Gho Homes

The entire process has been a nightmare. Starting with the first contractor telling us the “ house wouldn’t be perfect and we just had to accept it”. During the build they neglected to put flashing on the roof causing flooding and leaks that took them over a month, and numerous calls/emails, to address. We also noticed the AC wasn’t installed properly and the vents were in the wrong place. The new contractor told us we were “nit picking and to stay off his worksite”. We have had constant electrical problems and went weeks without electricity to the front half of the house because the vendor was useless and the company did nothing to assist. We continue to have electrical problems. The work done to the house in general was careless and makes me think they got their licenses out of a Cracker Jack box. The walls had caked on plaster, crooked outlets, uneven tiles, crooked doors, etc. During our walk through we found a large crack in the granite of the master bathroom which was simply covered up by using some form of grey polymer and installed even though it was damaged as if they expected us not to notice. We identified it at that time and were promised It would be replaced. By the 9 month mark, like many of our work orders, it still wasn’t fixed. When we contacted the project supervisor he told us it was too late to do anything as it had been nine months. Keep in mind we reported it immediately and our warranty was for 1 year. After notifying them of our intent to sue they finally agreed to fix this as well as the other remaining problems they had shown no previous intent to address. However, when replacing the countertop the company that came in to reinstall the mirrors damaged our bathroom and left it disgustingly messy. At this point, I can’t help wondering if this is some sick joke. How does a company come to repair damage and end up creating more. Given the state my home was left in I must assume they hired Motley Crew to complete this job. It has been over a week and they still have not responded to calls or emails regarding the damage. They still have not come to fix any other issues and continue to dodge calls and do not respond to emails except to occasionally say that they put in a work order which results in nothing. We have missed so many days of work due to having to be home to have the excessive amount of repairs completed that both my husband and I have put our careers at risk and have lost substantial amounts of money due to the missed work. Do not build with this company. They are not honest. They do not fulfill their promises. They do not provide the product they promise. And they do not take responsibility for their actions.