Apex Roofing Incorporated

Do you work for this business? Unlock this free profile to update company info and see who's viewing your profile.

• By E

  August 1, 2020

  I would never recommend them. They don’t finish the job and NEVER return calls. They are a terrible company

• By a user in Pekin

  June 27, 2017

  Roof, gutter guards, fascia

  $12,000

  Very frustrated and unhappy with Apex.
  They do not place a value on your time and treat you as though you are stupid. They replaced my roof that had hail damage. They were in a hurry trying to beat a storm and the front of the house had crooked shingles on the bottom row. My neighbors said, "you haven't paid those people yet have you?"- that looks terrible! It took me two weeks of constant calling to get Chris to come to my home while I was there and agree to correct them. By the time he showed up, I had been coached by every man on the block as to why it was crooked and what needed to be done to correct it, including men who did their own roofs. Chris tried to tell me "my roof was out of square" and the shingles were straight. I had "before" pictures that showed the previous roof had straight line of shingles and I finally had to show him with extra shingles what they did wrong and how it should be corrected. The next day a crew came and fixed it in less than 45 minutes. I spent much more time on the phone following up than it did for the crew to fix the problem. The next week they were supposed to change out the gutter guards. All week no one showed up. Called the next Monday am- then they sent a very young person BY himself to install gutter guards. I was not home. He installed cheap silver guards on my white gutters with 1 3/4 inch silver nails. The guards were all warped, from him struggling to handle the long panels in the wind and the nails that were too long pierced through the gutters ruining them. It looked like my gutters had braces. So two days later they replaced part of my gutters, finished the job 2 days after that. Said the guards would be put up by another crew that night or the following day. No one showed either day- no call. After I called them, they said the crew would be there Monday am- two days later. All day no show, despite several messages to them- I was trapped in my home all day, I did not dare leave the house in case they showed up with the wrong materials again. Tuesday am- "they have no idea when someone will show". It has been a nightmare and a struggle for a month now and they show absolutely no regard for my time. They do not show up when they say they will and when someone does show up, they do not call ahead despite my asking them to call in advance several times. I can completely understand that things can go wrong, but how the issue is handled- on a timely basis and done correctly shows the caliber of the company. With all the issues I have had with them, a conscientious owner would be personally seeing to it that my work was done on time, with the correct materials and on a timely basis.

  Read more
• By Michelle W.

  July 30, 2016

  Roofing

  $12,100

  2 days

  Working with Zach and Chris at Apex Roofing was an absolute blessing! We experienced Hail damage and they handled the entire claim for us! We were also amazed at how quickly and neatly they were able to complete our roofing and gutters replacement.