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• By Heather M.

  October 21, 2023

  My review is mixed. This company did what appears to be a beautiful job replacing our roof but shortly after it was done we discovered a few problems. My husband needed to go up into our attic. While up there he realized that the fascia board was bare because there were cracks that allowed light into the attic. We had paid extra for drip edge so everything should have been covered and no light should have been able to get through. Due to the cracks we had a wasp nest in our attic (thankfully he was able to quickly take care of this problem). Upon further evaluation we found a dent in one of our gutters and that one of our vents was not properly positioned to the roof fixture. We called the company and they came out to evaluate. They fixed our vent and they offered to cover the fascia board. We were grateful they were willing to do this since they made a mistake by not letting us know about the exposed boards and inability for the drip edge to reach the gutters. However, when they came to cover the boards the material they used was improperly cut, they left nails halfway driven in and tapped over to the side, screws were left loose on our gutter, and there was now a gash and a hole in a part of the gutters. The dent was also still present from when the roof project was complete. The owner came out to review the damage with my husband. He did tighten the loose screws on the gutter. He relayed that he could not believe that the gutter damage was from his employee. We informed him that our gutters were just installed within the last year and that my husband had looked at them prior to the employee coming out to put up the material but he dismissed those facts. He insisted that since covering the fascia board was not part of original roof project that it was a sufficient job even with the prior mentioned damage. I stated that I expected good quality even though this was not part of our original roof project as they are supposedly a professional company. The company websites notes they not only do roof projects but gutters and siding. I told him that I expected they would have brought up the fascia board issue during the roof replacement even though it was not a technical part of the project. He informed me that he does not want to "upsell" customers. I advised him that protecting my home is not upselling and that he should address this with customers in the future. Unfortunately, we will not be comfortable using them again if their perspective is that a job of poor quality that causes damage is sufficient because it was not part of the original project they were paid to complete. If you choose to use them I would suggest taking detailed pictures beforehand and checking the work. We are currently happy with our new roof and are hoping that our roof is well installed but that is yet to be seen. Sadly, our gutters and fascia board will need to be redone.

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• Anonymous

  February 12, 2012

  Quality work at an affordable price.