Apple Remodeling

11.3.2022 the owner of the company came out to give me an estimate on a full roof replacement. OMG! What a nightmare. 1st of all he was in my house for almost 2 hours telling me all about how happy his customers were and how he goes out on 2 calls per day "in order to stay competitive". I had to look at pictures at his wife and son, "so we could develop a relationship" We then painfully went over 7 competitors written estimates. I literally mean line for line. When I tried to hand the papers back to him he said "you hold onto them for a minute" So awkward... I just stood there.

I have received a few estimates since his visit to my house and 4 of them were from the exact companies he was talking about. None of them were hand written estimates in ballpoint pen like the ones he showed. ALL of them were emailed to me and were typed. When I asked him how he received G Fidale, All American , Yellow Fin, Ferris, ect estimates he said his Jamaican customer, who loves the company and still leaves reviews despite moving to Florida, gave them to him. Hmmm.....sounds a little fishy.

He went on and on about how these other companies only gave a 10 warranty for the price and his company gave a 25 year warranty with no money down. Well duh, you"re booking out 3-4 wks and you work with a finance company. By the time the job is even started you know that the customer has been fully approved for the loan and you're getting the payment. That's why it takes 3 wks to start the job. As for the 25 year warranty on the work (this is different from the manufacture warranty of 50 years on the shingle itself) Only 1 company DID NOT offer this.

And now for the high pressure sales pitch. After trying to convince me that all the other companies are going to be ridiculously high, he goes on to tell me that his company works like amazon prime. You can get a special price on those ear buds of 99.00 dollars on prime day but if you sleep on it and go back to Amazon the next days to get that price it will be 144.00. He stated he doesn't have time to come back the next day to let people think about it because he has to make all of these estimate visits to potential customers.

If i signed right then and there, there would be a 15% discount and my monthly payment would be 399.00 per month. (he neglected to mention interest rates and the length of the loan) I immediately told him I was not signing anything today and needed to get other estimates. He asked why I would put it off since I need a roof and will have to replace it anyway.

He then said he would write it up with both prices and it would be about 5 minutes. He then asked me if he could have a glass of water (his second ) because his throat was dry from all the talking. We of course it's dry after a 2 hour presentation!

After I came back with his 2nd glass of water he handed me a quote of 29 thousand and some odd dollars that is good for 90 days since singles are made of petroleum and the price can go up at any time. If I signed right then and there I would get the "discounted price"(with was $3500 dollars higher than all 4 of his competitors) of 24 thousand and some odd dollars.

I again told him I was not signing anything right then and there. He got mad and said " Do you like Apple Ma'am?" Not wanting to be rude and feeling extremely uncomfortable, I tried to play it off by saying that I didn't really have anything to compare it to and that I didn't know anything about roofing.

He then said "Don't tell me you don't know anything about roofing. Do you like apple?" I stammered a little and said "I don't know I only have gotten 1 estimate so far" He asked "do you believe the google reviews?"

I was literally speechless! When I didn't answer, he then barked back at me "then that would be a no Ma'am". I promptly turned and opened my door for him. As he was packing up he says " Did I say something to offend you?" This dude is really tone deaf and cannot read a room. I stated I didn't like high pressure sales. He then says "oh, I'm a salesman now? Try owner of the company" and storms off.

I cannot see how the heck he gets anyone to give him business with his long winded aggressive sales tactics. As for these 5 star reviews, I really have to wonder if they are legit. Maybe he treats male customers with respect and kindness. I couldn't tell you. I felt like he was trying to pull the wool over my eyes because I am a single female.

The other 4 estimates I received were $3200-$3500 less than apple's 15 % discount price for the SAME EXACT ROOF. Everything, down to the letter the same.

I would never ever use this company and advise anyone reading this to do the same. If you are a female customer I would highly suggest having a male relative with you so they can debunk the bull up front.

Definitely get multiple estimates. Do not let Apple pressure you into signing on the spot. You will find the others have more experience and are way more professional.

I am expecting a rud