Client Highlight
Our clients at Frenchies Modern Nail Care secured a 1,450 sq. ft. retail space, eager to transform it into a sleek nail salon. Their top priorities? Maximizing their eight-month free-rent period and sticking to their $250k budget.
With plans finalized in November—just as contractors became scarce for the holidays—we acted fast, arranging four on-site meetings that month.
Initial bids ranged wildly from $226K to $314K, but through strategic revisions, scope reviews, and tough negotiations, we helped lock in a deal with Prestige Columbus Construction for just $209,600—well ahead of their deadline.
Architect Highlight
Tarchitects is an architecture firm based in Atlanta, Georgia. Their seasoned team excels in managing the intricacies of schematic design, construction administration, and more. They take pride in being an active, responsible member of the communities they serve, making a positive contribution through their work. Their ultimate goal is to materialize the visions of entrepreneurs, providing comprehensive solutions that create enduring value for their clients and their ventures.
BuildZoom Partner Since 2017
BuildZoom Score Their BuildZoom score of 144 ranks in the top 1% of 84,062 Georgia licensed contractors.
Previous projects include Coconut Grill, My Lifestyle Smoothie, CAS Clinical Medical Spa, Zanzibar Beach House.
Project Types Restaurants, medical facilities, k-12 educational facilities, mixed-use, labs
Meet The PM Manager
For over four years, Jake has led our Project Management team, bringing deep industry expertise and a passion for building. A graduate of Oregon State University in Construction Engineering Management, he was actively involved in the Associated General Contractors of America and Associated Schools in Construction competitions.
Before BuildZoom, Jake worked as a project engineer for a top general contractor in Portland, managing everything from pre-construction to subcontractor coordination. Notably, he contributed to North America’s largest CLT commercial building.
Now, he focuses on helping franchise and multi-location brands navigate preconstruction with confidence.
Jake’s favorite franchise restaurant: Culver’s 🍔
Pro Tip of the Month
3 Leadership Strategies Every Franchisor & Franchisee Needs to Build a Thriving Brand
The difference between a struggling franchise and a thriving one isn’t just the product—it’s the leadership behind it. Whether you’re a franchisor scaling your brand or a franchisee managing a location, effective leadership is the key to growth, retention, and profitability.
Your franchise’s success depends on the strength of its leadership at every level. That’s why we’ve partnered with Holly Katko, CEO of UConnect Solutions, to offer BuildZoom franchisors and franchisees a Leadership Mastery course designed to help you train effective leaders, create a high-performing team, and scale your franchise with confidence.
With over 20 years of experience in franchise operations, leadership development, and training, Holly has helped brands increase consistency, streamline operations, and develop strong, engaged teams across multiple locations.
Here are three proven leadership strategies from Holly to build a high-performing team and a thriving franchise.
- Turn Employees into Brand Champions
For a franchise to succeed, every team member—whether at a corporate or a local unit—needs to feel like they are part of something bigger. Empower your managers and frontline staff with clear goals, accountability, and a shared vision so they take ownership of the brand’s success.
For example: Define clear goals & success metrics: Employees perform better when they know what’s expected. Set KPIs (key performance indicators) that align with both local and corporate objectives. For example, track customer satisfaction scores, upsell percentages, and operational efficiency.
2. Systemize Leadership for Scalable Growth
Franchises rely on systems for consistency, but leadership needs structure too. Set leadership expectations, develop coaching techniques, and train franchisees and managers on how to motivate, engage, and retain top talent.
For example: Establish a playbook for managing teams: Document best practices for hiring, onboarding, performance reviews, and employee engagement. Provide templates and guidelines that can be implemented across all locations.
3. Master Communication for Alignment & Growth
A thriving franchise is built on alignment between franchisors, franchisees, and teams. Clear, transparent communication ensures that brand values, customer experience, and operational goals remain consistent across locations. Great leaders don’t just direct—they listen, collaborate, and adapt.
For example: Train managers in conflict resolution: Miscommunication can lead to disengagement and turnover. Equip your leaders with strategies for handling disputes, providing constructive feedback, and maintaining team morale.
Holly Katko, CEO of UConnect Solutions, has an extensive background in training – delivering her programs for more than twenty years to corporations, franchises, and individuals. UConnect Solutions specializes in Sales, Leadership, Customer Service, Strategic Planning, and Facilitation programs. Holly has developed more than 20 workshops for owners, management, teams and individuals.
HOLLY IS OFFERING 2 EXCLUSIVE PROMOS FOR BUILDZOOM CLIENTS
Holly’s clients have experienced an increase in sales by 25%, company-wide consistency in customer service/culture, and pure focused leadership with a plan for long and short-term success.
Use code BUILDZOOM to redeem these offers.
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Enroll in Your Free Mini Course
- FREE MINI COURSE
- Sneak Peak at what tools you will receive along the way!
- Begin Laying the Path to understanding your S.W.O.T. and how to bring it to life
- Want to have more T.I.M.E. in your day find a tip today!
Enroll in Leadership Mastery
- An Interactive workbook-providing a play-by-play script along the way!
- Learning Checks Points – to reinforce each step along the way.
- Real life examples bringing the course to life!
- A tried-and-true Model – From Goal Setting to Culture and Team Management
- Certification – You will receive a Leadership Mastery Certificate at the end of the course providing proven skill rewards.
Ready to introduce a franchisee or client to BuildZoom? Click here for the Intro email
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