Pro Tech Construction

Protech Construction. Their slogan should be, You Can’t Expect Perfection. After all, I’ve heard that at least half a dozen times throughout the project. What business owner would ever tell a customer that? If he had included that in his sales pitch to gain your business, would you sign a contract with him?? Not likely.
This project was a mess from the start. It’s a long read but very much worth your time. First thing you should know is, no one will show up before 9:30 AM and no work will begin before 10 AM. You are lucky to get 15 minutes notice that they are coming that same day.
They would not put any plastic up to help prevent the dust from the demolition from getting all over our brand new bedroom suit. The master bedroom was literally covered in dust and when we asked them to put plastic up, they just told us to quit complaining. Anthony acts like you should be grateful he is doing the work for you and you keep your mouth shut and let them do their job. After all, dust is part of the process, right? We know that and they know that. If they know that then why wouldn’t they at least make an attempt at keeping the dust down rather than saying, yeah, it’s going to get dusty, there is nothing we can do. Finally, after 6 weeks of “complaining” they came in and put up plastic, but the damage was already done. I asked them to have a cleaning lady come and dust the room and vacuum and they sent 2 of their guys over one evening with Windex and paper towels to clean wood furniture! Really??
I understand that accidents happen from time to time, but they flooded our bathroom and didn’t tell anyone. We only found out 3 days later when my wife went in the master closet to get more of her clothes out and her socks were soaking wet from the water in the carpet. And we thought they were just being nice and wet the floor to keep the dust down. Wrong!
Then the tile guy who is supposed to be so great walked out on the job for who knows what reason, so 2 of their guys had to step in and complete the tile in the shower. They also said they wouldn’t start tiling until all of the tile was there and ready to go and that is understandable, but the only tile that was missing was the edge pieces that go on last and the wall tiles because they talked us into going all the way up to the ceiling. There was plenty of tile for them to begin tiling while we had the other tile ordered. We had it expedited for an additional $100 so they wouldn’t be waiting on us. Well, the tile showed up 2 days later and they didn’t end up needing it for 3 additional days. So, we lost $100 and 2 days awaiting on tile for nothing.
Then there is Kings Shower Doors. That was straight up amateur hour there. These guys installed the glass all crooked because one of the sections was cut too long so in order to fix that mistake they had to adjust the longest section to get it to fit right and it was so crooked it stuck out like a sore thumb. If it didn’t fit right they should have come to me or Anthony right then and asked if that would be acceptable to us before they caulked it all in place, but they didn’t. I asked them to replace the one section that was too long so we could get the one long piece to fit symmetrically with the shower curb. And after several meetings and a lot of arguing they agreed to do it. So now they cut the caulk out with razor blades so they can remove the glass and they dig long gouges into the marble in the process. So naturally that all needed to be repaired. All they had to do was cut one of the sections a shorter length and it all would have fit right from the very beginning but for whatever reason they just took it upon themselves to install it all and walk away. I found out later that this was only the 2nd time they used these guys.
Then we start getting texts in the middle of the night asking for money for work that hasn’t been completed. They wanted me to pay for all of the tile installation when one of the bathrooms hadn’t even been tiled yet. I asked Anthony if he would cut the tile cost in half and he said no, but that he would adjust he amount since the bathroom that still needed to be tile was much smaller and I agreed to pay 4,300 of the $7,300 that was due and when the smaller bathroom was tiled, I would pay the remaining $3,000. Nope, Everything we discussed was conveniently forgotten. Anthony stopped the tile guy from coming out to do the grout, which was in breach of contract, until I paid the full $7300 for the tile and the tile wasn’t even completed because it still needed grouting. I got the weird feeling that they were running out of money or something and needed more money quickly from me to fund other jobs they had going on. I don’t know. It was really strange the way they were acting. It was really strange because I have always paid my invoices on time without delay. And in the contract it says you have 4 days to pay any invoice, but I haven’t received any invoice from them because the tile was not completed.