McVehil Plumbing Heating & Supply Co

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• By Alyssa G.

  February 15, 2021

  Address bubbling sound when toilet was flushed

  Don't waste your money! They are incompetent and don't know how to resolve a problem without creating a larger one. Came to address a bubbling sound our toilet was making when flushed. They decided cleaning out the pipes would resolve the issue. While preforming their work a ton of sewage flooded our basement covering everything with unsanitary gunk. All they did was suck up the sewage and left the rest for us to clean. Called the owner who was one of the most unprofessional people I've ever done business with. He told us to hire a cleaning company or go through insurance to clean up the mess THEY made. Completely unsanitary and extremely unprofessional. I would strongly recommend working with any other company, they should be ashamed of themselves.

• By Brandon

  December 31, 2017

  furnace repair

  $590

  Had them do some plumbing work that required a small bit of pipe and some labor. Job was done, but I was billed $2800. The old owner is reimbursing me for the repairs, but they wanted a detailed statement of work completed. My bill literally has $100 for miscellaneous supplies and 27 hours of labor. We called 4 times and asked Mark for a more detailed statement. EVery time we cal or stop he's not there and we never get a callback.

  Just before Christmas my furnace quit working. I didn't know who to call, so I gave McVehil another call. The cost was $190 for after hours diagnostics. Their tech (Josh) stated that it had to be the pressure switch since my furnace is notorious for that issue. He said he could probably get it running until they were able to get a part on Monday. Since it was Saturday and I have a 5-month-old and 2-year old I couldn't risk them getting cold, so I had him come out. He looked at the furnace for about 30-40 minutes and said the controller board was bad. He gave me a quote of $395. I checked the internet and this board was $80 online and takes 10 minutes to change. I am experienced in electronics and IT with over 20 years of experience. It's no different than changing any other board out. I ordered the board and it came Wednesday. CHanged it and nothing was fixed. I called and spoke with Mark and he said they are the professionals and they need to do the work. He said that sometimes you have to fix one problem to find the next. My BS meter was off of the charts, so I called another HVAC tech who runs a professional and honest business. He came in 5 minutes and found the problem. He was done in an hour and we had a furnace. I reinstalled the original board and to no surprise, the furnace STILL WORKS! I emailed and asked for my $190 back since their tech is either an idiot or a con artist. They never responded. These are the only 2 conclusions to draw. The part that was bad was SUPPOSED to be tested and is as simple as touching a voltmeter to it. AVOID THEM!!!!

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