Amerbuild Construction & Remodeling

I hate to have to leave bad reviews, but unfortunately, I think the public needs to know my experience working with Rami & this company.

I'm a small business owner who had a business next-door flood into our storefront location. After calling around, I stumbled upon Amerbuild Construction on Yelp, & after seeing great reviews, I figured I'd reach out and get an estimate from them.

I spoke with Rami, Who came out to my business to give me an estimate on the work and the original estimate that he provided was given to us in the middle of February. Prior to contacting this company, I had two other companies come out and give us a bid to do the repair work on the flooring. Both of the previous companies had price out the job between $3200 and $4500 for all of the work. For whatever reason, after telling Rami that this was something covered by my insurance because it wasn't our fault, he quoted me at $9700 to do the same work that the other two companies had quoted me.

I reached back out to Rami by email about a month later, and said that I would like to move forward with the job, but wanted to discuss the pricing one more time because it seemed a little bit high. He agreed to come out to the jobsite a second time and go over the details, which we did. He then told me that he can do the job for a few thousand dollars less and that he originally quoted me a higher price because he was going to skim all of the walls which wasn't necessary.

I had stressed to him that I would very much like to get the job done as soon as possible and he said that it wouldn't be a problem. He told me he would provide a finalized quote for me over the weekend so that I could submit it to my insurance company and we could begin the work, and he said he would have it available for me on Monday morning.

I hadn't heard anything on Monday morning and sent an email to follow up, and at 2:05 PM on Monday, I received an email from Rami stating the following: " hello David, this is to acknowledge and let you know that we had a couple of large projects come in over the weekend, therefore we cannot commit to your project at this time, feel free to contact our sister company "gladiator construction" in Woodland Hills to see if they can assist.

I was very frustrated to hear this, considering that we've spent over a month going back-and-forth through emails, and he had come out to the jobsite twice, just to stand me up last minute and tell me that he doesn't want to take the job. (Making excuses that larger projects came in over the weekend)

I replied back to his email immediately less than 20 minutes after he had it sent it, but didn't hear anything back from him whatsoever. Today, Wednesday, two days later I sent a follow-up email saying "OK, I will share my feedback on my experience so that others know how you treated me as a customer and thank you for not replying back after standing me up"

I received an immediate response just 5 minutes after sending that email, with Rami telling me that we never had an agreement in place and that he doesn't respond to threatening emails. I am a very fair and reasonable person and not once did I ever make any threats, but as a consumer I have the right to inform others that this company is not interested in small projects, as they only want to make big money and overcharge for a little jobs to make it "worth their while".

The bottom line is, just like the review that's in the filtered section of their yelp page where they messed up on someone's roof and the customer contacted them multiple times and they didn't respond, if they are no longer interested in talking to you, they'll just ignore you completely and ghost you, even after you've spent more than 30 days working with their company going back-and-forth to discuss the project.

Be cautious with wasting your time with this company, the owner seems very shady, and doesn't care about you or your project unless he's making big money from it. I needed to have this project done immediately in due to him flaking on the project last minute, it puts me in a tight position to find another company to do the work.

Find someone else more reliable, more honest, and more dedicated to working with clients and not standing them up or ghosting them and ignoring their emails. I'm sure he will try and reply with some defensive tactic to my feedback...