Bmg Construction

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• By Tim

  June 6, 2024

  Refinish a bathroom

  $24,000

  Horror Story. Sleepless nights. Stress level 100. I've worked with Brian for a while and have had a lot of problems. Projects take about 5 times longer than they should, it's a coin flip if the work will need to be redone by myself (not a professional) or another professional (depending on the skillset required and scope), sometimes he dissappears for weeks or months without returning calls, texts, or emails, sometimes he shows up late in the night clearly intoxicated to work, with a mysterious mug of "joe" in hand. He often will leave his inexperienced helpers unattended, so Brian will have to redo their work (or not and leave it for me to figure out). He always asks for more and more funds, even if he hasn't updated his invoices yet, so projects end up costing quite a bit more money than they should, for instance I've paid over $20k for a bathroom job well over 6 months ago and Brian caused a stop order to be applied to my property. Multiple times he texted saying he would work with one of his plumbers to get the permit situation resolved, but he didn't, so now I've had to hire another contractor to work with the city to get the stop order removed and the correct permits pulled. Brian won't return calls or texts, but randomly calls me in the middle of the night saying I actually owe him money, without providing updated invoices (of which I've patiently and sometimes not so patiently asking for any updated invoices for nearly 10 months), and threatening me if I don't pay him more money, saying he'll go to the city to expose the stop work order that he caused, along with anything else he may have done without getting a permit that I wasn't aware of. This is next level bullying, I think he enjoys terrorizing people. As a gesture of good faith I've even attempted to hire a mediator to go through all the invoices he's provided me and any additional ones Brian might come up with, to see if in fact I do owe him more funds, but he refuses any attempts at getting to the truth and being held accountable. Brian has taken my tools, carpet shampooer, my paint sprayer, nearly a thousand dollars in paint, I've asked him dozens upon dozens of times to bring my things back. Rather than bringing them back he accuses me of stealing his tools! Wow! If you over pay for a job he hasn't finished, he says you owe more money. If the work was done improperly, it's your fault not his. If you attempt to get him to return the things he's stolen, repair the poor workmanship, generally do the work you paid him in advance to do, he won't respond to any attempts of communication, except to call, text or email in the middle of the night to threaten you. I feel somewhat vindicated in my experience after reading some of these reviews on this site and other review sites. Brian was starting to make me feel crazy, but now I understand. This is a pattern for Brian and I'm his latest victim. Please stay away from this contractor, you will sleep better and have healthier cortisol levels.

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• By Kayelin M.

  January 31, 2023

  Framework, drywall, taping, mudding, texturing

  $9,500

  Our family hired Brian to remodel our basement, It originally was supposed to be take just over a month to complete and he was given a generous amount of money to do so. He hardly showed up, stole tools that still haven't been returned and requested more money with no proof that he used what was given to him. We are now on month five of this project and my family has done a majority of the work and we've had to redo a lot of what Brian had originally done.

• By Linda M.

  January 31, 2023

  Frame in three bedrooms, drywall, tape, mud and texture.

  I would not recommend using BMG construction. The work was horrible, he did not give his employees the direction and support needed to do the framing. A framing job that should have taken less then a month took over four months to finally finish. He did not pay his employees. It really seemed that he had no idea what he was doing. We had to do quite a bit of the work ourselves because we couldn't afford to hire other people.

• By Lawrence D.

  April 3, 2020

  Very bad experience during bathroom remodel, we had to stop work and everything had to be torn out and redone, details and specifics are below. We also paid in advance on the contract items so Brian Gorton could pay his guys and purchase materials. After he had to stop work Brian kept the balance that we had paid him and never refunded us the amount due back to us. He also refuses to honor the warranty for the work that was completed, we have to rip out a wall to reset plumbing valves that were not set correctly. He refuses to return any email, texts, or phone calls.

  Selected examples of their work:

  Shower pan- They incorrectly set the shower pan liner so it was flat on the floor, it's supposed to be sloped on a bed of mortar. After the shower pan liner is sloped then the final bed of mortar is placed on top of that. Also the shower pan that the tile was supposed to be placed on was poured flat and also dipped to a low point against the wall so water would not have even drained. All of this had to be torn out and redone.

  Electrical- We paid to have a licensed electrician do some of the re-wiring but Brian did the electrical work himself and we lost power to that circuit. After about 2 weeks of Brian trying to trouble shoot he finally talked to an experienced and licensed electrician who advised him the GFCI needed to be reset.

  Heated Floor- Brian and his crew did not follow the directions for how to install the heated floor. They spaced the wires too far apart which would have not allowed the floor to heat evenly. Luckily we asked to inspect the wiring before they tiled over it so we could make sure it was installed correctly. When we questioned him about it he said it should be fine but the manufacturers directions clearly stated in bold lettering not to install it the way they had installed it. Instead of Brian correcting the issue with his crew he told us to talk to them directly and it was not well received by the crew creating an awkward situation.

  Material usage- We paid for new materials to be used on our project but instead they used old materials for our sub floor that appear to have been staged outside and were quite weathered. When we saw the materials I inquired specifically about not using old compromised materials but I had went on a business trip and they installed anyways.

  Backerboard install- When they installed the backer board they used silicone sealant on all the seams and spread it around the backboard instead of using mesh tape and mortar which is the proper way to install. The tile would not have stuck to the silicone or would have fallen off shortly after the install. The silicone seams would also trap water behind the tile creating further water damage issues down the road. Everything had to be torn out.

  Chrome trim throughout the bathroom- We specified all the metal tile trim throughout the bathroom be chrome to match the fixtures. They installed a different finish and when we asked them about it they said they didn't have chrome in stock so they just picked something else.

  Tile layout- they did start some tile install before we finally had them stop work. The tile was wavy on the wall and not a consistent flat surface, some corners dipped in, others looked like they were popping out.

  Vapor barrier- installed vapor barrier for the insulation wrong, they placed the vapor barrier against the outside wall instead of on the wall facing the inside. We caught this and were able to have them correct it but it would have led to moisture issues and eventually rotting the outside sheathing.

  Shower diverter valve- installer did not read the instructions to make sure shower valve was set at the right offset within the wall, it was set too far back and the shower trim kit cannot be installed. Wall behind the shower needs to be ripped out, the valve cut out, reset at the correct distance and wall repaired. We tried to contact Brian for a warranty repair but he will not respond.

  I could keep going but there is a space limit on the review.

  Experience was very upsetting and a huge mess, I would look elsewhere.

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