Just in Time Painting

I don't often write reviews. Like most people, if a contractor meets my expectations and does a good job, I don't take the time to write a review. I felt the need to write this one. We have had several contractors work on our house in the last year as we worked through some upgrades. I did write reviews for the ones that went above and beyond in terms of expectations. Unfortunately this is NOT one of those. Got three estimates and chose “Just in Time Painting” because Justin told me he had worked for bigger companies and branched out on his own 5 years ago. I like giving new young businesses a chance, so I went with him. MISTAKE. He needs more experience in both professionalism and quality. I, the homeowner, had to point out blatant quality issues that should have never happened.... flaking paint that I could get up with my fingernail AFTER they scraped, painting over flaking paint, not adequate coverage, areas not painted at all. It was extremely frustrating. When he said they would be done by the afternoon of the first day, I questioned their optimism and speed and said I was very concerned about the quality of the job not the time. You just can NOT do a quality job on 50 windows in a few hours but that was their plan. They did slow down and took another day but it was still shoddy and I am STILL finding areas that were completely missed. I work in commercial design/construction so I know quality painting and have seen it many times. This was NOT it. He kept telling me to "wait for the final product"..... in painting you can't ignore the process.... the prep work and inspection of the prep work is the key to successful repainting of any old surfaces. He also told me that the parts of the window that were previously painted but didn't show when the window is closed is “extra” and not part of typical window painting. Wait/what? So when you open the sash/casement only 1/2 of the sill would be painted? NOT typical. I do NOT recommend them.... and I don't say that often. Maybe they would be OK on an interior wall with no trim but not on windows for sure! Sorry Justin...I hope you can improve your quality so you can survive as a business. I didn't slam them with a one star because I do want them to succeed, but buyer beware...… If they would like to come back and do a better job, I will edit/remove my review…. but I rely on reviews and assume others do too so this was important to say....