Clearview Homes

In summary: The most disappointing building experience I could imagine.

Recommendations: Avoid this company at all cost; and if you are already working with them, make sure you hire a really good knowledgeable inspector or preferably a civil engineer to oversee the entire project.

Our story: We worked with Terri during the early information sessions, she walked us through their model home, showed us some projects in progress and she was super helpful until the moment we signed. After that she treated us like garbage, ignored our requests and questions and completely switched her demeanor and to every issue we brought up she would just say that we would lose our deposit money and they could cancel the transaction if needed. Be ready to be lied over and over, expect contradictions and excuses and to be gaslighted by this person. Any customizations or changes? expect to pay 2 to 4 times the actual price and dont expect them to refund anything they would not need to use, every upgrade is full price on top of the original price without discounting the base price materials.

As of the construction process, they lack the most minimal project management process, they have no clue on when their sub contractors or the material will show up, they never order the materials when you do the selections and if they cant find the material you ordered a couple days before they have to install it they will force you to choose what they have in hand or pay the difference to buy from another supplier.

As of the level of craftmanship applied to the construction and finishing process, they just use the bottom of the barrel type of contractors or whoever is available. I'm not exaggerating but I'm sure anyone could do a better job renting the tools and DIYing the projects, expect anything from uneven tiles, crooked kitchen counters, huge humps and valleys on your flooring, uneven paint, electrical installation not up to code, leaky roofs, broken basement slabs, porch concrete and falling apart just weeks after closing, etc.

Sadly this company merely hires the contractors but wont supervise any of their work or final product, and the "project manager" or "construction supervisors" will try to tell that this the expected level of work and quality for a house like this. And good luck getting them to do any warranty work after closing!

You may think that this is just a bad luck experience but if you want to experience it first hand and get more opinions, feel free to come to the Eagle Ridge development on a weekend and ask anyone you see outside about their experience with Clearview. On the bright side, all the neighbors bond and break the ice right away sharing the experience they had with this company.

EXTREME nepotism in this company. On this page there is a review from Kelly (owners wife) and Terri (sales manager) owners wife works in the office and handles most all final walk throughs. Terris husband granite company does the installing of the granite. DO NOT! I repeat, DO NOT! Build with Clearview homes. My husband and I signed our purchase agreement in February of 2021. At this time we were told by not only CV, but their preferred mortgage lender that once they broke ground, their timing was nearly 6 months to the T. While I understand Covid delays, the communication during our build was absolutely horrendous. From the time we signed, and renderings were sent for us to approve before sending to the city, they were sent and said "please approve these" with no instructions as to what they were for, or what we should be exactly looking at. My husband signed, and a day later I said "hold on a minute, there are a lot of mistakes on here" We built a Rockford with a corner fireplace. On our renderings, the fireplace was centered in the room, with a full porch as well (both things we did not ask or pay for) when we brought this up, we were told we would need to pay $750 because it had already been submitted to the city. Thankfully we hired a realtor prior to signing and they went to bat for us. It was very clear on our PA, our renderings were in fact wrong. Once this was corrected, we asked many many times when ground would be broken on our house. They had "no idea" it wasnt until June. During this process any questions we had were met with rudeness, followed by a snarky smiley face. During the build process, they tell you that you are "not allowed" to walk in your home, unless a visit is scheduled. Well, we visited every week, and good thing we did because many many many mistakes were made. Our butlers pantry wall was framed too short, so our counters stick out over the edge, Once our house was framed and a roof was on, we found a huge dip in the roof, how that got through, framing, sheathing, roofing, and not a single person thought "this doesnt look okay" is beyond me. At this same time we noticed they bricked an entire portion of our home that was supposed to be stone. When we brought it up, they again threw it back on us, and tried to get us to pay to not only remove the brick, but to upgrade to stone. While visiting the site one afternoon, we noticed a neighboring house had finished being sided, and had white siding. I said to my husband "I dont remember white being an option, was it an upgrade" He didnt recall either. When I called Terri and asked I was told "We dont give homeowners the option of white unless they specifically ask because the builder doesnt like it" Well thats great he is the one making decision on the house I am paying for. Because of this, we changed our siding color (not to white) and when I said to Terri "so sorry I am being that person" She said to my face "yea you are, its kind of annoying" from here it was delay after delay after delay. We were told cabinets were back ordered by months and then they magically came in 3 weeks early. We sold our home based on timing told to us by clearview, and asked for occupancy based on this. We did not receive a closing date until November, for end of January. When it finally came time for our garage doors to be installed, which we paid to be upgraded, they installed the wrong color. Again, how someone opened the box, assembled them, and put them on our house and didnt realize they were wrong is beyond me. We still do not have the correct doors (almost May). Leading up to closing and doing walkthroughs with CV, we found many many many issues. Crooked & chips tiles, different color grout, tub edges falling because it hadn't been properly secured. Where the AC comes out of the house, they very messily was cut too large and filled in with silicone. When asked if they would fix it, they just threw cement over it. Our screens were dented and scratched, the frame around a window was broken, there were missing shingles and shingles not well secured. The soffit trim pieces were cut too short exposing wood, a great area for critters to get into. Our electrical outlet near the front door was not outdoor rated. There were many more issues, we are so glad we hired a private inspector. Worst craftsmanship ever

One of the worst life experiences to date. We put in a half million into what was supposed to be our dream home, and the contractors were sloppy from start to finish! No accountability, very little communication, and a huge pain to get anything fixed. The bottom line is that nothing was done correctly to start with; every error should NEVER have happened—pure laziness! Our windows were crooked, no joke, our basement steps were cracked, some of our brick was the wrong color, they put in wrong selections for our door knobs, our sliding glass door was cracked because a carpenter accidentally let it fall, etc etc. We checked up on the progress every week only to find endless amounts of trash and filth, one of the contractors even took a huge diarrhea dump in our bathroom the week before closing! Completely unsanitary!!! When we called every one of these details to Clearview’s attention, the salesperson Chuck did nothing to help whatsoever. The foreman, Tyler, did his best but could not manage his shady contractors because he’s just in charge of too many homes over too wide a distance. In fact, Clearview charges $250 for any change request at any point in the construction process, even if their team made the selection error! This happened to us with the granite, the windows, and the freaking door knobs. We had to hunt down the owner’s phone number — he keeps it unlisted — to let him know all of these issues and he was like, “I guess you just don’t know what you want, do you?” Never, ever again.

Building a Clearview home is NOT anything I would reccomend. We closed in Holly MI, Dec 2017 and I have had numerous non-cosmetic issues since taking possesion. One of the biggest issues we have is the concrete. There are several cracks in the patio which clearview states are stress fractures and refuses to address. These are cracks that go completely through the corners of the patio. Same with the driveway and patio sidewalk. When I brought up a code violation regarding the sidewalk, their fix was to drill half dollar size holes in the slabs and fill them with some type of foam to raise it to the appropriate height. However, there are still noticeable and unsightly cracks where the sidewalk has snapped in several locations. And the addition of these gaudy holes where the cheap, quick fix was attempted. We upgraded to a level 3 carpet and pad and already within 8 months can feel the tack strips under our feet when walking on it. The carpet is nearly completely matted down. A down grade in my opinion. The large window above our entry has collapsed glass and even after 4 attempts has not been corrected. We made 3 scheduled appointments and all 3, they waited til day of to call and let us know they had not received the correct glass. The 4th time they showed up with the incorrect size window. Get it together already! While there have been some issues that have been addressed and fixed the work is done with extreme poor quality! Wish there were somewhere I could post pictures along with this review. If you are considering Clearview, Please do yourself a favor and find another builder!

would NOT recommend this builder! One day after signing, I discovered that I qualified for a VA loan. After several months of trying to get a modified contract, I was unable to get one although they kept promising to do one. The VA mortgage agent could never get a response. We were supposed to  meet the building supervisor before construction, but the basement was poured before then which was 3 1/2 months later. We signed in August and framing didn't start till mid January. Because it was so late to get started, the gas and electric to the house couldn't be dug any deaper than 2 ft. Don't dare dig a hole for a bush or tree as you will cut into the gas and electric lines! Then their sales agent quit. When we complained about the slow progress, we were given a timetable, so we put our house up for sale. The foundation was never protected from the elements. The brick was put up in freezing weather without a plastic weather protection during curing. One of the stanchions for the support beams was placed at the middle of the basement stairs entrance and had to be moved. It was knocked down by a sledge hammer and moved over. The stairs had to be partially cut out because the furnace ducts couldn't get by. The thermal barrier Panels in the attic by fireplace were put up after being saturated with snow and mud. Then Eric demanded an April closing and more money after being told by the sales agent we didn't have to. He wouldn't hold off and we hadn't got an offer yet. So we had to back out and lose our $7500 deposit. This has been The House From Hell!