Mendi Custom Builders

I am very embarrassed that I have to write this review which could have been prevented if I did more work screening a contractor. Let me explain.

I researched contractors on Yelp and found one that I wanted to hire. I clicked the button to request a consultation and Carlos called me right away. He had good sales skills and offered to come to look at my bathroom remodel project the same day. It turns out that when I submitted a request for a consultation it went to many businesses, not only the one that I was interested in.

I finally realized that this was a different business. I looked at William S' review and decided to give them a chance. The business started in January 2022, yet the review that I read stated that they had two bathrooms, a gigantic kitchen, a brand new ADU unit, and 7 televisions in the course of the 3 months since the contractors license was obtained. I later found out that William S is a Mendi Builders employee and that it is a fake review.

But I took the bait.
I was desperate to get the bathrooms working and planned to be out of town for a week. Despite the vague and expensive proposal Carlos created, I gave him money to begin our project because of his availability and promise to work while I was out of town.

In retrospect this was such a bad idea.
The very first day that the team came to demo the home they forgot to cap the water underneath the vanity. They left water dripping on a Friday night and had no plans to return until Monday. Fortunately, my son came home and heard the dripping and stopped the leak and bailed out the bathroom.

From that day forward every single thing that they touched was a disaster.

Broken Tile:
I had some special tile installed by an old friend who is no longer working that I asked him to protect. He destroyed that tile and did not alert me or attempt to repair it, instead he tried to conceal it.

Plumbing:
He changed a plumbing valve and left a huge glob of some sort of wax inside the pipe which was only discovered by the plumber that I had to hire to redo all of Carlos' work. In addition, they were so sloppy that they punched a hole in the wall behind the shower and into my family room.

Mess Containment:
Construction is always messy and Carlos promised to use plastic sheeting to contain the mess when doing drywall work. Instead of protecting my home, his team took a huge fan out of my garage and blew the construction debris into my family room and garage. This bathroom contained an exterior wall and Mendi employees started installing the drywall without adding insulation to the wall.

In addition the workers made no attempt whatsoever to clean up any of their messes and left debris on my roof, throughout my home and garage, and even threw their drink containers in my garden. Their employee drove over a retaining wall and left it down in my driveway.

Safety:
Mendi removed two toilets there was no attempt to seal off the septic system and the home reeked of sewage. Sewage gasses are not only disgusting, they are dangerous.

Mendi switched out a bedroom fan and did not clean up any of the debris. They let a bowl full of screws fall 8 feet down onto the new flooring in my son's room, which he stepped on. They also turned off all circuit breakers in the home and failed to turn all of them back on, so when I returned from my trip there was only one functioning toilet in the home, but the bathroom had no electricity for two days.

When I fired Mendi I incurred many expenses and it cost me thousands of dollars to repair the damage they caused. It is hard for me to believe that Mendi was able to obtain a contractor's license. The amateur staff was unsupervised and clearly did not follow best practices of the trade.

This construction company is dishonest and does shoddy work with no concern for their work product or customers. I wish someone would have written this review before I hired Mendi. THey are the worst of the worst.