Brightpoint Homes

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• By Gabrielle M.

  May 22, 2020

  Build House

  $280,750

  Brightpoint homes, ha. ha. ha. The joke is truly on their (John’s) customers. I had a house built by John and the “cheapest contractors he could find” (should have seen that red flag in the beginning; as a first time home buyer I did NOT think of it then). I’m shocked at the amount of work that had not been done correctly that went right under my nose during the building process. From my furnace to my fireplace here are the problems I’ve had that have been COMPLETELY ignored by John, no matter how many times I try to contact him for repair or replacement as stated in his “home warranty.”
  Structurally our home seems to have sunk, and it feels uneven.
  Walls are cracking all the way up to the ceiling and even our ceiling is cracking.
  Our home is not built to code as there is supposed to be 4 inches of concrete before the flashing/siding is on the ground in Minnesota. Turns out, our flashing is sitting right on the ground.
  Our back patio is sloped wrong and every time it rains our living room carpet is soaking wet to the point of having a puddle on top of the carpet.
  All year long our doors, windows and fireplace leak cold air, so much so that when we are sitting on our living room sofa we feel a breeze, with the heat on and all of the windows/doors shut.
  Our carpentry is the hugest joke of it all, I have 3 small children and my 3 year old cabinets look as if they are 30 years old have dents and nicks all over them although we are very careful when it comes to our woodwork, just shows how “cheap” he went to make a profit on us.
  Our carpet has nails that stick up everywhere and when you step on a transition, which is multiple times a day, you get stabbed through the foot, which is especially sad when your children are hurt by something as simple as carpet.
  Our furnace has been leaking water from the exhaust ever since our first year in our home. The flooring in our utility room is MDF and it’s destroyed because of the leak, John said he would pay to have an HVAC guy come out, one came out and didn’t fix the problem (John never paid the bill like he said he would), then the guy that installed it (Dierkes heating and air) wouldn’t fix it either. Seems about right for his cheap sub-contractors.
  Our driveway has a curbstop in it, this is the city water shutoff, there never was a cap installed on it like it was supposed to have and even after countless promises from John, it is still in disrepair as our concrete driveway continues to crack away around it.
  We paid to have our back yard seeded the preceding summer after we purchased the home, which John “promised” would be done, and it was not done nor was it ever brought up again.
  Our shower is hilarious, as the grout has come off all around the bottom and even with several “repairs” by Mid State Tile, it is not repaired, and their horrible tiling job continues to haunt me every time we step into the shower.
  On that note, every room with tile has the worst tiling we have ever encountered in our life as none of the tiles are level. When you enter the room you are at the bottom of tile hill and when you walk into the room you are at the top of tile hill.
  Our front door has extra hinge holes because John was too cheap to put a new door frame on after he had the temporary door installed while building our home. Which does a great job of pouring -30 degree air in during the winter and making the handle and door hardware freeze and melt repetitively during the winter leaving water all over the carpentry on and around the front door.
  Our porch ceiling is lined with wood that has a lot of knots, which hornets and bees love to break into and nest, yay us.
  When we were building, John was sent trusses that were built wrong, HE decided, and would not let us decide, that they would bandaid it and we would lose 2ft of ceiling height and he modified the trusses that support our ceiling in the main living area because he would not wait for one that was built correctly.
  We never had a choice when we were building our home, he chose the lights, floor, cabinets, etc. he never let us choose what we wanted, he gave us 3 choices between colors and said he would NOT do anything else.
  This reminds me that we were supposed to have Kohler toilets, but John decided to give us his leftover Delta toilets because it was more convenient for him to give us his leftover materials rather than buying us things we (over)paid for.
  This reminds me of the upcharge on our appliances, specifically our water heater, AC unit, furnace, water softener, and more. For example, we got appliances from the ‘00s because they were cheap for John, which he up charged us on. We paid $2000+ for an $800 oven for example. This happened with many things all over our home, a few more examples will be 3L garbage cans in the kitchen when we were supposed to have larger cans in our pull out trash cabinet, charged for things we don’t even have like missing carpentry, paid for tile that was never installed, instea

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