Exploring Flooring

I was extremely pleased with the whole process of having new carpet installed in my home by Exploring Flooring. The salesman, Tom, was very knowledgeable & helped guide us in our choice. The installers were friendly, fast & professional.

Wonderful service from beginning to end.
Helpful, knowledgeable and yet no pressuring.

Thank you Tom! The install guys were great. Very respectful to my home and needs. Thank you for coming out to the property in Yorkville.

We have worked with you guys in the past and when we needed new carpet - I knew this was the place to go. You always take great care of us. Thank you. So far you have helped us in Winfield, West Chicago, Wheaton and now Batavia.

I have used Exploring Flooring for my home and my church. Each time the assistance in selecting materials, scheduling, and install has been excellent. Dealing with Tom on most all of these purchases has been very easy. His input and guidance in the selection process makes this happen.

We love Exploring Flooring!
You guys always take care of us.
Quality installers too.
Always reliable.

Rob you were very helpful and answered every question completely. Tom did a fantastic job explaining a variety of options to us. It was a comfortable atmosphere. Very knowledgeable.

Tom and the installers were wonderful to work with. Tom was very prompt with our quote and install was sooner than expected. The installers were the nicest people I've had in my home. I was thrilled with this experience, which isn't always the case. I would recommend your company, Tom and your installers to anyone in need of flooring.

Rob and Tom were very courteous, helpful and prompt during the whole process. Installers were very good, especially the hard vinyl installer. He was way over expectations. Overall, we are pleased with the whole job. Love the floors, have 1 more room to go.

I love all the updates to my home. Exploring Flooring tiled my bathroom, floor, shower, backsplash in my kitchen and my entire first floor installed my hardwood flooring. Everything looks so good and exactly how I wanted it. All the different staff was knowledgeable, friendly and professional.

I write this as a thank you to the entire staff at Exploring Flooring. Staff was extremely helpful, helping us sort through the many different types of carpet types and colors. They truely made the task, as difficult as it was, easier to go through. The installation crew was fantastic, they worked hard and efficiently doing (4) bedrooms, (1) family rm, (1) office, steps and a hall - in a day and a half. The old carpet was pickup when they were finished. I highly recommend Exploring Flooring.

We have been a past customer and we returned to you after a disappointing response from another retailer. You acted with knowledge, experience and promptly throughout the process. We are very happy with the new flooring.

Love the carpet ! They made sure I got what I needed. Nice guys! Would highly recommend Exploring Flooring. Great from start to finish.

An excellent experience from start to finish.

Appreciated knowledgeable sales and customer service helping to select a great fit in our home.

The installation crew was fantastic. Very polite and considerate of our needs during the installation process.

They seemed to take great pride in their work resulting in a great finished hardwood floor.

-Great Selection
-Great Service
-Mat'l came in ahead of schedule
-Installation took place on schedule as promised
-Floor is Beautiful
Thank You!!

All aspects from selection to install were great. The installer (don't recall name but lived in Batavia) and his crew were wonderful to work with. Highly recommend!

We are so pleased with the entire process. Love our floors. Tom and installers were great. Will definitely recommend!

We took some samples home right as the lockdown began in March. Tom stayed in touch, even though the store was closed. We ordered as soon as we could and the installation was sooner than promised. Tom was great at keeping us in the loop throughout the whole process. The installation was clean and precise. Honestly, we could not have been more satisfied with the results! Many thanks!!

Tom was very helpful and easy to work with. The timing of our rug and installation was put on hold due to the pandemic but as soon as we called Tom, he was quick to get everything moving. The installation went as planned and the installers were efficient, helpful and courteous. I was very pleased with Toms help with choosing, ordering and delivery of the carpet and the crew that installed it.

Excellent show room with plenty of choices, styles, in carpet, various wood, vinyl planking. Friendly & expert sales force. Efficient work crew, kept promises on delivery & installation. We received pricing from Lumber Liquidators, Desitter & are very pleased with giving the order to Exploring Flooring.

We are thrilled with our experience with Exploring Flooring. Rob and Tom helped us make choices/decisions for our floors. Tom's estimate and measurements were easy. Joe and his installation team were amazing! I cannot say enough good things about them. Polite, friendly, professional and problem solvers - Joe did an incredible job. He also followed up with a small issue we encountered - both Rob and Joe immediately responded and addressed and corrected the issue. My husband was out of the country and I was beyond thankful for both of them to work together to make the adjustment. I've already recommend your team to several friends in our neighborhood and will definitely do so again. Thank you!!