Location and Projects
My Pool Builders
My Pool Builders at 149 Lakestone Pkwy, Woodstock, GA 30188, has a BuildZoom score of 89 and ranks in the top 70% of 84,062 Georgia contractors.
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My Pool Builders Contact Information
My Pool Builders Woodstock
Quality
Activity
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4 projects
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2025 |
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4 projects
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2024 |
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15 projects
|
2023 |
This is an overview of this contractor's activity. Click here to access our complete licensing and building permit database.
Experience
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22 projects
|
Pool and spa constructions |
Pricing
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2 projects
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< $5k |
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2 projects
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$5k-$20k |
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12 projects
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$20k-$50k |
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6 projects
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$50k-$100k |
My Pool Builders Reviews
2.5 out of 5 stars, based on
3
reviews
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By Chris W.March 20, 2024Install inground pool$140,000
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By MikeJuly 14, 2022Pool Repair$25,000
Worked with the New Owner Ken Reda, he fixed all my issues of the past owner.
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By Alicia B.May 1, 2021In ground pool$101,000
Horrible experience! Beware of hiring this company. Jeff Clements walked off of our job when 95% of the money was paid. He never responds to calls, doesn’t check on the site unless a check is due that day. Our tile work was not done professionally, very sloppy. Pavers were not installed with spacers and grout is oozing into waterline tile from coping. Our Pebble Sheen was discolored due to putting salt and calcium in the pool too early, and they won’t respond. We still have inspections that haven’t passed, our heater has never worked, pool isn’t functioning properly and no response from Jeff. We have had to hire another company to come in and finish the job and fix all the issues. We wish we would have read reviews before hiring!
This is a sample of this contractor's permits. Click here to access their complete permit history.
Recent Buildzoom Projects
My Pool Builders License info
License Not Required
| Status | Not Required |
- BuildZoom verified in August, 2018 that this contractor does not need a license to be a contractor in Georgia.
This is a sample of licensing data; click here to access a complete history.
89
BuildZoom Score
148
Permits
- Building permit records show that My Pool Builders has worked on 148 permitted projects.
Dishonest, unresponsive, and poor work quality. Our pool has been built and filled for over 6 months and they have not been able to fix the spa such that it maintains its water level. It has to be refilled at least once a week due to the water draining out of it. If we want it full, it would need to be refilled every day. We have been asking them to fix it for months, but it’s still not fixed, so it’s been unusable all Fall and Winter, and now Spring. We were told one of the fix attempts would be to install a check valve, which Ken Reda indicated should be done that day. Didn’t happen. I checked with him the following week and was told it should be that week. Two weeks later, I find out the valve still hasn’t even been ordered because the new owner apparently has not approved spending the money to fix this design/construction defect. They finally installed the valve and the spa still does not maintain level. Just one of many examples of their dishonesty and disregard for their work defects, and inability to fix things.
They assign people to do work that they are not capable of doing, including their on-site leadership. Their site supervisor said “this is above my pay grade” when our landscape contractor pointed out that the drainage work the supervisor did (rigged up really) would not work, but would instead flood our basement. We had to pay the landscape contractor to fix that and other work of theirs that was deficient.
They charged us for an autofill system but the have yet to install it. We pointed that out and they had to check on it. Months later, they said it was due to there not being a spigot although there was a suitable one right by the equipment that they installed. It’s now supposed to be installed at some point but I haven’t heard anything about it for weeks.
The quality of work leaves a lot to be desired. The pavers are cut poorly and spaced apart inconsistently. The pool wall of our rectangular pool is somehow curved on the outside, which is very noticeable. The gate of the fence they installed is unstable and leans and there is a large space between two stairs they installed, which is a trip hazard. They have known about these issues for months and still have not fixed them. They first only dug 6 feet for a 7 foot deep end. We had to measure and point that out to them.