Location and Projects
Case Closed plumbing
Case Closed plumbing, (Owned by: Carl Case) holds a Plumbing license and 7 other licenses according to the Michigan license board.
Their BuildZoom score of 106 ranks in the top 7% of 167,179 Michigan licensed contractors.
Their license was verified as active when we last checked. If you are thinking of hiring Case Closed plumbing, we recommend double-checking their license status with the license board and using our project planner to get competitive quotes.
Case Closed plumbing Services
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Case Closed plumbing Reviews
2.5 out of 5 stars, based on
3
reviews
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By Rachel N.February 15, 2024
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By Nicole E.March 1, 2023Hot water heater replacement
My hot water heater went out in October. I live in the country and no one from Lowe’s wanted to come out to my house for at least a week. But case closed plumbing made an extra trip to get my hot water and install it in 48 hours! They saved us and great job too!
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By Tony J.March 22, 2022Replace a hot water heater.$1,700
What a horrible experience. After ordering the hot water heater from Home Depot, I was told a different company was coming. Case Closed showed up - Carl - who truly didn't look like he knew what he was doing.
The washer was in front of the old hot water heater, and he wanted to charge me $160 to move it. When I ordered the hot water tank on the phone with the dispatch company said $1,597 - which included "everything".
Carl spent more time in his van pretending to call a "boss" than he did in my home. Then he came in and said "how about $80 to move the washer?" and gave me some b*llshit about liability and flooding. I told him I didn't have the extra money, and he left with his tail between his legs with the lie that a manager would call back (no one ever called back).
Case Closed is the perfect name for this company because your case will be closed when they leave you in the lurch.
Dishonest companies should be closed, and this guy needs to find a new profession. I've already reported this rip-off artist to the dispatch company (DRF), and am planning to file a complaint with the city and The Michigan Department of Licensing and Regulatory affairs ( LARA), Bureau of Construction Codes (BCC).
If you need a plumber, steer clear of Case Closed. Go to Maheu Mechanical - who came the next day and had no problem installing my new hot water tank.
This company sucks. Case Closed.
This is a sample of this contractor's permits. Click here to access their complete permit history.
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Case Closed plumbing License info
Verified License
| License # | 8113187 |
| Status | Active |
| State | Michigan |
| Type | Plumbing |
- BuildZoom verified this license was active as of June 2025.
Verify this license's status for Case Closed plumbing at the Michigan Department of Licensing & Regulatory Affairs.
This is a sample of licensing data; click here to access a complete history.
Verified License
| License # | 8004698 |
| Status | Active |
| State | Michigan |
| Type | Plumbing Contractor |
- BuildZoom verified this license was active as of June 2025.
Verify this license's status for Case Closed plumbing at the Michigan Department of Licensing & Regulatory Affairs.
This is a sample of licensing data; click here to access a complete history.
Verified License
| License # | 8113187 |
| Status | Active |
| State | Michigan |
| Type | Plumbing |
- BuildZoom has not verified this license since October, 2024.
Verify this license's status for Case Closed plumbing at the Michigan Department of Licensing & Regulatory Affairs.
This is a sample of licensing data; click here to access a complete history.
Verified License
| License # | 8004698 |
| Status | Active |
| State | Michigan |
| Type | Plumbing Contractor |
- BuildZoom has not verified this license since October, 2024.
Verify this license's status for Case Closed plumbing at the Michigan Department of Licensing & Regulatory Affairs.
This is a sample of licensing data; click here to access a complete history.
License Not Required
| Status | Not Required |
- BuildZoom verified in April, 2021 that this contractor does not need a license to be a plumber in Michigan.
This is a sample of licensing data; click here to access a complete history.
Inactive License
| License # | LIC-210090 |
| Status | Inactive |
| City | Ann Arbor |
| Type | Contractor |
- According to the The City of Ann Arbor, MI, the status of this license was at one point cancelled. However, this information may have changed. If this is your business, please update your license status.
Check this license's status for Case Closed plumbing at the The City of Ann Arbor, MI.
This is a sample of licensing data; click here to access a complete history.
Inactive License
| License # | LIC-210091 |
| Status | Inactive |
| City | Ann Arbor |
| Type | Contractor |
- According to the The City of Ann Arbor, MI, the status of this license was at one point cancelled. However, this information may have changed. If this is your business, please update your license status.
Check this license's status for Case Closed plumbing at the The City of Ann Arbor, MI.
This is a sample of licensing data; click here to access a complete history.
Inactive License
| License # | CONT-216100 |
| Status | Inactive |
| City | Ann Arbor |
| Type | Contractor |
- According to the The City of Ann Arbor, MI, the status of this license was at one point cancelled. However, this information may have changed. If this is your business, please update your license status.
Check this license's status for Case Closed plumbing at the The City of Ann Arbor, MI.
This is a sample of licensing data; click here to access a complete history.
106
BuildZoom Score
916
Permits
- Building permit records show that Case Closed plumbing has worked on 916 permitted projects.
I was really hoping to write a nice review but unfortunately I had a less than positive experience with Carl. At first he was polite and professional but soon after the job was performed he was rude and disrespectful when I had an issue within a few months. I was hoping he would make things right. At first he agreed to making things right but then he never did. I followed up with him many times but he kept dodging me. Carl responded eventually saying that this wasn't his problem and that he also never did work for me. He installed my hot water tank. Apparently once he is paid he's not worried about customer service. Shame on him and this company!