Empire Tile

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• By J M.

  January 28, 2019

  Basement/bathroom tile

  $5,800

  I do not recommend David Martinez. He does not do the work but hires workers. The workers are not the same daily. He DOES NOT oversee the work daily. He is not on time. When his workers were not neat and threw cut tiles into a crawl space they destroyed ceiling tiles that were being stored there. Mr. Martinez would not answer my calls or take responsibility.
  Do yourself a favor, do NOT hire Empire Tile. They are not neat, reliable, responsible or honorable.

• By ronald.bonomo

  November 21, 2016

  Several years ago I hired Empire Tile Inc.40 Shelby Rd, East North install Italian Porcelain Tile in my kitchen.
  The lead installer (Charlie) did a terrible job mainly because he and his worker installed it during a thunderstorm and the high humidity resulted in the tiles not setting to the floor properly. The whole floor should have been reinstalled. Owner Dave Martinez fired Charlie and said that he would give us a lifetime warranty. He said it verbally and not in writing. He said he would repair and reinstall any tile that comes loose in the future.
  He knew that this was going to be a life long problem but didn't reinstall a new floor. He only came over once to reinstall loose tiles. I have been trying to call him again but he refuses to answer the phone and return my wife's messages. When he finally answered the phone he came over and said there is nothing wrong with the floor. When questioned why the tiles makes a noise when you step on it he said that's OK wood floors do the same thing. When my wife said how come my other ceramic tile floors which were installed before this one never make any noise he had no answer. In closing, I would never have a tile floor installed by Owner Dave Martinez of Empire Tile Inc. There are plenty of tile floor installers. Do some extensive research and pick one. Empire tile was recommended to me by Cancos Tile Corporation in East Northport. This is where I bought the tile. I should have never listened to them and did my own research. Dave Martinez knows a new floor should have been reinstalled a long time ago because of his installer Charlie's mistake. He refuses to install a new floor because he feels the floor is OK. I disagree!! So now we are stuck with an expensive tile floor in our kitchen that makes a noise when you step on it
  I'm considering reporting him to the BBB. Stay away from this company because they don't stand behind their work!!

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• By Sheryl B.

  September 8, 2013

  David martinez is a great contractor. Amazing tile work, great ideas, very professional very punctual. If he says he will be there at 8:00 AM- he is there at 8AM. He uses excellent subcontractors; people he has actually worked with for a long time, not people he just found cause they were cheap and available. Also very responsive to issues after the bulk of the work has been completed. I would definitely use David martinez again ( and I would say that about very few of the contractors I have used in the past). I would highly recommend him to friends and family!