Do you work for this business? Unlock this free profile to update company info and see who's viewing your profile.

• By Jl

  January 10, 2020

  This review is way overdue but due to unforeseen circumstances I was unable to submit sooner. K.O. Floors installed new flooring in a bedroom and the adjacent hallway and the floors look like CRAP. They also refinished the living room floor and staircase which also isn't the best. This job was supposed to take 1-2 weeks and after given more than enough chances to fix what was wrong which it still isn't right took 3 months! The new floors were sanded 4 times due to their mistakes and are now full of ripples, uneven coloring and staples showing in a lot of spots. You can see circular sand markings on the new floors and the existing floor that were refinished. When the staircase railing was refinished the stain got all over my white balusters. All my floor moldings either had to be touched up or replaced, walls had to be touched up from the scuff marks and stain. One of the bedroom door moldings was cracked and had to be replaced. At this point I said I wanted a full refund to have it all redone by another company but was told by law they have the right to fix it but multiple chances were already given and they still didn't get it right. I sacrificed so many weekends and had to make arrangements for my children. Not once on any visits by Kevin were to check how the job was being done it was to rush them so they could get to another job. I see there is a poor review by a customer that had work done during the time of my mess which started in March. Rush rush rush and not focusing on one job at a time. One of his workers foot went through the floor upstairs and made a hole in the ceiling downstairs and I've been threatened by Kevin multiple times that I should be lucky that his worker didn't make a claim. I should be lucky? He should be lucky that's a workers comp claim it has nothing to do with me nor is my fault that would of been all on him. I'm one extremely disappointed customer and get so upset and angry every time I look at the floors. Pictures are on Yelp review

  Read more