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• By a user in New Paris

  April 25, 2018

  Sewer inspection/ sewer repair/ trenchless replacement

  $150

  Great service, and extremely fair pricing. My husband and I have been shopping for a home we spent months looking for the perfect house, when we finally found our dream home we were devastated when we received the findings from the home inspection. A camera inspection was done showing that the entire sewer line needed replaced. A family member recommended we get a second opinion and referred us to Pipe Workz. With mine and my husbands busy schedules it was going to be difficult to find time to meet with Thomas. He told us he could go out the following day and record the inspection as well as send us a link to view the video via YouTube. What the inspection video showed had us in disbelief. The sewer had been replaced within 10 years, the other company had showed us a video of a completely different home!! Thomas recorded the property and address prior to dropping it down the sewer line. (I recommend anyone having an inspection done while not present to watch, request this be done) the sewer was in perfect condition not a single issue. The other company offered to dig up our yard and replace a perfectly good sewer ( who knows they probably would have left it and pretended to replace it) for $7k. We had discussed replacement options prior to having Thomas do the inspection he offered a trenchless replacement for $3500 oh yea and a LIFETIME warranty while the other guys offered a measly 1 yr warranty.... I will definitely be using pipe workz in the future and telling all my family and friends!!!

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• By Jarred

  July 30, 2016

  Plumbing

  $100

  Just as the previous, I set an appointment for them to arrive and they never showed. Ignored phone calls, messages, everything. The guy's voicemail (Thomas, the plumber) even says that it's full! Meanwhile all day during our party our plumbing was backed up and overflowing out of every home orifice while we waited for this guy to never even give a courtesy message.

  I called the next morning and the woman answered the phone (some answering service). She says she needs to call him and find out what happened and what they can do. An hour goes by without a callback. I call again, and they decide not to answer.

  It's sickening that people like this put themselves in situations or career-fields where other people rely on them. Seemingly, the only thing that Thomas can be counted on for is his unreliability.