Euro Design Remodel

Do you work for this business? Unlock this free profile to update company info and see who's viewing your profile.

• By Kevin W.

  March 20, 2022

  Bathroom remodel

  $20,000

  I’m going to do my best to be objective, here. I waited a couple weeks post-completion to leave this review to try to let my aggravation settle.

  Overall, the experience we had with our primary bathroom remodel was not good. The final product is OK for the price, but the process removed any reason for me to use this company in the future or recommend them to anyone.

  TL;DR:
  -was quoted 2 weeks. Job took 12.
  -2 shower leaks that required drywall work and ceiling work post completion.
  -entire house covered in construction dust due to not sealing off the work area. Worker cut tile and mixed mortar inside the house.
  -Foreman told us to submit cleaning bills, then left the company. Owner wouldn't pay.

  A neighbor used them months before us, with a great experience. That worker doesn't work for the company anymore. Maybe we just had a post-pandemic labor shortage issue.... but based on our experience I'd never recommend them.

  Full story below:

  This company charges labor, and requires the homeowner to procure the materials. Great. We worked with their design guy, who was excellent, and picked out all of our materials and fixtures. That’s about where the good times ended.

  They quoted us two weeks. They started ten days late. The demo wasn’t taped off well and our house was covered in dust. We hired a steaming company to clean the rugs and we had to deep clean everything due to the (no joke) layer of dust in almost every room of the house. I really wish I’d have been pushy about their taping off everything better. After the demo, the worker was cutting the tile inside the bathroom, so the dust never really quit.

  They finally finished at the six week mark. We asked a couple times for them to send help for our worker along the way, which they didn’t do. They were well aware that things were behind. The employee was very nice, but not ever on time and until the end, didn’t often put in full days.

  We paid in full at job completion as per the contract, but then discovered a leak the next morning. They came to fix it (and the ceiling below the bathroom) in a reasonable timeframe, only to have another leak in a couple days time. Had I known what we were about to deal with, I would have never paid them in full, because the compensation at the end of the project that we recouped was not enough.

  During one of the fixes, the employee scratched up the new bathroom shower hardware, so we had to order new stuff, which was “paid for” by the company in their refund check to us – but as I mentioned above, it hardly covered the trouble/damages.

  Long story short, the project finally finished twelve weeks after it started – for a medium sized primary bath. Shower, tile, vanity, fixtures. No tub. Two leaks. Scratched up hardware. We chose this company because our neighbors used them and loved them. Great work, fast. The guy who did their work? Not with the company any more. The guy who did our work? Not there anymore either. Our foreman? You guessed it. At the end of the job, the owner told us that he wasn’t responsible for anything that our foreman told us (which is crazy, in my mind) and wasn’t apologetic for the length of the job.

  Read more
• By Kelly

  September 29, 2021

  Bathroom remodels

  $15,000

  They were extremely sloppy and unprofessional with our bathroom remodels last year. Two of the three sinks they replaced are now leaking. The shower started leaking shortly after install, so they needed to remove the ceiling from our kitchen (below the leaking shower) to fix. We had another professional check the install of the second shower they replaced due to leaks. They cut out a hole in the wall for the medicine cabinet before measuring, which they had to re-cut since it did not fit with the bathroom cabinet and lighting. They dropped the bathroom tile down the stairs, breaking multiple tiles and then proceeded to tell us that we did not have enough tiles. They called out more Mondays than they worked and were weeks behind scheduled. They got paint all over the brand new bathroom sinks and fixtures and were just sloppy in general. Definitely do not recommend.