, so we entrusted him with our home, while we were away, and he did the job in the time frame discussed, sent pictures of before, during and after, along with reports. We were very impressed with his proffesionalism and need to be completely honest with any forseen problems. When we arrived a couple of months later, we found our floors cleaned, furniture back in place, and he even staged it for final pictures. What a nice man! We are using him for more projects in the future for sure!!!!!
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By CdfFebruary 4, 2013
We had many jobs from tile to paint, some great brainstorming too. We got what we wanted and had a wonderful experience. Fair price for quality work and excellant service, correspondance, and detail.
C.D.F. -
AnonymousFebruary 4, 2013
Mr Jim Hood and his team did an exceptional job in the complete remodeling of our master bedroom and bath. Great attention to detail. Our finished project is now something we love to show off and had that awesome "wow" effect we were looking for. I would highly recommend Cadillac Tile.
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By AprilFebruary 4, 2013
Cadillac Tile Co, LLC completely remodeled our master bath room. The work done was expert, completed on time, the workers clean and they kept our home clean while they worked. They were polite, professional and ethical in every way.
The owner, Jim Hood, was extremely helpful to us in making decisions and keeping the costs down - whenever possible. He made excellent suggestions and checked in with us as the work progressed - making sure the work was done to our satisfaction. The materials Cadillac Tile used were top quality, as was the workmanship.
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By BonnieFebruary 3, 2013
Cadillac Tile did a wonderful job of our kitchen, bathroom and flooring remodeling jobs. We highly recommend them. Jim is courteous and professional and trustworthy. He did the job quickly yet professionally, and had great tips and ideas as we proceeded to go forward with the work. We have told friends about his company and will definitely give him a call if we need something else done!!
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Cadillac Tile Company LLC License info
Verified License
| License # | 223292 |
| Status | Active |
| State | Arizona |
| Type | Specialty Dual |
| Business Type | Llc |
- BuildZoom verified this license was active as of April 2026.
Verify this license's status for Cadillac Tile Company LLC at the Arizona Registrar of Contractors.
This is a sample of licensing data; click here to access a complete history.
Verified License
| License # | 246081 |
| Status | Active |
| State | Arizona |
| Type | Specialty Residential |
| Business Type | Llc |
- BuildZoom verified this license was active as of April 2026.
Verify this license's status for Cadillac Tile Company LLC at the Arizona Registrar of Contractors.
This is a sample of licensing data; click here to access a complete history.
Inactive License
| License # | 095452 |
| Status | Inactive |
| State | Arizona |
| Business Type | Llc |
- According to the Arizona Registrar of Contractors, the status of this license was at one point cancelled. However, this information may have changed.
Check this license's status for Cadillac Tile Company LLC at the Arizona Registrar of Contractors.
This is a sample of licensing data; click here to access a complete history.
Jim and his team made the process so easy. We hired Cadillac Tile to do our master bath. From start to finish Jim and his crew did an excellent job and cleaned up every day at the end of the day. Less than 3 week for s full master bath renovation! Fantastic. Jim had a lot of good ideas and was always looking to save me a few bucks by recycling some components without sacrificing quality.