Azimuth Works

I will not be working with Mr. Josh Sanderson again nor recommend his services. Since he completed a project on a shared fence with a neighbor, he has:
- Threatened a lawsuit for writing online reviews about his business that weren’t to his satisfaction
- Engaged in name-calling of his customer, saying I was “an unruly child”
- Used intimidation tactics by saying that I am not allowed to pay my final invoice (which I’ve requested 3 times now)

Direct quotes I’ve received to my email account and my wife’s phone:
“In the meantime, you may not take any further action including paying your bill or posting reviews online that will only reflect further on your poor judgment in handling this as our neighbor. “

“If these fake reviews are not taken down today there will need to be legal action taken. This is harassment.”

“This has been like dealing with an unruly child.  This review needs to be taken down. It's not even factual.”

In July 2021, Mr. Sanderson completed repairing the lattice work of a fence shared with our next door neighbor. I expressed concern over the final labor invoice and offered to meet in-person from the very beginning. That’s when the trouble began, with Mr. Sanderson changing his story multiple times, and accusing me of misinterpreting his words and avoiding my question of why an estimate or bid was not created for a nearly $7K fence job for the top half of our shared fence. In the middle of the back and forth communication, our neighbor paid her half of the invoice.

Realizing this was not getting anywhere and mysteriously not hearing from Josh for 4 days after he asked to meet in-person, I asked for our updated invoice reflecting 1/2 of the final costs and telling him that I would be writing reviews of my poor experience with his business. That’s when the intimidation tactics and threats began:
“In the meantime, you may not take any further action including paying your bill or posting reviews online that will only reflect further on your poor judgment in handling this as our neighbor.“

Now, Mr. Sanderson is claiming I was never a client, despite my name being on every invoice as well as paying the 1st materials invoice of over $1,000 in full and then getting reimbursed half of that amount by our neighbor via Venmo. He’s also claiming he is “our neighbor”; that is news to me, as I do not believe he is a permanent resident next door but has completed 4 projects with her. He’s unfortunately also gotten our next door neighbor involved, who I had no dispute with, to send us threatening communications about legal action:

“If these fake reviews are not taken down today there will need to be legal action taken. This is harassment.”

This erratic behavior is concerning, troubling and I would never wish it on any customer of a contractor. After posting the review, my wife began to receive emails from Mr. Sanderson:
“This has been like dealing with an unruly child.  This review needs to be taken down. It's not even factual.”

Mr. Sanderson has also claimed that my online review is some kind of negotiation tactic for our billing dispute, despite the fact that I have asked 3 times for my 1/2 of the total invoice that he requested without any sort of discount. He continues to withhold this invoice - due to so many mentions of legal action, I imagine it’s yet another intimidation tactic to silence my experience with Mr. Sanderson.

I understand that for a business owner that negative reviews are challenging to hear, but to threaten lawsuits and withhold the ability to pay what we owe in full is an extremely unprofessional response from a business owner. I certainly don’t want to enter into any kind of work with a contractor who thinks a lawsuit is any way to respond to a negative review.