Home Enrich

Over the past year, we have engaged HomeEnrich and the owner, Chris Stevens, to help design and build a home remodel including an extension. We signed a contract in November 2023 and paid the initial deposit of $29K to fund the first contractual milestone: completion of engineering, blueprint creation and permits.

HomeEnrich initially came out in December 2023 to complete measurements for the engineering and blueprint creation, projecting a completion timeline of January 2024. We were finally contacted in March 2024 and discussed next steps as well as the lapse in communication from January 2024. At this time, we agreed to start over with the measurements process for engineering and blueprint creation in order to complete the deliverables we had already paid for. In May 2024, HomeEnrich came to our home to begin the process again with engineering measurements. After this meeting, we have reached out repeatedly for next steps and have received no response or acknowledgement from HomeEnrich. The engineering start date in the contract was set at June 13, 2024, which came and went without communication.

Due to the repeated lack of communication and multiple missed deliverables and milestones, we have lost trust in HomeEnrich's ability to complete the project or even deliver upon the first milestone of the contract. On July 15, 2024 we sent formal communication requesting refund in full and again have received no response or acknowledgement.

Chris Stevens of Home Enrich LLC has received a total downpayment of $67,500.00 for a kitchen renovation. He has had this payment since September 2022. To date, no building permits have been secured, and the only visible and known work includes limited engineered drawings. Despite multiple requests Chris will not provide evidence of insurance or provide any invoices incurred thus far on our home. In an effort to move our home construction project forward in some manner, we reduced his scope of work given his failure to undertake to properly carry out his contractual obligations, but thus far Chris has only been willing to have me execute a change order adding scope and costs. After multiple attempts to reach him, he has refused to respond or amend for us to proceed. We sent a settlement agreement to try and resolve this issue in a fair and reasonable manner for all involved. He again has not responded to any of our attempts to resolve this. He has taken $67,500 from us and no work has been done at our home.

I highly recommend Home Enrich. They were wonderful to work with, and really understood my vision for my addition and remodel. They even made the process easy to understand, and helped us every step of the way. We are so happy with our brand new kitchen and the added bedroom and bathroom. It is exactly what we had envisioned.