Island Way Pools

DO NOT USE THIS COMPANY - BEWARE!
First of all, I gave this company CASH in August of 2016 - their sales guy Butch told me that they would have my pool done and ready to swim in it in 6-8 weeks - 12 weeks "worst case scenario". They didn' even come out until mid to late September to lay the silt fence down of which it failed three times for because this company does not know how to put one up. I personally found out that I had to cover the silt fence to the line with dirt and went and did it myself. When we had the contract written, I paid for additional tiles to be installed on my sunshelf, steps, and in-water seating area as marker tiles. We also, upon selecting our finishes in the showroom, asked if we could get cobalt blue pebbles in the mix and Butch said they would handle that as a change order. Here we go. It took 5 times to re-do my Shell-lock pavers to just get the step height to pass. in order to pass, they had to move my drain line out to where you wank on it instead of against the front face of the bottom step. The City failed us several times for this. They sent the same crew out over and over to do this work to make my tiles look somewhat decent. A majority of my pool job was pavers and this is the WORSE TILE JOB I HAVE EVER SEEN!!! They also show up and never call and never show when they say they will - so you are pretty much a hostage in your home - waiting to see if they will do the work correctly. They put the mix in my pool and hand cut the wwall tiles so that there are two rough edges and put them as marker tiles - mind you, this is where people put their feet and sit on!!!! They are rough and uneven. Every time they sent the tile guys back out, the would destroy my bran new lanai screen that is caked with stone dust and formed like a concrete - Island Way also did the lanai work. They destroyed my outdoor TV, crashed in to the corner of my house knocking off my stucco down to the base of the house, wrecked my outdoor plumbing fixture which they still have not yet patched up the hole from where they had to drill in to my house to try and fix. They broke my new lanai screen door, AND HERE's THE BEST - THEY WANTED 100% PAYMENT IN FULL PRIOR TO THEM COMPLETING THE WORK! They have not come and fixed any of my pavers to this day a year and a half later!!!! PLEASE DO NOT USE THIS COMPANY! They want their $2,600 balance and yet did more damage and destruction to my property that what I owe! The pool pump broke 3 times now and they caked up my pool and filters with more stone dust/concrete! If I Could give them less than one star I would! Then they threaten that they are going to put a lien on my house. I hope they do so that I can hire an attorney to go after them as I need all of the pavers redone!!! Make sure you get a copy of their insurance BEFORE they begin so that you can use that as recourse later to have your personal property replaced and repaired.