JT Roofing & Maintenance

I needed a roof replaced after the hurricane in 2017. We actually didn’t need a new roof but decided to get one being that the roof was over 10 years old. It started rocky right from the beginning with delays which we were ok as we knew times were busy with a lot roofs needing to be repaired. Our roof WAS NOT LEAKING so we figured we could wait a bit more than most. When they Roofed our home right from the beginning it was a rush job and you could tell they were just guys in it for a quick buck. I clearly communicated this with the salesman (He no longer works there, who knows why) He stated that the roof was done properly and everything would pass inspections. Right from the beginning it didn’t. After some back and forth and many tries from their repair guy they passed inspection. On the first day it rained it had a leak. They have sent numerous employees here with no luck in fixing this leak. It is now a year later and the roof is still not repaired (It leaks very bad in our living room) They have allowed the ceiling in my living room to be damaged and now I’m here writing this review frustrated and going to check with the Better Business Bureau, my local city building and zoning as well as their city (They are based out of Melbourne and I am out of Winter Garden) what my legal opportunities are in this matter. I have called them for two weeks now and they keep saying how they are going to get it fixed with no follow up and for God’s sake at least put a Tarp on my roof so my ceiling doesn’t continue to get damaged! These guys don’t even have that common sense to do that. I asked for at least to tarp my roof earlier in the week and Paul stated he would send someone and here we are on Friday, nothing, and more ceiling damage since they didn’t tarp it. If you use this company tread VERY CAREFULLY as this can and will happen to you! Everyone they send can’t figure out what the problem is and we keep explaining right from the beginning it was done wrong and rushed. Please please please don’t let this happen to your family!

HORRIFIC EXPERIENCE! Poor workmanship. No care taken with my property. Damages to my home. Empty promises. Lack of communication. Left me with excessive damages and unfinished work.

This company was one the WORST I've ever dealt with! From the moment they stupidly back-up a construction dumpster outside my garage and blocked my car inside, I knew how this job would turn out - and I was right! They couldn't care LESS about quality and they treat homeowners' property with NO respect or care.

Most of the crew didn't speak English, and since there was little to no supervision on the job, we attempted to speak to the 'head guy' (who spoke a bit of English) to ensure they were clear that we wanted the roof done correctly, all damaged wood replaced, etc.

The work crew was so disrespectful toward my home and property (see photos). There was garbage and trash strewn ALL OVER my yard, driveway, top of the screen pool enclosure, etc - even half-eaten fast food burgers and ketchup on the driveway! WHO DOES THIS???? When the crew left at the end of each day, they left clothing, shoes, empty water bottles, soda cans, construction debris, roofing nails, etc. ALL OVER. Because they left tarps on my shrubs for so long, MANY shrubs died and had to be replaced. Because they left one of the two dumpsters partly on my lawn, IT also died and had to be replaced! *I had to call the dumpster company to request removal of it!

Their workmanship included half-attached shingles, crooked shingles, soft spots where they failed to replace damaged wood, black roofing tar all over my Hardy Plank siding, broken soffits, incorrectly affixed flashing, crooked ridge vents (3 of 3), one area where there was NOTHING under shingles - I mean NOTHING! When Hurricane Irma came, those shingles were ripped off, revealing nothing but an empty HOLE! To top it all off, they DAMAGED my existing gutters, removed and lost gutter spikes, detached gutters and didn't re-attach them, NAILED my fascia and caused damaged and 'waves' (not supposed to NAILED!), and horrific damages to soffits and fascia all around my home.

Prior to the hurricane, they failed to dry-in their work areas, so rainwater poured into my kitchen and laundry room - more damages for ME to pay to have fixed! (I have photos and documentation.)

JT Roofing took my million-dollar+ home and treated it like it was a piece-of-crap shanty! After repeated attempts to get Paul back out here, we finally contacted (and PAID!) an inspection company to come out and document the disaster.

To date, JT Roofing has failed to finalize the job, although Paul had repeatedly PROMISED to make it right and repair all the damages my property suffered because of their lack of due care. I can only surmise that since the hurricane hit, they've moved on to new jobs, while the money is good and people are desperate for roofs. It would be nice if they FINISHED a job for which they were contracted!

This company doesn't deserve to be in business. I'm leaving a review because I WISH someone had warned ME about this poor excuse for a company before I got screwed over and left with unfinished work, multiple repairs, and damaged property! When one contracts and pays for a new roof, it is expected that the work will IMPROVE the property and add value - NOT DAMAGE IT AND COST THE HOMEOWNER MORE MONEY, TIME, AND AGGRAVATION!

*I've got photos, videos, documentation of inspectors, written statements, etc that support every assertion in this review. I'd be happy to elaborate further.