Limitless Home Renovations

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• By Ayshe K.

  February 5, 2025

  demo tub and install shower-kit

  Nightmare. Hire someone else or just do it yourself

  Hired Bruce Shabanowitz owner of Limitless Home Renovations LLC through Home Depot’s Pro Referral program and wasn't given a link to review him. I had to ask customer service to send me one on his behalf…this is just a glimpse at how crooked, unprofessional, and dishonest he is.
  Bruce is a nightmare to work with. He refuses to communicate with you unless it’s to give him money, takes advantage of young women, and is one of the most condescending people I’ve ever met…his favorite word is “courtesy.” His actions and behavior are anything but courteous. Knowing him, Bruce will respond to my review with some nasty retort full of lies as he does with others. I won’t be reading it.

  IMPORTANT: Bruce’s “contract” does not mention any payment amounts or installment frequency. He makes up his terms as he goes. So make sure to save all your texts, emails, photos, videos, and RECORDING YOUR PHONE CALL WITH HIM…**NJ is a single-party consent state. You do not need his permissions for this.** Home Depot should be ashamed of themselves for not inquiring about him further as he has multiple claims with the BBB and NJ Consumer Affairs, but somehow has 75 5-star reviews? That doesn’t raise any eyebrows?
  When including my parents in both phone calls to ensure I had a witness and advice, Bruce repeatedly said, “you have to hold your parents’ hand.” How disgustingly ignorant is that?

  Please read on to learn about who you are potentially hiring:
  The job — hired to do a tub to shower-kit install for a very small bathroom in my first home. Made it clear it was my only shower and only bathroom so I needed this completed in 3 days (5 days tops). I hired him because he said it wouldn’t be a problem…BIG mistake. I purchased all the materials and ran my items by Bruce to ensure I had everything for the project. Bruce offered a discount if I scheduled my job within his window, I accepted. Bruce offered to pick up the bulky materials I ordered from Home Depot (the large shower pieces) with no extra fee, I accepted. These offers were much appreciated, but they shouldn’t be used as collateral/an excuse to charge more like how Bruce did. If it’s an issue, then don’t offer the service.

  Problem 1: Three workers came on Day 1 and asked ME what job they were here to do.
  Problem 2: Workers were only here for one day; completing the demo of the shower area plus installation of the shower base; incorrectly. I was home the whole time and received no communication until Bruce texted EOD asking for a second payment plus hidden fee. Workers purchased a wider drain pipe without my knowledge and Bruce charged me $210 for part+labor claiming it as an “unforeseen issue” and “keeping the building up to code.” I found out later that a shower install ALWAYS requires a wider drain pipe, which Bruce knew since he’s a professional. This was clearly a way for him to charge hidden fees. We discussed this, I paid him the extra money so I can have my shower finished plus second installment.
  Problem 3: Supposedly one of the workers went no contact with him. He also told me over the phone not to listen to the workers about when they will continue the job since they are not the bosses (they were supposed to continue work in 1-2 days). This business operates 7 days a week.
  Problem 4: 7 days goes by and NO ONE CAME BACK TO FINISH THE WORK…100% one sided communication where I continuously asked Bruce when someone is coming to finish the job. Workers left the shower dripping the whole time, so I had to empty a bucket multiple times a day.

  Conclusion — After 7 days of no-shows and HAVING NO SHOWER, Bruce was in breach of our contract since the job was to be completed in 3-5 days. I demanded my second installment of $860 back if no one showed up the following day since only 1 day of work was complete. Per Bruce, the first installment covered the deposit and one day’s work. Bruce cannot answer a direct question and uses every excuse he can think of (ex: claims that I pushed the schedule when asking about the hidden fee, inferred that they can show up whenever they want to complete a job and not stick to the contract, said he doesn’t know if he can come to finish the job because he doesn’t feel welcome, mentioned made up “delays”). Give me a break.

  It was never his intention to finish the work after being called out about the hidden fee.
  I only received $410 back ($210 was non-negotiable) and Bruce STOLE the remaining $450 as he claimed he does not owe me. He has no clue how much work was actually performed as he incorrectly states that more than 1/2 the work was completed (wrong) and makes up details in his responses to the BBB and NJ Consumer Affairs. His story is always changing.
  Bruce threatened to counter sue for $4,500 if I took him to court for my remaining $450 (he’s not able to btw). Unfortunately, court costs/filing fees themselves are expensive and just not worth it. Just do it yourself

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• By Sam

  April 21, 2023

  If it were up to me I would give this company zero stars. There was a lack of professionalism such as they would show up when they felt like it and leave when they felt that they "were done for the day" and got little to nothing done. We were unable to use certain parts of our home for more than three months when the project was supposed to take only five weeks. We had expressed frustration to him and he seemed not to care other than make excuses that he has other obligations that matter more than completing our home. In the end, our home came out okay but I highly recommend that you do NOT use his services. Please find a better service that will do a better job and will meet your expectation. Also please share this with your friends and family to never use his business. I hope this was helpful.