Chronick Renovations

The contractor abandoned a new double garage building project after getting paid for the project and left the work unfinished. Neither Chad Chronick, the business owner, nor Tina Costa, the project manager, responded to repeat voice messages, text messages, or e-mails inquiring about the project. The contractor diverted orders for new garage doors that were already paid for, from delivery to my home where the garage is being built, to his own home. He also did not deliver specially ordered and paid for specialty roof tiles for the mansard. The garage roof is incomplete and prone to damage by the weather. Some of the critical work performed was shoddy and of questionable quality. Several items in the unfinished garage construction require reworking. One item in the garage construction illustrates the type of sub-standard work that this contractor performs. He installed a defective support column in the middle of the garage that compromises the structural integrity of the building. The column was not a part of the design as the contractor did not use the required steel beam for roof support nor did he use proper roof trusses. Thus adequate support for the roof required modification in the design. He had to install the column in the middle of a double garage to support the roof properly. The owner was not informed of this major change in garage construction. The contractor is dishonest. He is also incompetent and unprofessional. I have full documentation of the problems encountered with this contractor. DO NOT CONTRACT WITH CHAD CHRONICK OR CHRONICK RENOVATIONS FOR ANY PROJECT. THE CONTRACTOR IS NOT ONLY UNRELIABLE AND PERFORMS SUBSTANDARD WORK, BUT WITH THE PROJECT MANAGER TINA COSTA, MANIPULATES CREATION AND PADDING OF ADDITIONAL WORK ORDERS ONCE THE PROJECT HAS STARTED. BEWARE OF THIS CONTRACTOR.

My wife and I were in need of a major kitchen remodel and were referred to Chad (CL Renovations) by a friend. After discussing what we wanted with multiple contractors, Chad was the only one to come in at a price similar to our estimate and say "Yes we can do that and sure we can use the materials you'd like". The agreement to use what we wanted was what really meant the most to us. My wife and are not too fond of stuff you can get off the shelf at the local hardware store and Chad understood this, the fact that we wanted something different, and was willing to work with a the fact that everything might not always be there b/c it is in transit.
About the job: When I say major kitchen remodel I mean MAJOR. My wife and I live in a 1,800sqft ranch. We wanted to turn the kitchen, formal dining room, living, and front entry way into one giant entertaining room. On top of that, we wanted to flip the kitchen and dining room since the dining room was a bigger space. This involved tearing down 4 walls, 3 of which were load bearing and moving all plumbing (gas and water). Chad and his crew, removed the walls, installed structural beams to hold the weight, installed new cabinets, sealed up the old single back door, cut and installed a new back French door, 2 additional windows, new appliances, cabinets, granite, a 24sqft island, recessed lighting, pendant lights, painted, insulated, installed sliding hardware for a barn door in a closet, new hardwood floors throughout the entire house, crown molding, new hallway lights. But it was some of the small things and communication that made the difference. Chad recommended adding a second set of recessed lights by our new dining area, made a huge difference, he recommended an Italian glass tile for a back splash, helped bring everything together and is absolutely gorgeous, he went out of his way to skim the old plaster walls with mud to make them all smooth and match the drywall that was replaced in the kitchen and did the same thing throughout the entire house to ceilings to really make it look like it has always been one living space. It’s just absolutely amazing.
One last note. About 3 weeks into the job, mother nature decided to be a jerk and rip down our back awning and some of our gutters. I called the insurance company and they sent out the adjuster. Chad was able to convey what had happened, the extent of the damage, and provide the adjuster a quote on what it would take to fix it all on the spot. By the time I got home for work the next day, everything was settled and the mess was cleaned up. Living through a whole house renovation is incredibly tough and this was an extra stress that I didn’t really need. The extra help really just made a bad situation easier.
A year later our kitchen still looks spectacular. There was a bit of adjustment that was needed in the floor by the back door. Since it was installed in the winter, and expanded through the summer, it needed to be trimmed down b/c of the swelling. Chad came back out and corrected it in an afternoon no problem.
We ended up re-hiring Chad and his crew to totally replace the back porch and awning that had been destroyed in the storm with a massive 10x20 deck with a peaked covered pergola and a patio with some of the most amazing concrete work mixing traditional cement and exposed aggregate.
Currently the guys are working on a small job running new electric for a hot tub and we are planning on having them back to remodel our basement bathroom this spring and the upstairs basement next year.