Ed Bennis Chimney Repairs

Do you work for this business? Unlock this free profile to update company info and see who's viewing your profile.

• By Marina O.

  October 23, 2019

  Chimney extension

  $350

  Called the Ed Bennis chimney repairs to check what is the estimate for a flue extension. Told them, that I got one estimate a couple of years ago, but decided not to do it that time. They called me back after they found the estimate and told me that the extension would cost around $350 and I said OK. I want to do it for this price. We schedule the day and time. They came, I let them in and went for work ( they work same time I work). They called me when they finished and left. I came home and found the invoice for 675$. When I read it through I understood that they did another work done (grounding and coating the chimney for additional 325$) because it was on the estimated from 2 years ago, even though I asked just the price for the extension this time and agreed to do the extension. I could do the inside chimney work myself for 10$, now I need to pay extra 325$ for work I didn’t ask for. I gave 2 stars because the work looks good, however not the same I agreed.

• By Mark D.

  September 13, 2016

  Chimney

  $250

  I made an appointment for 3:30 today. At 3:55 I called to see if there was a problem and if there was, why no one contacted me. I had to leave a message even though there were people in the office. I received a phone call from Mr. Ed Bennis himself, at first, I thought everything was going to be fine. I was wrong as Mr. Bennis went off on me, making excuses for why they were running late. He didn't even explain why there was not a courtesy call (as good business practices would dictate as well as the common courtesy). He went on to say and I quote, "I have been in business for 30 years without people like you" and hung up the phone. I was going to give this company my hard earned dollars and he said he doesn't deal with PEOPLE LIKE ME. He was rude, ignorant and I still don't know who people like me meant. I am your average, hard working 50+-year-old man who has worked all my life and myself or other customers do not deserve to be spoken to or grouped into some lower class of people Ed Bennis thinks I am. I called back and again Mr. Bennis didn't have the guts to even talk to me, however, I cancelled the job. Please be careful that you don't get Mr. Hyde instead of Dr. Jekyll. A very bad experience, so glad they didn't come out as I don't know what would happen. I am writing this so hopefully anyone isn't subjected to the insults, categorizing and hateful comments Ed Bennis uses when speaking to potential customers. A horrible as well as frightening experience.