Iman Electric Company

We had a string of outlets that went out & needed an electrician to fix. I replaced 3 outlets & left one open since it seemed to be the issue. Todd did find the issue with another outlet but just clipped the brand new outlet & said he couldn't use it even though I just bought at Lowe's the day before and it was connected. He snapped at me when I asked how it was going. He said when he was thinking he didn't like to be bothered. Then he looked at the breaker and said I need an arc fault breaker. Funny how before he recommended what I needed he commented about the private school my daughter attended and that parts were hard to get and getting expensive. I found everything he purchased at Lowes where he told me he went. He went to Lowe's twice for 2 different breakers. Then he said because I had a freezer plugged in an outlet in the garage that he needed to make it a separate circuit. Only put one plug when I wanted two plugs. When I got the bill, I figured it out. $198 for 2 breakers, 3 outlets, & 2 outlet covers plus $75/hr for him driving around & going to Lowe's. The pictures of the items & cost at Lowes is below. The total cost including tax would be $69.91. I was charged a 283% markup over cost plus $75/hr for driving to Lowes and getting the parts. Do you think that is ethical? Discussing other options for upgrading my breaker boxes were also $75/hr. He leaves and then my dishwasher doesn't work. He comes back in the morning. Takes the breaker panel off and then takes off the plate at the bottom of the dishwasher. Then says it is working. Charges me another $80 on top of everything else. I couldn't open the dishwasher after he left. I had to fix that myself. I wouldn't let him do work for us again. Very disrespectful and condescending when talking to you. He did work that I didn't really need and then charged 283% over cost for parts that were in good supply at Lowes. Then he hung around talking "on the clock". He was very dismissive to my wife and wouldn't even look or speak to her once I came back outside. We learned the hard way with Todd just how unethical certain contractors are. Save money and shop around.

***PLEASE READ & SHARE IF YOU ARE ELDERLY OR HAVE ELDERLY FAMILY MEMBERS IN THE TRIAD AREA****
Two weeks ago, Todd Iman from Iman Electric in Kernersville, NC, came to our home on a service request. We had several different switches throughout the house that weren't working. As my husband and I are 80 years old, I called him because he advertised a senior citizen's discount, as well as the obvious services offered by a licensed electrician. Here's what happened next... he came and "surveyed" our home for 2 hours. I am, however, concerned that "surveilled" would be a more appropriate term. To continue, we were charged $190 for Mr. Iman to come look through our home. That equates to 2 hours of "work" at $95/hour. He (quote) "touched nothing" and "had NO CLUE what the problem was" nor was he able to determine which switches did or did not work, He went on to refer us to ADI/ADT, as well as to a "home automation" company called Advanced Technologies mentioning that's where some of his friends work. When I called the fellow at Advanced Technologies (home automation), even he was baffled as to why I was given his number for this type of situation. ADI/ADT, if you are not already aware, is a home security system/service to which we already subscriber. I am not an electrician, but I feel confident that neither of those places offer the electrical work or diagnostics that we were needing. The day after Mr. Iman's uneventful visit, several other light switches mysteriously stopped working even though Mr. Iman "touched nothing" after thoroughly surveilling our home. My son-in-law had to take time off from one of his two jobs to simply come flip switches and check light bulb connections the day after Mr. Iman's visit. He made the following list of the switches that didn't work (front foyer, dining room, front hall, furnace room where circuit breaker is located, master bathroom, master bedroom closet, computer room closet, lighted storage closet in the attic, and one of the porch lights). My son-in-law was able to determine this simple list in 30 minutes. Since Mr. Iman is unwilling to do the right thing, please be aware that he is not BBB accredited, makes sure to advertise in publications that elderly people read, and becomes "irrate" very easily when questioned about being charged for doing nothing. You do not want this man in your home much less conducting any business with an elderly member of your family. These are FACTS. I simply feel the need to present them to you for your own safety. Mr. Iman is highly unprofessional, admittedly unskilled, and clearly knows where the "easy money" can be made. If you live in the Greensboro/Triad area, PLEASE feel free to share this if you are elderly or have concerns about the elderly members in your family being taken advantage of by dishonest and dishonorable people in the area.