221 Construction

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• By Phillip V.

  October 6, 2023

  Bedroom Remodel

  $73,000

  I should have listened to other reviews. Seems they are really great with some people, but others leave feeling ripped off. I was in the latter group. Paid $4,000 for "plans" that are incomplete and worthless. We told them our budget was $35,000 for a remodel job. They said they could do it for that, but then only produced floor plans (without engineering, plumbing, or material cost) and refused to get started until we approved just the floor plans. After clicking approval for the floor plans, they gave an overall estimate for $73,000. They refused to ever give a cost itemized. When we asked for them to fix the plans, they refused saying we agreed to the plans. So basically they charged us a ton of money to draw up plans for a $35,000 budget, wouldn't give us complete plans, and then said it would be twice that much to do what they drew up. I'd call that a clear case of bait and switch.

  I can't say they will treat you like they treated us, but if our experience is what they do even a 10th of the time, you've got to ask yourself if you'd risk paying for something that is worthless only for them to tell you that it would cost you twice as much as you can afford.

• By Scott C.

  April 9, 2021

  Addition & remodel

  Don and his team are great! Completely trustworthy, fair, and quality work. They did a 600 sq ft addition with a full basement and renovated an existing kitchen, living room, and bath.

• By Gail

  August 8, 2019

  Basement remodel

  $56,000

  This company needs a lot of work on communication. I would be concerned about hiring them as their reliability is questionable as well. Requested estimate for basement remodel. Charged $600 for design work. I have the email trail to document the following. It took 5 weeks to get the design (drawing) no estimate. Had to call to ask for #’s. Took another week to get those. By this time there were details discussed that were not included in the quote. The estimate was inline with what we expected. Sent an email back to Don stating we were very interested but had some clarifications/questions. Waited 2 business days for an acknowledgement or a response then emailed to ensure they got our email. Office confirmed it was received but Don was working in the field. Waited another 2 weeks.... nothing. Requested money back, Don stated they don’t do that. So if you want design work only go ahead. Just don’t expect reasonable turn around delivery time or the expectation that they will or have the band width to do the job. Going elsewhere and pretty sure the next contractor will want to do their own “design work”.