Lalama Building & Design

On August 12, 2021 we signed a contract for $11,694.30 with a firm called Sonoran Retractables for a perrgola and paid $6000. down. Their contact specifies "Lead time" of 6-8 weeks.
After the two months passed , in early October, we began telephoning the company to find out when we could expect a start on our project.
The answer constantly was that they were waiting for the suppliers to ship the aluminum materials. In late October, I spoke with the company again, and told the receptionist that I wanted my money refunded. Shortly thereafter, a person called Shane (who appears to be Shane Albert Lalama, called me back and said, " I am looking at the materials i the yard right now, and I am going to re-arranged my schedule so we can start the job right away. "Trying to be cooperative, I told him he didn't need to do that, but we try to fit us in as soon as possible. He said, " I will schedule you for November 2, 3 and 4."
Those dates came and went. We called again, and were told that the new dates would be November 11, 12 and 13. On the morning of November 11, we spoke to a lady who said "The material is there. They're on their way to pick it up". When we asked when we could expect them, she said, "I don't know". Following that, they never came. No one answered the telephone.

This was the worst contractor we ever encountered, he was shady in his dealings, told lies about the time line of the job, did not follow up or inform us of whom were going to be in our home and hired several groups of workers who were not experienced nor respectful of our space.

Shane is a disgrace and should not allow to run a business...buyer be ware it's obvious that we were not the first nor will we be the last!

I do not know were to start. Our project started in October with a projected November completion and almost march and they have not competed the work. The owner is a liar keeps making empty promises.

For example We agreed on Porcelain tile and he did not think that we would notice that he used Ceramic tile, He had no intention to let us know!

We hired them to paint the exterior, Tile our entire house and remodel two bathrooms.

The owner hire a worker that tile our house with no spacer, damage my fridge, and did a horrible work with the tile. The tiles are un even and hallow

Our hall bath was very poorly done . We are looking to demo the bath and pay another contractor to redo.

I feel that they are to busy to complete good quality work on time.

We email and text the owner several times to express our concerns and he only came onsite 1 time to address our concerns

We have never dealt with anyone so incompetent and horrible communications skills.

very disappointing at home advisor for recommending such a horrible contractor. Just take a look at his Google review.

we have the entire process and lies documented.

Review Lalama Building & Design

We bought a house in Tucson and hired Shane Lalama as the General Contractor on our house. He was hired to perform a number of renovations and improvements to the house including but not limited to: Roofing, BBQ installation, Electrical, Carpentry, Cabintry, and Plumbing. The first few months went smoothly, but immediately following that period, the whole project took a precipitous and costly turn downward. First he hired unqualified sub-contractors who did not have proper training or experience in their field. Their work was shabby and poorly done, or in some circumstances not done at all. Second, he regulary took cash and check payments from us on a good faith basis and then either did a poor job performing the work or not performing the work at all, thus obligating to spend even more money hiring additional contractors to fix or finish his job. He kept no detailed records of his work nor did he provide any financial documentation of his purchase orders. Lastly, when we finally realized that he had completely abandoned the project, we attempted to contact him to resolve the issue and ask for money that was owed to us, he was completely unreachable and would not return calls or make any attempt to speak with us or reimburse us money AND materials that were owed to us. Many items were missing from our house as well. He was the most duplicitious and dishonest contractor we have ever worked with and costed us a significant amount of money.