JOMA Construction

I hired what I thought was a premier Athens construction company to convert a deck into a sunroom, JOMA Construction. They have been an absolute NIGHTMARE. Here is a partial list of major mistakes that they allowed to happen. 1. Project manager told us the roofers would be at our home on 1/11/2020 to work on the roof. The roofer never arrived. Our roof was left unprotected for the upcoming storms; NO TARP had been place on our room addition. I called the project manager called about 6:15 pm 1/11/20 to report that water was pouring into my home because my roof was unprotected. My LR and Kitchen got flooded from 2 days of rain that poured through the ceiling, doors, and walls. The project manager showed up on Monday, 1/13/2020 and brought a dehumidifier to pull all the water out of my walls. The roofer came out and finally placed a tarp on my home at 3:30pm, 1/13/2020 .JOMA took no responsibility for the damage to my hardwood flooring. I had to file a claim with my homeowners insurance. That claim was $10,700 with a $1000 deductible.
2. A trackhoe backed over my permanent solid cast iron fire pit. JOMA's answer to that was the pieces had rust on them, so it was old damage. The sub responsible for the damage and I bartered together that he would rebuild a fire pit and I would make a queen size quilt for his family.
3. Air conditioning/heat unit was installed at an angle. Project manager said, that it would be fine...just a minor adjustment. Nope ..the entire unit was installed incorrectly both inside and out and bolted to the wall. It took a full day for to repair.
4. One of the sunroom windows was framed at an angle. Five different sub contractors had their hands on that window. Each one saw the error, but not until the interior was finished did I see the error. All that work had to be torn out...framing, siding, brick, millwork, and painting and redone.
5. The ROOF was completely a MESS. The project manager was given 3.5 months to get the roofer back to fix the mess. The gutters could not be put on until the sloppy roof was fixed and brought up to code. The project manager had great difficulty understanding what the problem was with the roof. He came out and looked at the roof and just could not see any issue. I sent the owner of JOMA 9 pictures of the uneven shingles and lack of a properly installed drip edge. The project manager just would not commit to a day that he would have the roofer come. So the had another roofing company assess the issue.We hired another roofing company to repair the mistakes and bring the roof to code. We paid $1,125.00 and JOMA finally settled with us by paying $562.50.
6. The project manager failed to have insulation and a vapor barrier laid under the tile flooring. Near the end of the project, a crew came out to my house and cut through the original foundation and brick so that they could install insulation and a vapor barrier which was required by county code.
7. The project manager knew that the "red brick" on my house needed have a best match of new red brick. He waited 4 months into the project before a brick contractor came to my home to select brick. So I selected the best match they had. Then the brick I selected was promised to another job, and the remaining brick was not the best quality. So the next firing was 6 weeks from March 1. That should have been the 1st order of business....but JOMA dropped the ball again. This resulted in another delay due to poor planning.
8. Our yard was completely destroyed by pickup trucks, construction equipment, and littered with construction debris. JOMA was required by code to grade the yard for correct drainage and reseed. We needed grass not seed. Therefore, we contracted with their subcontractor to grade the yard and lay zoysia sod for $3600. JOMA issued us a credit for what they would have paid for the grading and seed. The credit from JOMA was $120. For an $82,000 job, I thought $120 was on the low side.
9. JOMA estimated that this job would take 3 months. The actual time was 7 months. The dumpster and porta potty was placed on my property in mid October 2019, and finally removed mid May 2020.
10. The project manager was unprofessional and misled us with falsehoods about followup to our issues and concerns.