Dawn Development

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• By Catie F.

  October 11, 2023

  I bought a house built by them and had contracted them for home warranty on a new build

  $800,000

  Dawn Development is abusive to homeowners. Repeatedly, Dawn Development and specifically Ty Mumford (owner) operates his warranty business with threats to not complete already scheduled work, harasses homeowners with rude/gaslighting language, fails to complete projects agreed to be fixed, goes unresponsive for months as delay tactic, & generally uses gaslighting to weaponize his contracted services against homeowners in any conflict (big or small), vs operating a clean business. If you're up for a fight to get anything completely normal addressed, even if it takes 10 months, RUN VERY FAR AWAY from Dawn Development and Ty Mumford.

  Ty operates in an emotionally immature, impulsive fashion. He cannot resolve any sort of conflict, big or small, without asserting control over you and inferring that you are stupid. His crew makes obvious and careless mistakes in their builds, and then he will refuse to fix them. Holding him accountable for bad, lazy, or malfunctioning work will get you nothing but threats. If you stand up for yourself at all, in a way a normal customer would in any sort of customer-to-vendor situation, he will stop responding, and/or eventually discontinue service covered under a year-long warranty months before that warranty is up.

  If you are a woman, don't bother. This company is ripe with sexism. Focus your energy and give your money to those who conduct business fairly and equitably, and understand the value of customer satisfaction.

  All in all, my experience has been so bad and so offensive that I now feel compelled to shout from the rooftops for homeowners to buy from other development companies. Your mental health depends on it.

  And regarding the good review on this page for a pool install-- consider the cost of that project. Homeowners under warranty don't have a prayer, when the warranty on a new build is there to protect the home buyer.

  DO NOT BUY A HOUSE BUILT BY DAWN DEVELOPMENT.

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• By Adam S.

  February 21, 2022

  pool install

  $120,000

  We signed up to build our pool with Ty and Dawn Construction (River Pools distributor) after getting quotes from several other installers.

  We can’t recommend Ty strongly enough. During the quote process, Ty was honest, transparent, and efficient. He offered recommendations on everything from coping to pool cover color. He was informative and understanding. He walked us through options and even steered us away from some more expensive options that would have probably given him a better margin, but that he didn’t think were a good fit for us.

  We are also building a house, and Ty has been patient and proactive in communicating with the builder and working through issues. He has beat every schedule he has given us so far. He is an excellent communicator - clear, concise, and responsive.

  We are still mid-process, and will update this review once the pool is installed ~late spring 2022. However, based on the first half the experience has been fantastic!

• By Scott C.

  June 15, 2021

  Dawn Development has to be the worst company I've ever come across for managing new build warranties. To start they are allergic to doing any work whatsoever, they will reach back out to your legitimate claim and try to delegitimize it and tell you that the issue either isn't covered or that your warranty is voided by getting second opinions of shoddy work because you can't trust their subs. Even though I had a lawyer review their warranty and inform me my claims were legitimate. Next step is legal action if they don't get their asses in gear in fix our issues (Which are numerous).

• By Mei A.

  February 22, 2021

  Purchased a townhome from this builder

  This builder is terrible. I closed on my property end of October 2020, it is now Feb 2021. Since closing, I have had electrical issues (dryer tripped breaker every time it was used), fire alarms that arbitrarily go off (all have since needed to be replaced), 2 of my builder installed appliances needed fixing (freezer installed without a seal and microwave door was broken), and most recently the pex tubing in my water heater froze. The water heater is installed in a closet on the entry level, which would be fine if there was adequate heating, but there isn't. I am still waiting for a fix on this, but for now, I am out the cost of a space heater with a thermostat on it in order to keep my water heater from freezing. There were literal icicles formed on the personal items in my closet from where the water leaking out of the water heater when it froze. Icicles in my INDOOR closet!