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• By Anonymous

  May 22, 2015

  Vinyl Bathroom Flooring

  $1,500

  Distasteful Contractor

  I purchased Vinyl flooring through Lowes and Mark Vaccaro Flooring LLC was sub-contracted to install it. During my second conversation with this guy, all he did was spend 45 minutes complaining about Lowes and the flooring job. He was upset he had to remove and reinstall baseboards, he was upset Lowes didn't correctly inform him it would be 3 separate areas in a residence, he was upset there was a washer dryer, etc etc... I was already not feeling good about this guy, but just wanted my flooring installed. We scheduled a day and I informed him I would arrange for a plumber to remove the toilettes first thing in the morning to have them out of the way. This was just a few days from the scheduled day for him to install the flooring.

  In-between confirming an appointment with Mark Vaccaro and the time of the actual appointment, my cell phone stopped working. When Mark Vaccaro was unable to contact me the day before installation to reconfirm things, he arbitrarily decided to reschedule my appointment to 5 days later. He did so without contacting Lowes who had an alternate phone number for my wife’s cell phone.

  When the plumber showed up on the scheduled day for installation, Mark Vaccaro had not arrived yet. I called him on my wife's phone that is when he informed me he had rescheduled me to next Wednesday. I explained to him I had the plumber there already pulling up the toilettes and was frustrated that Mark Vaccaro was not arriving as previously agreed, but Mark Vaccaro claimed it was my fault because he was unable to "re-confirm" my appointment, so he rescheduled it. He offered to call the person who sub-contracted him to see if they could get someone else because Mark Vaccaro said he was already on the way to another appointment.

  I never received a call, so I called Lowes. After a heated conversation and I stated I did not want to deal with Mark Vaccaro after he arbitrarily rescheduled on me, I was informed that Mark Vaccaro claimed I had threatened him and he had already said he was no longer comfortable doing my job as a result.

  Don't do business with this guy. Obviously, Mark Vaccaro falsely claiming I threatened him is no minor thing. Obviously Mark Vaccaro did this because he knew he wronged me and making such a claim was an easy way out instead of resolving his mistake. Now I have to worry about potential repercussions of someone making a false claim I threatened them. Thankfully, the owner of the plumbing company was present during the entire conversation with the contractor and can confirm I never threatened Mark Vaccaro.

  Again, don't do business with someone as distasteful as this Mark Vaccaro. You never know what someone like this might do to you….

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