Location and Projects
Nicholas Pools Inc
Nicholas Pools Inc at 1820 Lakewood Rd, Toms River, NJ 08755, held a Swimming Pool Contractor license (#13VH01382600) with the New Jersey contractors license board with an expiration date of 03-31-2023. We last verified the license was expired on 07-10-2026.
Their BuildZoom score is 0 because we haven’t been able to verify an active license. As a result, they’re not ranked in the top 50% of 88,231 New Jersey contractors.
If you’re thinking about hiring them, we recommend double-checking their license status with your local licensing authority. Alternatively, use our bidding system to be easily matched to qualified, licensed professionals in your area.
Nicholas Pools Inc Services
Nicholas Pools Inc Contact Information
Nicholas Pools Inc Reviews
1 out of 5 stars, based on
4
reviews
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By Mike M.October 11, 2022
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By Josh C.February 23, 2022Pool$53,500
Absolutely Horrid experience. Zac the sales guy will rope you in and they are so nice when there. Waited 6 months longer than they told us and the very first issue we had the day of the dig we called Zach and he said “cant help im just the sales guy, talk to the builders”. The builders are a married couple Julissa and Paco (?) who demand cash on the side for ABSOLUTELY EVERYTHING, more digging time, water remediation, etc. They damaged roughly 8,000$ in property which the owner Sotiris had to get involved with, a British gentleman. All in all it took 15 months and roughly 12,000 on top of the price Zach quoted us. As a final F-U they ordered our pool cover in green when we specifically asked for gray. Terrible company.
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By Anthony L.October 4, 2021Read more
10/04/2021: Extremely unprofessional, horrible customer service, second time no call not showing up for a final orientation.
I started the initial process with Nicholas Pools in August. The salesman Nathan was always responsive and easy to deal with. The permit process was a nightmare. After all plans were submitted. I called to follow up, and ask how the process was going. I was advised that the permit person sent me an email a month prior and I never answered. I found this highly suspicious as I check my emails, including my spam multiple times a day. It was then discovered that the email address that they sent the paperwork to was wrong. I read my contract, and observed that my correct email address was on it. I get it, humans make mistakes.
A month later, I call again to follow up, and they advise that they're waiting to hear back from the town. After attempting to call Toms River Township multiple times, I was finally put in touch with an employee, who advised that they emailed Nicholas Pools a month prior, and never received a response. Toms River sent me this email, which confirmed the date and time it was sent.
I made Nicholas Pools aware of this, and was essentially called a liar, and that towns always say they send stuff but never do. Meanwhile I have an email that proves what Toms River told me. Finally, after following up multiple times, our yard was excavated in early May. Since May, they installed the kit, and the plumbing. Other than that my yard has been sitting waiting for the liner to show up.
As shown above this set me back two months, due to these mistakes.
I try calling and no one ever answers the phones. My emails continue to be unanswered unless I send multiple emails until I receive a response. I get that they're extremely busy, and there may have been some issues due to the pandemic. Communication goes a long way, and this company lacks it. A customer should not have to call and follow up year round to get anything accomplished.
If you want your yard to sit with mounds of dirt, and weeds! Definitely use this company!
Update: Magically received a phone call 2 hours after my review advising that my liner should arrived at the store next week.
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By Thomas N.July 13, 2020
the service department and especially the manager of the department. are horrible I was lied to and treated with the worst attitude from a company ever.
It was all about checking to see if the light they installed had a problem. I was told that a repair person was at my location and checked the light. I was home all day and have a dog and a lock on the gate not possible to get in the yard with out me
This is a sample of this contractor's permits. Click here to access their complete permit history.
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Nicholas Pools Inc License info
Inactive License
| License # | 13VH01382600 |
| Status | Inactive |
| State | New Jersey |
| Type | Home Improvement Business Contr |
- According to the New Jersey Department of Law & Public Safety, the status of this license was at one point cancelled. However, this information may have changed.
Check this license's status for Nicholas Pools Inc at the New Jersey Department of Law & Public Safety.
This is a sample of licensing data; click here to access a complete history.
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73
Permits
- Building permit records show that Nicholas Pools Inc has worked on 73 permitted projects.
Nicholas Pools is a terrible company in terms of both communication and execution.
I signed a contract with them stating that the construction of the pool would be completed approximately 6-8 weeks following excavation. It has been 42 weeks since excavation and the pool still hasn't been finished.
In fact, it took the company 21 weeks to begin installing the liner, only for them to install the WRONG liner and delay the process even longer. They even waited an entire month before informing me that the wrong liner was sitting in the pool. Completely unprofessional.
Additionally, they wasted my personal time asking me to stay home for service that was meant for another customer, resulting in me wasting a day off from work.
Also, I have had to turn away multiple service crews that weren't meant for me, because again, there were miscommunications about which customer the services were meant for.
Overall, the communication from the company has been pathetic. I have had to wait weeks for responses to email, sometimes receiving no response at all. If you call them and get in touch with an employee, they say someone will call you back and it rarely happens.
The closest they came to making things right was when the owner discussed providing me with a refund. But that was five months ago, and he hasn't followed up with me since then, despite numerous attempts to reach him.
I cannot recommend this company to anyone.