Prime Management

SCAM. Terrible work and they love to steal the money and run!
I hired a construction company to replace the roof on my house and fix damage from a leak we had in the kitchen, from the leak in the roof following a bad storm. They told me 3 days and then took 8 - not consecutively. The workers were gone at least 4-5 hours a day with nothing to show
for it at the house. The foreman was never there. The workers kept asking me what they were supposed to be doing bc their boss
didn't tell them. Anyway, through this process they damaged my house by creating three new leaks in the attic which made their way
into the downstairs. There's water damage on the walls, they fried a ceiling fan bc the water was raining out of it, fried my personal PC
by leaking water into it - which affects my job directly, and caused yet another leak in my roommates room. In the kitchen, they took
down the moldy, water damaged boards under my kitchen ceiling tiles. supposedly looked up above them and said they found nothing.
Then they turned around and put the damaged and moldy boards right back up on the ceiling as if that's totally fine. Didn't finish
putting the tiles up, left one hanging AND a stack of them on the kitchen floor WHICH is a big hazard as they are very very sharp
edged and there are several animals here who could easily be harmed. I've already paid $24,000 plus for this roof, they are demanding
that I owe them an additional 4000 on top of that just for the roof and I am 99.9 certain they're committing fraud because that 24+k
absolutely did not get put into my house.
I hired them to fix something and instead damaged my house and didn't do the roof
correctly anyway I had to have my psychiatrist raise one of my medications bc of the mental turmoil. I am seeking at least 25k in damages and I am sure I will be tied up in a legal battle for a while with them. Save yourself the trouble and stay away!

If there were zero stars to give, I would give them.
I do not know where to begin. My husband and I decided to trust Prime Management with our bathroom remodel in Nov. 2020. Demolition began on January 7, 2021. We were told the project would take 6-8 weeks max. We also were asked to pay a large sum of money upfront. From the moment demolition began, we began having numerous communication issues with our project manager, Ryan, along with the owner, Matt. We were told contractors would come to our house, then they wouldn't show up. This happened regularly. Also, materials were not ordered in time, the items we picked out were apparently "not in stock", there was a lack of professionalism, the work completed looked halfway done, etc. The list honestly goes on and on. Throughout the next several months, my husband and I would go weeks without communication or someone coming to our house to work. WE were having to text or call to get information and a response as to when work would be done. Several jobs had to be re-done because it looked so poorly, including our entire shower tile. To make an incredibly difficult and long story short, we had to terminate their business because they showed complete incompetence for bathroom remodels. Apparently, everyone who has worked for Matt has now quit while also throwing him under the bus in the process. This entire renovation and process has caused much undue stress on our family. We had several contractors come to review the work and all were appalled at the lack of attention to detail and just complete disaster they made of our bathroom. All stated it needed to be redone. Matt (the owner) will claim he tried to fix it, but the 2nd go around was still of low quality and lack of professionalism. He will also claim that our family got covid which caused delays, but we only had covid for 10-14 days. This project lasted 7 MONTHS. He also told us many items we wanted to use for our bathroom were "upgrades". When we looked into it, we realized that these items were standard and not upgrades at all. We had an interior designer and a project manager from another company review it as well as a contractor with a degree in design. Both said NOTHING they used in our bathroom was upgraded. I've never seen anything like it. I would NEVER in a million years hire this company again.