Bayou State Roofing

contractors left roof uncovered and protected prior to a rainstorm and caused damage to interior of home. Matt (owner) called to let us know the roofers would be there Monday morning 06/29/2020, contractors were at my home and working on the roof, they worked on my roof from about 6:30 am to approx. 8:00 pm that evening, not completing it. Matt called to verify that things went well we let him know that they did and he said they would be back the next day. On 06/30/2020 no one showed up. On 07/01/2020 contractors were back out working on the flat roof and finishing the back half of my roof, they left about 5:30 pm that day. My husband noticed that fascia boards had been busted and there was tar all over the drip edge. As well as shingles hanging over the side of the flat roof, there was still paper on the far right corner of the roof where shingles had not been laid. Matt said they would get it cleaned up and taken care of. On 07/02/2020 no one showed up. On 07/03/2020 no one had been to our house yet. My husband called Matt to see when someone would be there at that point Matt said that they were finished and the job was completed. My husband told Matt that no it wasn't complete the flat roof was not done, there was still paper on my roof, the fascia board were still busted and tar was still tar on the drip edge. Around 130 that afternoon a storm started to roll in. Water was pouring in my house the entire length of the flat roof because the roof was not completed. Through the door frames, through the walls, through the ceiling in the living room, kitchen and 2 bathrooms, water under my wood floors and carpet in master bedroom. My husband called Matt and told him it was raining in the house. Branston at that same time called to tell me that the boys doing that flat roof had gotten over heated on 07/01/2020 when they were working on that and they would be back on Monday, I let him know that was the least of my concerns that water was pouring in my house. He rushed over with a crew and got a tarp put up and in place. I at that point posted on my neighborhood page that anyone who was using bayou state roofing should strongly reconsider and everything that had happened up to that point, with pictures of the damage. My 2 yr. old floors had water coming up under them. Matt called my husband asking for the post to be taken down that it was causing harm to his business, they promised they would take care of the damage and replace everything damaged. I took the post down per my husband's request. The following day 07/04/2020 , I came home to Melissa and another lady in my home to look at the damage, she stated several times that she was on the apology tour and it's not as bad as it looks they would take care of it. On Monday Cole called me to see when they could send someone out. I told him Tuesday and Wednesday would be best for us, I called my husband to let him know and he disagreed said that he would prefer to be there so he can make sure he is aware of what's going on. I at that point text Cole and let him know, no response. Since this was common with Cole and I started a group text with Cole, Taylor, and Matt informing them that Thursday- Sunday would be fine. On 07/08/2020 I was contacted by Lauren Anderson the attorney for bayou state roofing who was asked to contact me by Matt Varnell. She asked for a run down on everything that has happened and I explained to her what has happened all the way back to April 24th 2020. She than asked me if I thought that Matt was "going through something he seems distracted" I told her I did not know that I did not know him personally. She asked for pictures and videos to be sent to her. At that point I told her I was uncomfortable with this situation and I felt like they were trying to get out of doing the work. She said i was free to hire my own attorney if i was uncomfortable. I told her i did not feel like i should have to hire an attorney for something that was not my fault. on 4 scheduled dates for someone to come out and start the work no one showed up ever. I have filed a complaint with the bbb to which bayou state roofing never responded, I have also filed a complaint with the Louisiana board of contractors. I am not the only person that has happened to, I know of at least 2 other clients.