Code Red Roofers

BEWARE!! THE WARNING IS IN THEIR NAME "RED" FLAG!!! IT TOOK THEM ALMOST A YEAR TO FINISH BUT IN THE END WAS A COMPLETE NIGHTMARE AS I BABYSAT THIS COMPANY FOR EVERYTHING! THE ONLY WORKERS HERE WERE "CHEAP LABORERS" AND THEY BROKE TRUSSES ON THE WEST END OF OUR BUILDING NOT INFORMING US AND TRIED TO "COVER UP". THE SOFFIT BELOW THAT FELL AFTERWARDS AND THEY SAID AS 1 OF THE DOZENS OF LIES/EXCUSES THAT IT WAS ROTTEN WOOD. WE GOT FIXED ON OUR DIME, AND NO ROTTEN WOOD WHATSOEVER. ITS FROM THE BROKEN TRUSSES ABOVE THE SOFFIT!! SO WE WERE LEFT WITH A BENT ROOF & SLANTED SOFFIT. THEY REFUSE TO TAKE RESPONSIBILITY DESPITE US HAVING NO DAMAGE IN THAT AREA B4HAND AND NO ONE ELSE WAS UP ON OUR ROOF. I COULD FILL A BOOK WITH THEIR MISTAKES BUT WE ARE SUING THEM. I WROTE TO BBB 1ST TO RESOLVE AND THEY SHUT THEIR BBB ACCOUNT DOWN AFTER MY COMPLAINT. THAT TELLS ME ALL I NEED TO KNOW. THEY SEEM TO HAVE THE SAME PROBLEM WITH OTHERS THROUGH THE YEARS. I CALL THEM "BOZO ROOFERS". I HAVE NEVER WRITTEN A COMPLAINT AGAINST ANY COMPANY EVER, BUT THAT'S HOW BAD THEY ARE.

I had my metal roof installed by Code Red Roofers 3 years ago. My contract says they guarantee their roof for 10 years. We noticed on June 4th 2020 the roof was leaking into our master bathroom around the exhaust fan. I contacted them immediately and was told to fill out a leak report and email it back to them. I did this on June 5th 2020. I have called and emailed with no response to the leak. The roof leak is getting worse and still after a month no one has been out to fix it. I'm sad to leave a poor review, but as a business owner myself I believe this is bad customer service and people have the right to know before trusting a company with a very expensive job.

Code red was my fourth quote for my new roof. They're the only ones that actually sent a Salesman out to talk to me about my new roof. All the other companies only sent me an e-mail. My salesman, Matt, was awesome! He came out to explain to me what needs to be done and hung out for about an hour and a half. Once we reach the price he came out with the contract we went over it and he fixed everything I didn't like about it. The price is extremely reasonable, the work started and was finished when they said it was going to be. There was a few problems, and when they arose there were extremely punctual about getting them fixed to my liking. From my salesman, to my project manager Johan, to the operations manager Jeff the entire company was awesome to work with. The end result was a great roof and im glad i went with them! I will be using them again if I need to in the future and would recommend them to anyone I know.

Stay away, hired to repair a roof that they had installed, couldn't do it, tried twice. Left rotten boards in place and tarred over them. They never heard of flashing and think a cricket is a bug. Horrendous.

YES! The company did an extraordinary job on our roof!! The job was perfectly done with knowledgeably roofing staff. Neighbors claim that ours is the best looking roof of all the new roofs in our subdivision!!
I would highly recommend them to anyone.

Our experience has been awful. We signed and paid a deposit in February 2018 for a roof we were told would be done end of May, 120 days. They never called or returned a call until early June. Tore the roof off late June and noting but lies since.
First it was the tile crew is two weeks behind. Late July we were told August 16. On August 16 we were told late September. It is mid-October and no sign of any progress.
Gutters have been off since late June most of landscaping around house has been destroyed by the rain off the roof.
Our HOA is questioning why the roof has been off for four months.
Nine months, four "project managers", one "operations manager" never the same person twice. Horrible service, very dishonest people. Stay Away from Code Red Roofers.