Location
Address
4312 Monroe Rd, Charlotte, NC, 28205
Use our bidding system to
request a quote
Hughes Floor Covering
Our Floor Covering store is your one stop shop for flooring. We can help you choose from luxurious carpets in thousands of colors and patterns or the handcrafted beauty of exotic and domestic hardwoods. There is also our diverse styles and designs of intricate patterned tile or our durable laminate flooring, sheet vinyl and luxury vinyl tile. With so many choices come by and see us today!
Hughes Floor Covering at 4312 Monroe Rd, Charlotte, NC 28205, has a BuildZoom score of 0 and ranks in the top 99% of 101,103 North Carolina contractors.
If you are thinking of hiring Hughes Floor Covering, we recommend double-checking their license status with the license board and using our bidding system to get competitive quotes.
Hughes Floor Covering Services
Start a project today:
Hughes Floor Covering Contact Information
Phone Number: (704) 372-7486
Address: 4312 Monroe Rd, Charlotte, NC 28205
Recent Buildzoom Projects
Hiring a contractor?
Hughes Floor Covering License info
Unverified License
| Status | Unable To Verify |
- BuildZoom was not able to verify this license with the licensing board
This is a sample of licensing data; click here to access a complete history.
ALERT*
BuildZoom Score
- How the BuildZoom Score works
- *No active license on file. If you are Hughes Floor Covering, log in and update your license info in the “Edit Profile” tab.
In 2016 I contracted with Hughes Floor Covering to replacing the carpet in our master bedroom and closet with hardwood that matched the rest of our home. Hughes Floor Covering accepted the responsibility of providing hardwoods to match the home based on their expertise in the hardwood industry. They represented to us they had matched the wood in our home, and we agreed to contract with them.
In November 2018 we requested an estimate from another hardwood company to sand and apply a lighter color finish to improve the look. We eventually contracted with this company during the pandemic and the work was completed in June of 2020.
We found that the wood floors through most of our house are “White Oak”. But much to our surprise, the wood installed by Hughes Floor Covering is “Red Oak” (has a pinkish color to it). This was not noticeable before because of the darker “natural” stain that was used and only visible by having the floors sanded and stained a lighter color.
I reached out to Hughes Floor Covering and they said that since it was installed in 2016, they weren’t interested in doing anything and the warranty would not cover the issue. However, the issue before us is not a warranty for defective workmanship or product. It has been discovered that Hughes Floor Covering breached the agreement by not installing the proper hardwood.
It was promised as part of our agreement they would match the wood. To make sure, Hughes Floor Covering cut a sample out of our existing hardwood floor so their machine would identify the exact match and prevent this exact set of circumstances.
The fact that Hughes Floor Covering has as much expertise in the industry as they do and have invested in technology that supports the accurate identification of the various would species, raises serious questions about how this breach of contract could have ever happened. The fact that they refuse to address the clear error on their part raises even more questions.