J.T. Remodeling

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• By a user in El Paso

  June 19, 2017

  Roofing and painting of the house, some fence work.

  $4,500

  First, they have no physical address to identify them with. Suspicious. Second, the language barrier as they only speak spanish makes it very difficult for customer business relations. They roof a home fast with a team of about 15 people but the job is done hastily, and with plenty of errors and inconsistencies, in the way it is applied. The siding on the overhand of the house has gaps on corners, and underside. Part of the wall on the pitched roof of the porch was left with a gaping hole that stretches about a foot long parallel to the right side of the porch roof. They were hired to paint the house and build a partial fence. These people come and go as they please. They have no regard as to the time or work load. Then they leave the customer hanging since their primary job is roofing, although, they say they do remodeling and landscape and what else they claim. They leave a customer in the dark as they all leave and drop everything to go to another roofing job. One of the workers states they'll be back tomorrow at 6:30 am. They don't show up reluctantly and dragging their feet at 7:45 am. Or sometimes not at all. And if they work, say from 8 am to about 10 then leave. Stating they need material etc. Come back at say 11:30 am. then they work a bit more about an hour. They take lunch. Disappear again then come back at say 1pm. Work for an hour and leave at 2pm. Days they dont show up and leave customer in obscurity. You call them they dont answer or want to answer your call. You text and it takes them a long time to reply. when you do get to talk to someone, they are always doing something else elsewhere, another job, or something like they are at the dump throwing trash away but they cant show up to your location to finish what they had been committed to. This is a sad company made up of all Mexican spanish speaking unprofessional workers. Made of the dad and the son and his sons. The 3rd generation barely speaks english. To top it off, i walked out to my yard to do something and I caught the 2 younger sons smoking weed in my back yard. They tried to hide it. I said nothing. I wanted to get them alone together to say something but they knew so they avoided the situation. All in all this is a very low class low level company that does nothing for the customer and leaves you with a sour aftertaste of the garbage they leave behind the call work. I do not recommend them at all. They are not reputable.

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