Edwin S Wolf Home Renovations

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• By Mike W.

  November 26, 2019

  Bathroom Remodel

  $18,000

  We hired Ed's team for a relatively small (~80 sq ft) bathroom remodel. The project was estimated to take 3 - 4 weeks, and ultimately took 5 months - none of the delays were due to unexpected extra work required.

  Ed created delays regularly with poor planning in regards to ordering items, and scheduling his crew. We regularly asked Ed to order materials early and cleared our garage for storage to accommodate. Ed regularly told us items had been ordered, and on more than one occasion directly lied to us (he later admitted as much) regarding the status of an order, stating he had ordered it weeks before he had.

  Ultimately the quality of the work was sub-par in places. The end result included uneven floor/shower tiles and grout which is significantly cracking less than a month after the install. In some cases, multiple attempts were made to correct these simple issues, but they were never able to correct.

  To give credit where it's due, Ed's team were all courteous and professional. Joe and Karma in particular are great guys. Unfortunately Ed typically had them working multiple jobs concurrently and we did not get the attention or commitment to our job that Ed had initially promised. It seems that Ed does not have enough skilled laborers to manage the volume of work he's taking on.

  Additionally, Ed was regularly available by phone to answer our issues. In the end he acknowledged the repeated delays and waived his final payment. The gesture was appreciated, but simply covered the additional cost of boarding our dogs to allow his crew to work the additional days.

  We'd previously hired Ed to paint and replace carpet, which he handled quickly and effectively. However, on a bigger job I would highly discourage people from hiring Ed. If you like Ed and want to hire him, INSIST on a schedule at the beginning of the job. We asked for this consistently throughout the job, and Ed always deflected saying "I'll get that to you Friday", while never delivering.

  Ultimately, we've had the majority of our house remodeled over the last 5 years and this was the worst experience we've had with a contractor.

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