David's Same Day Service

Value
Changing rating from 5 to 1 star. David talks a good game but falls very short on accurate work and follow through. Replaced A/C and told that my "entire" unit was being replaced. The entire system was not replaced. David reached out to me to offer a "deal" on replacing all of my vents under my home. The charge was $2800.00. The technicians only replaced a small part of the vents and used the incorrect equipment. I brought this to Davids attention and he wanted me to send him pictures. The issue with this is that David changes phones frequently and I cannot reach him.

His team came out to do the yearly inspection and told me "you have to replace your vents" when I tell them this was done the technician looked very confused. This is because the job I paid for was not done. I was taking care of my elderly father while trying to work from home and trusted the work to get done and it was not.

On this visit Im told that I need a new energy efficient blower motor that cost $1300.00. The team comes out, takes the blower motor out, washes it with a water hose and then tries to put the old one back in. When I explain it should be a new one, the technician says "David said clean only". I call David and he then calls the technician back. They leave come back with an open box, put in the new blower and try to leave when the system did not work. I had to ask them to stay and fix it. It was clear that the technicians did not know what they were doing.

David Nieves is an excellent salesman and is good at convincing you to buy services that are not completed properly. In summary, Im out about $8000.00 and can only hope that the system keeps working. Promised a new thermostat that was not delivered on four separate occasions. Do not do business with this company or individual.

BEWARE: It's not easy to look for an honest AC/HVAC professional. If that is why you're here, skip this guy and keep looking! We reached out to David's Same Day Service on 10/19/20. and was excited when he sent a representative (Mike) on 10/20/20. He gave us two quotes, one to replace our air ducts and furnace, and a second quote for just the air duct replacement, with new UV lights and filter system. Due to our budget, we took the later quote. He also promised free AC inspection and leak check, replace any missing freon, new vents, a guarantee of VIP service with routine maintenance checks/service for 15 years, and a warranty on his labor, parts, and even for my AC unit which had been installed by another company, and all with a promise of "be there in an hour from your first call". Boy, was he a sweet talking salesman. However, this is not at all the service we have received. What we received, is nothing more than the workings of a sneaky snake in the grass.

To begin, we were not ready to start that day, but we were told to give a $1000 deposit to secure the price of the quote. We negotiate a lower deposit of $500, and we would pay $200 more at the end of service. When we were ready to start the work, David or Mike were nowhere to be found. It took over a week of calling, and leaving messages asking for either our deposit back, or the service to be done. It was not until we started demanding our deposit, that he sent someone to do the work. The person he sent was not even David, but another company he had contracted to complete the work. Mind you, this company knew nothing of the promises David made, and came only to install the new air ducts and UV lights (which don't currently work due to missing parts).

That was two weeks ago! When the contractor finished the work, David's people came to inspect and realized there was a part missing, and stated that they would return within 3-4 days to finish. He did not arrive! We gave him 7 more days of no call, no show and we started calling again. When we finally reached him, he promised he would be by "on Monday", mind you, that was to be LAST Monday (11/16), but he did not come, nor did he call. We called him today, and he stated he had a family emergency. As we are family people as well, we understood. However, a PROFESSIONAL knows that in those situations, you make the courtesy call to your client, and reschedule. That is not what David does! At this point, all we wanted to know is what piece was missing, and find someone else to finish the job. Of course, David doesn't care after all, and he has already been fully paid for the work. So if you do pick this guy (which you'd be wise not to), make sure you keep your communications documented, and don't pay until you know ALL the work is done. Because you probably won't see him again. Same with deposits, just don't give this man a penny until he has done your work.

We now know what piece is missing, not from David, but by reaching out to the contractor he hired for our work (this is a completely separate company which we've found to be very professional).

At this point, we have hired someone else to finish the work. Unfortunately, at an additional cost that we should ever have had to pay.

In summary, if you want a hell of salesman who will promise you the world, and deliver nothing, who will take your money, hire other people to do his work, never return your calls, never show up for the work, never keep his promises, and is less reliable than a weather report, you found your guy!!!!

We are highly disappointed that we fell for his shady business dealings. However, we hope that you will hear our warning, and save yourself from similar regret. Afterall, no one wants to pay more to hire someone to finish a job someone else started.