Jimmy Henderson Ii Construction Company

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• By a user in Montgomery

  July 19, 2018

  Builder

  Have had multiple complaints not only from our household, however neighbors who purchased and even rented throughout the neighborhood from this company. AC ducts that only produce proper cooled air on one floor of the house because the unit is too small for the home. Clay foundations that erode over time and yet you still have to pay HOA fees for them to cut your weeds and make the clay erosion worse. Mailboxes not provided with some homes and refuses to fix due to water drainage grates being in the way and blames it on the homeowner claiming the homeowner wanted their mailbox across the street from their house.... after the homeowner made numerous attempts over 4 months to get it properly installed at the end of their driveway like everyone else. The sod is cheap and as it dies, the green net that holds it together is a fall hazard for kids and adults. The painters hired for these houses use the cheapest paint so you cant clean the walls, they scratch easily as well. Mold under the wooden floors provided in some homes throughout the neighborhood. These homes are not old by any means. Less than 5 years, many if that. The list goes on and on for the entire neighborhood of stillwell estates in crestview fl. 34 years of experience and one would think the quality would be proper. Nope. House gets built in less than two months time? Proper inspection conducted? If it sounds too good to be true... it is.

• By a user in Crestview

  June 29, 2018

  DO NOT BUY FROM JIMMY HENDERSON CONSTRUCTION! The homes are built in less than 45 days and aren't properly inspected.

  We moved in August of 2014 and began having problems with our dryer not working properly. The dryer would not heat, and our laundry room would turn into a sauna. We tried everything we could think of to fix it until the heating coils finally died and we had to buy a new one. Skip forward a couple of months, and our new dryer starts behaving the same way. We checked the vent outside and it was not clogged but completely flooded with water.

  On January 6, 2015, we contacted the builder as they are supposed to fix any warranty issues within the first two years. They sent someone out to fix it without telling us they were there or what work was being done to fix the problem. They never gave us the option to be home when the work was being done. I never could get a straight answer as to what was done, but the issue seemed to stop, so I let it go.

  Less than a month later, our dryer vent started flooding once more. My husband went outside with an 8-gallon Shopvac and filled it three times pulling water out; more than 24 gallons of water was in the dryer vent. The builder then came out and replaced the piece that sits on top of the vent outside and blamed the flooding on the rain that we had had recently. Once again, we received no notification that the work had been done, nor what they did.

  This proceeds to go back and forth several more times over two years with no real resolution until we decided to pull the water out ourselves and not deal with a headache that was Jimmy Henderson II Construction.

  On February 11, 2018, our dryer vent became so flooded that it started to overflow IN my laundry room. At this point, my husband and I decided to look at what the building code was for the dryer vent in the state of Florida. According to our measurements, the dryer vent was 27' long, and the maximum length according to Florida Building Code was 25'. So the water coming into the pipe is not groundwater, but CONDENSATION.

  I called and had two plumbing companies give us estimates to fix the vent. One refused even to provide us with an estimate and the other quoted upwards of $5K to fix it. The construction company refuses to come out and said that they would discuss it in a meeting and get back to us.

  Four months later I get an email stating that they are closing my complaint because I did not respond to an email a week prior. I check everything in my email, and no such email had ever been sent to me. On June 14th the City of Crestview Building Department supervisor comes to my house and CONFIRMS that the dryer vent is 2 feet over what the building code allows. He told us that it has to be rerouted through the roof. The man assured me that they would take care of it as they did not build it correctly.

  On June 20th, Tony Harkleroad calls and tells me they're going to be gluing the vent cover on the exterior pipe, but says nothing about rerouting the dryer as the inspector said was necessary. I let him know that they will be rerouting the dryer and nothing else and he agrees. The same day they had a roofer come to my house, drill a hole in my roof, and put on a boot vent. The next day workers came over to work on the interior updates. They never came back to clean up their mess and never told me that it was complete.

  I received a call from Denise Gaskin today asking me to sign off on some warranty paperwork that I am satisfied with the work performed and nothing else will be completed. I told her that I would be happy to sign it once they have provided me with a copy of the building permit and inspection. It turns out they never pulled a permit (even though one was required) and are refusing to not only pull one but are also refusing to have the work inspected.

  His employees were instructed today to long answer any of my calls. He did wrong and will not make up for it.

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