Miesz Mechanical

STOP RIGHT NOW - GO NO FURTHER AND CALL MIESZ MECHANICAL. I am writing this review because people and a business like Miesz Mechanical need to be recognized, promoted and shared. My wife and I called Miesz Mechanical many years ago for help with our AC issue. Lew Miesz came to the house to provide much needed assistance. Prior to Miesz Mechanical coming to the house we had two other companies come to our house. They were unable to properly diagnosis or correct our problem. Year after year our outside condenser would freeze up when the temperature got below 50 degrees. Lew fixed our issues completely! Being a 33 year law enforcement veteran I am very keen on those who are helpful and those who are hurtful. I watched Lew as he conducted his service call and examination of our AC/HEATING system. The first thing I discovered about Lew is he KNOWS his stuff. He was very polite, thorough and took the time to explain everything to me. Lew did not rush like I see so many service providers do. He even gave me extra information I was not aware of in caring for my AC drip line. I can only tell you that if you really need and want a very special person to address your AC/HEATING system needs GO NO FURTHER! Call Miesz Mechanical and speak to his awesome partner and wife Sylvia. She is so accommodating and kind on the phone and truly tries her best to get you the help you need and soon as possible. My wife and I later met Lew's co-worker (Daniel) who is just as caring as Lew. Hard worker does not even begin to describe Daniel's work ethic. Again, being a former police officer, SWAT member and Lieutenant for 33 years I got to know a lot about people. I would and have trusted these two wonderful men into my house. I trust them as they have shown through their actions how to care for your home when they conduct their business. I could go on about this business and these professional, competent and caring folks but I believe you get the picture. Lew and Daniel just completed putting a MINI-SPLIT AC/HEAT system in our master bedroom and WOW are we satisfied!! See for yourself. They are honest and will let you know the truth about what they see with your system!!!!

Lew Miesz worked on our very old and battered AC unit at a prior residence and was so wonderful that when we finally purchased our next home, we couldn’t think of a better person to call for service.
Addendum-
It upsets me to write this. We used Miesz Mechanical in 2014-2016 and when we bought again in 2019, we, of course, stuck with Lew. Lew is very nice and so is his employee Danny. We have two units, one upstairs and one down. The upstairs unit became problematic in May of 2021. Danny came out and provided a quote for the work, which we agreed to. A week later, when the work was completed, the payment was $100 more. I did not realize it at the time but went back to compare and there it was. I attempted to contact Miesz for an explanation and it took several weeks to finally get one. Fast forward to 6/27/22. Our upstairs unit was making a noise and not cooling. From past experience, we thought it was likely the condenser fan. We were told there would be an overtime fee totaling $230 to come out. We were also told to turn off the unit. We decided to wait until the next Tuesday, to avoid the extra fee. They came out and could not replicate the problem and told us that everything seemed to be running normal. On 7/3/22 we came back from a short vacation to a hot upper level and that same sound coming from the machine. We had family in town and had to pay the extra fee for them to come out the same day. No one stepped foot inside my home to check on things, nor did anyone go into the attic to check on the handler. We were told it was the condenser fan and were charged nearly $1K for the replacement. It was still not cooling upstairs and by 7/13/22 it was not getting under 81 degrees during the day, with the unit running. We called again and were advised that the handler needed replacing and that the outside unit looked pretty good. We were told that we would have an estimate within a day or two. I was charged $260 for the visit, just to tell me that I need a new handler. So I am now out nearly $1500 for essentially a condenser motor. I am 6 days out with no estimate and not even a call to let me know that there is a delay. I have called several other providers- whom do not charge overtime rates and have provided me with estimates within 24 hours. Customer service is clearly NOT a priority for Miesz and, unfortunately, I will not be using them again.