Mike Carroll Services

We purchased a home from Tropical Coast Homes. Builder contractor is MIKE CARROLL SERVICES LLC. They listed the following on real estate websites, "Another FABULOUS Home Renovation by the team of Tropic Coast Homes and Haimish Homes. This amazing gulf access home has been completely updated with no detail left out."
Realtor is Daniel Bussard. These entities work together, while financial capital is provided by Haimish, a real estate investment company who advertises "above market ROI" to investors.
The partnership purchases, rebuilds and sells homes. Eric Degelau is co-owner of Tropic Coast Homes, along with his wife Renee. They advertised that they completely go through the home and bring everything up to code and quality of new construction.
Based upon this promise, we purchased a home in Ft Myers. They replaced wiring, plumbing, sewer, light fixtures, cabinets, counters, major appliances, walls, paint and floorIng, whatever a home needs to be like brand new.
They allowed our home inspector to look over the home on the final day we signed papers. The objected to the inspector looking at the pool area and said inspectors have no right to check that. Their realtor insisted on standing with us as our inspector reported his findings. We had already invested money in the home. I would never put a down payment on a home by this group in the future.
The first day or so after moving in, the shower in the master bath leaked and had to be rebuilt. Water flowed out of it. They apparently failed to chip out the old mastic and thin set. So the floor pan was too high and water flowed out and under the threshold. Many problems like this were addressed sufficiently. Many were ignored. Eric blames things on Mike the contractor. Mike disagrees and they play a Good Cop, Bad Cop routine as they avoid, delay and ignore issues discovered. They do just enough to get a place looking OK for sale.
The original pool was built six decades earlier and was filled with debris for six months during the demo process. It was ultimately re-plastered, and that's it. The advertisement videos on YouTube state that "owners were getting a new pool."
Pool Pavers were installed but on top of old and existing wiring and pool plumbing. Things were not to code and the pool was virtually nonfunctional. It was later described as "a large fish bowl with a pump." The main drain didn't work. It was packed solid with debris. The wiring by the pool was not code, covered up by new pavers and not disclosed. The only route to the filter and motor was a leaky skimmer basket enclosure. All of these issue should have been addressed while it was all exposed.
We turned down a nearby home due to a "potential leak in the pool." Eric advised us to avoid that home as pool problems are expensive to fix. We paid hundreds of thousands more for a home much worse.
The Air conditioning struggled and needed Freon and eventually went out. Replacement was a $8,000.
The new "premium flooring" bowed up in locations and sunk down elsewhere and was very spongey. It had to be removed. Eric and Mike said that this was to be accepted and were "within specifications". I have never encountered issues like this. The quality is not what one expects for a premium priced home.
Eric refers problems to Mr Carroll, who does little or nothing about them. He did not come out and evaluate the flooring or most other issues. He did send his wife to retouch shoddy painting inside the home. She was very nice. Eric and Renee are very nice too.
We were promised a missing return vent/duct would be put in for the air conditioning, but that never happened despite many phone calls.
The wiring of the home was pitched as brand new. There was indeed a new breaker box, but live wires were buried in the yard, eventually leading into the pool area. And another live circuit box was discovered about a foot from the pool, open and only 4 inches above water. This is not code. It is just underneath the new pavers installed by this home builder. An area encountering water regularly.
In this case, we were told that such wiring issues do not exist. But we insisted they did. Then we were rein-formed us exactly where to find the live and exposed wiring and box. We are scheduled to have this all addressed by licensed contractors. This was not up to code and still isn't. Videos on YouTube shows the company's workers putting in the pavers. There's also a modern pool light connected to this antiquated wiring and covered up.
The Tropical Coast Team posted many videos that we saved. We have spent over $13,000 correcting anomalies and shortcuts used to get the pool running and we are still discovering issues.