Quality Remodeling

I want to start out saying that this guy is the second one I hired to do my job-the first guy had taken my money-subbed it out to novices who did a tiny portion of the job -then left and never came back. I put an inquiry on Nextdoor asking for recommendations and was contacted by this business. I had them come do an estimate. I was skeptical from the phone conversation, but they showed up in a truck that had large ladders and pump jacks, so I felt a little better. They walked around the house and sounded somewhat knowledgable, but I was hesitant still. I had them come twice and spent time talking to them about my experience with previous guy, and I had read some reviews on him that were negative, but he explained them away. I felt sorry for them and I felt the sons were sincere in what they were saying. After the second meeting, he kept pressuring me by calling numerous times a day. He will tell you how badly they want to work all the time including Saturdays-so I began to feel like he really wanted to do this job. He and I signed the contract that I had drawn up and I gave the deposit-then the nightmare began. He started constantly asking for money to either buy supplies that should have come out of the deposit money. Or he constantly asks for draws against the remainder of the contracted amount that he is not supposed to get until the job is done. Once you put a stop to these handouts to try to hold on to some of your leverage to ensure the job gets done, he will go on to another target and not come back. Bottom line: He did not finish one job that he was hired to do-he has left my house in shambles, left huge trash piles that I had to clean up-under the trash piles were food and drink bottles. Pure filthiness and will attract pests-I had to call out a specialist. He had promised (and it was in the contract) to keep the work area clean and picked up each night before they left. He took money to buy materials that were never delivered. Finally last, but not least, the behavior is an issue as well. He stays on the phone with his wife most of the time when he is supposed to be working or she comes and sits at the worksite with him-which is a distraction-he has one guy who has some skills and does the bulk of the work. The others mostly sit around watching the one work, while the owner yells at everyone all day. He says very inappropriate things. I had to apologize to my neighbors for the things that they could hear. They had one guy who would blast music and scream to it. I would be on the phone with clients-so this was a problem. They would never get to the job site until after 10, leave for lunch an hour or so later, then not come back until late in the afternoon or not at all. The contract was to get the job done in a month-they got very little done but a good amount of my money. I would say that they maybe had 4-5 days where they actually showed up to my house and I never heard them mention working on a Saturday throughout the contracted time again.
Don't get fooled and make the same mistake that I have now made twice. Its a shame I can't give him a -100 rating.