Eddie Mac's Home Improvement

My wife and I hired Eddie Mac to do a complete bathroom demo and remodel back in April of 2017. We had a very hard time finding a contractor due to the medical needs of our son and we needed the job done with as little dust as possible due to his asthma. Eddie took on the job and hired a demo crew that specializes in clean demolition. Eddie also used heavy plastic to create a work zone that would keep all dust in and not let it seep into the house. Our son never coughed or had an asthma attack during the entire process. As for the work itself, we could not be more happy with how it turned out. His attention to detail is excellent. He does a great job with carpentry, painting, and tiling. He definitely has his opinions, but will let you bounce ideas off of him and he gives an honest answer. The only issue we had involved out counter top that was ordered through a local bath store. It came with the sink holes drilled off center rendering the granite useless. Eddie not only found us a place to get a superior replacement at a lesser price that only took a few days to complete, he talked to the bath store and got them to give us a full refund on an item that is non-refundable. Lastly, we also had him paint our kitchen and he replaced a rotting fascia board outside our house. The only issue we had related to the work involved the caulking between the tub and the tile. It cracked and allowed water to leak. I replaced it with new caulking myself and it has not been an issue. Eddie did not install that caulking, but a former assistant did. We both think there was an issue with the color-matched caulking that weakened it. I truly believe it was nothing that Eddie or his assistant did wrong, just bad luck. I highly recommend Eddie for your next bath remodel without hesitation.

I would not recommend this guy to even my worst enemy. He questioned every design aspect my husband and I chose and even went as far as making us lay out our tile because he didn't think our patterned tile would look good if there wasn't a border around it. He argued with me about putting white grout on the floor. And he got extremely defensive when my husband was asking why it went so far over the timeframe it was supposed to be finished. Mind you, we are still waiting on our shower door. He demanded in a text message to me we pay him the remainder of the payment or else he wouldn't fulfill his contractual obligations. He also told my husband he is going to take us to court and threatened to put a lien on our house when my husband said we would pay him the remainder once our bathroom is completed to the contract terms. The things that still needed to be completed per the contract when he threatened were the following:
-Counter top installed and sink plumbed
- Radiator hooked up
-Mirror, towel bars and toilet paper holdler
- Shower door; although he argues that the shower door is NOT part of the original contract, which is ludicrous

The things that were not done per the contract AFTER he received final payment were:

- Mirror, towel bars & toilet paper holder
- Shower door (again, me arguing that the shower door is part of customer supplied items mentioned in the contract)

We never refused to pay this guy, we always paid at the deadlines given per the contract. He just can't handle his customers, who pay a lot of money, asking him questions on why it's taking him so long. His tile work is sub par at best . When I pointed out flaws to him his response was "Well, I waterproofed the shower." Again, another defense when his work was questioned.

To add insult to injury, the subcontractors that did our plumbing are apparently not allowed to work on our other bathroom or accept any other job in our house. Be warned, this guy is a hot head with a temperament of a 3 year old.