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• By Daniel D.

  May 22, 2024

  Leaking pipe

  $350

  I was very satisfied with the service i recevied from AZplumbing. they arrived withi the time window I was given. Quickly diganosed my probem and fixed it on the spot.

• By Tammy

  July 14, 2022

  Fix air conditioner fan motor

  I wouldn't recommend this company even to the devil! Numerous no shows..never fixed my air conditioner. Had to call another company to finish job! Very dishonest company!!!American home warranty hired them. Took part out of air conditioner and never returned!

• By Shawnesha J.

  September 24, 2020

  Fix Hot water issue

  My guy Ronnie who came out twice for two separate occasions was absolutely great! On this second time he came out to fix my hot water heater. My water was not getting hot, he came out went in my attic and fixed my issues. He was very thorough, and detailed and always professional!!

• By a user in Cary

  August 9, 2017

  My air conditioner was working fine, cooling as it should, but started leaking water from the air handler. I submitted a service request through my home warranty company, American Home Shield (AHS). They assigned my request to AZ Remodeling & Plumbing (Licence CAC1815885). When the technician arrived, he cleared the drain line, then went outside and disconnected the wiring to the equipment outside. He told us that we needed a new compressor, wrote it on the service slip, and left. Our air conditioner would no longer work after that. Being that it is August in Florida and we were in the midst of an even hotter than usual heat wave, after 3 days without AC the temperature in the house was unbearable. Since the unit was working fine before the technician disconnected it, we decided to reconnect the wiring to the outdoor equipment. Sure enough, once the wiring was reconnected, the unit kicked on and cooled the house just as it should. In the meantime, AHS received the claim from the technician to replace the compressor. They called me to notify me that the claim was approved and that they would cover the cost of the compressor but I would be responsible for the $500+ cost for the refrigerant. I informed them that my compressor was working fine and that I believe the technician was trying to scam them and me into unneeded repairs. AHS told me that they must take the technicians diagnosis and if I do not agree to the repair, my warranty coverage on the AC unit would be null and void. I then contacted Simon Leizgold at AZ Remodeling & Plumbing. He told me that he would get a hold of the technician to look into the matter. He called me back the next day to tell me that the technician had made a simple data entry error on his mobile device because the fields are so small, entering the notes from the previous call into my notes field. Although that sounds like a reasonable excuse, it is clearly not true. I explained to Simon that the technician disconnected the wiring, told us that our compressor was bad, hand wrote it on our service slip, and then left us for days without a working AC unit. It looks like an obvious attempt to make a simple clogged drain line into a much more costly repair. Simon apologized and promised to make the correction with the AHS claims department. Although I do appreciate that Simon was responsive to my complaint, I feel that had we not known enough about air conditioning and reconnected the wires ourselves, we could have easily become victims of this repair service scam.

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• By Joey L.

  April 20, 2016

  Plumbing Service

  $0

  If a company is going to offer text base services, they should respond to them. I received a text message on Saturday, 4/17 stating they received my service call and said to reply to the text to schedule. I text back for the service call to be on 4/20. No one responded so I called and left a voicemail as well. Still no answer response. I text Tuesday at 3:02 to see if we were on the schedule for the following day and received a response at 3:28 saying "We have Wednesday 10-3 open. Please let us know ASAP, we are about to close our schedule for tomorrow.". I text back within three minutes at 3:31 that this was fine. No response. I also sent another text a while later asking for confirmation that we were on the schedule for the following day. No response. It was after hours so I text again at 9:35am the next day asking if we were on the schedule and no one responded. I called later to see what was going on and after spending 6 minutes on-hold, I was told it wasn't on the schedule. However, they could come Friday between 10-3. No thank you. I cancelled the service call. Not only does this company have horrid customer communications, their time window really stinks. 5 hour window? Really?

• By Anonymous

  July 21, 2014

  bathroom remodel and water softener repair

  $2,000

  4 days

  Excellent and Professional Contractor

  I was very satisfied that the service provider sent by my warranty company helped me in the repair of my water softener and remodeled my bathroom.
  thank you so much for being professional and will be using the same company for future use.