Disbrow Builders Reviews
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By Colleen R.November 21, 2020Kitchen model, flooring, flood damage repairs$30,000
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By Paul N.October 19, 2020Windows, siding, roof and concrete$30,000Read more
Contracted to have siding, roof and windows replaced. Was told this job would be the 100% focus of him & his helpers when presented with our contract to sign. Stated that he scheduled jobs by signed contract date July 2019. He was getting ready to sign a big job in Blackwood New Jersey. So we signed to get on schedule ahead of this job. Shortly after our project began he began taking on more jobs and leaving helpers to do our job. These unskilled laborers installed a lot of our siding & soffit. Approximately 15 out of 20 windows still have not been provided. Windows installed are not completed. Newly installed roof has had 5 leaks. Repairs are not 100% complete for leaks. Siding needs repairs. It is loose and falling off. Attic vents were never installed just covered. Capping and gutters are not completed. We added at time of contract a porch that still needs to be completed so it can pass final inspection. Paid for transfer switch to run home on generator. Stated through verbal & text would install free of charge due to delayed start of our job. Still has not provided actual switch. Has provided 2 pieces to go along with it but not actual switch. Windows & Transfer switch have been falsified numerous times. He provided receipt for transfer switch and then when questioned about pickup said he had cancelled & ordered through another supplier but that switch was paid for. Provided an invoice for reimbursement & we paid on something he never actually picked up or paid for. When questioned provided us with pictures of new switch. After numerous texts finally admitted he never actually ordered or paid. In regards to windows has provided screen shots to show that there was an order. After we looked more closely at the documents we realized one was from a job from seven years 10/18/13 and had nothing to do with our job. There are numerous texts stating they had been ordered and paid multiple times (not true). Originally told us window order was paid in full. Over time the story changed & he said half the balance was paid. As he came up with reasons he could not pay remaining balance we called the supplier on the original order to see if we could pay the remaining balance (even though we had already paid in full for the windows) just to get the windows at our home. The supplier looked into it and checked with a salesperson who called him because he could not find order. The supplier called me back and apologized & said he had a feeling he knew what was going on but that when the salesman called Michael, Michael said that the order was through Bill Wahl Supply, however Michael said he looked into it and is saying the order was cancelled for nonpayment. At a later time He then told us he got approved for credit and he placed an order for approximately $2000 worth of windows. We later found out this was not true. He has sent pictures showing himself at the supply house picking up windows. This was not true. Told us he picked some up & was storing them in a family members shed. This was not true. August 2020 he said he picked up 2 windows (wasn't true.). Approximately a week later he said he paid cash for 5 windows, he had the receipt, they just needed to be picked up. This was not true. Fall 2019 He had too many jobs going on. It was beginning to become difficult to get any progress made on our project. We were asked along the way if he could take a couple weeks from our job to complete other jobs he was working on. This would allow him to regain his focus & complete the work on our job. First time he did this he agreed to cut our remaining balance of approximately $3000 in half. Then around December he came to us. He had taken on a bigger job. We were still not getting any work out of him. This job was the Blackwood NJ job we signed to get in front of. If we would agree to this further delay he would wipe out the remaining $1500. He even signed a paper stating his estimated return to our job would be the week of January 13th 2020. The understanding we reached was we would be the focus until the job was completed. Status on the windows we have been promised through multiple jobs he has done and multiple checks he has received through income tax, pandemic assistance and other small business assistance he qualified for. We still are waiting. This job was not delayed due to the pandemic, as he was working at other jobs during that time, just not here. We would also like to state we had a cement patio poured in our backyard. We supplied materials & he charged us $500 labor as a discount because of all we had given him in work. There are waves that are very visible when it rains. A section that floods so badly birds can bath in it.
We sent a 10 day demand letter that expired June 10, 2020. At that point he presented us with a 3 week schedule of how he could fund the materials & do the work to complete the job within 3 weeks. Still trying to get him to show up and finish and supply windows and switch as 10/19/20. -
By Pat F.June 26, 2020SIDING,8 WINDOWS,SHUTTERS,RAIN GUTTERS,DOWN SPOUTS,LEAF GUARDS, PAVERS, BRICK ON FOUNDATION,FENCE IN
HIRED DISBROW BUILDERS IN 2018 THEY CAME HIGHLY RECOMMENDED AND THEY WERE GOOD. IN 2019 I GAME THEM MORE PROJECTS TO DO BUT THEY STARTED SLACKING OFF. I DID PAY THEM IN ADVANCE AND IN FULL. HAD TO CALL THEM EVERY DAY TO SEE IF COMING. THEY WOULD SAY YES BUT ALOT OF TIMES IT WAS A NO SHOW NO CALL. I WOULD CALL THAT DAY TO SEE WHERE THEY WERE ALWAYS HAD AN EXCUSE. THEY ONLY WORKED 3/4 HOURS A DAY.
JOBS NOT COMPLETED:
SIDIING HALF DONE, 8 WINDOWS, SHUTTERS, RAIN GUTTERS, DOWN SPOUTS, LEAF GUARDS, RANGE HOOD FOR KITCHEN, PAVERS FOR SIDEWALK, BATHROOM HAD TO BE PAINTED, REMOVAL OF SHED REPLACE RAILING ON BACK DECK DO TO BEING DAMAGED WHEN PUT IN, STONE ON FOUNDATION, FENCE FOR BACK YARD. I FIRED THEM ON JUNE 13 DUE T0 MIKE DISBROW ADVISED HE WOULD COME AND TALK ABOUT MY CONCERNS BETWEEN NOON AND 4 PM ONCE AGAIN ANOTHER NO SHOW NO CALL. I JUST GOT FED UP WITH THE NO SHOWS AND NO CALLS THIS IS WHY I FIRED HIM.
ASKED SEVERAL TIMES FOR MY REFUND AND FOR HIM TO PICK UP HIS TOOLS AND AGAIN NO RESPONSE.
BE VERY CAREFUL WHEN DECIDING TO HIRE DISBROW BUILDERS.
THERE ARE SOME FLAWS IN THERE WORKMANSHIP -
By Tom R.August 1, 2014kitchen remodel$65,00030 daysFirst Class Contractor
Disbrow builders is a very professional company. They pay very close attention to detail and are very affordable. We enjoyed having Mike and his professional crew work on our house and are looking forward to having them back.
Took advantage of my stepdad after the loss of my mother. We had a flood to remediate and needed a kitchen remodel. Paint was left unfinished like a 3 year old did it, the backsplash has ugly gaps under the cabinets that are obvious, the trim was not completed, seams showing everywhere. The backsplash application is atrocious. The grout wasn’t cleaned up so the subway tile looks half assed and the tiles aren’t even level. Would NEVER recommend, EVER!